In E-Mail, Steve Jobs Comments on iPhone 4 Minerals

Despite last week’s flurry of bad press surrounding the iPhone 4’s antenna, Steve Jobs is still in a chatty mood about his company’s newest handset. His latest personal e-mail to a customer relates to minerals used to create the iPhone 4 and other Apple products.

In an e-mail to Jobs on Sunday evening, Wired.com reader Derick Rhodes inquired about whether Apple was using “conflict-free” materials to create the iPhone 4. Jobs shot back a reply an hour later stating that Apple was doing what it could.

Hi Steve,

I’d planned to buy a new iPhone tomorrow – my first upgrade since buying the very first version on the first day of its release – but I’m hesitant without knowing Apple’s position on sourcing the minerals in its products.

Are you currently making any effort to source conflict-free minerals? In particular, I’m concerned that Apple is getting tantalum, tungsten, tin, and gold from Eastern Congo through its suppliers.

Looking forward to your response,
Derick

Jobs’ reply:

Yes. We require all of our suppliers to certify in writing that they use conflict few materials. But honestly there is no way for them to be sure. Until someone invents a way to chemically trace minerals from the source mine, it’s a very difficult problem.

Sent from my iPhone

Rhodes was inspired to write the e-mail after reading a recent New York Times piece detailing the horrific warfare in the Congo, which sells minerals to the suppliers who create components for cellphones, computers and gaming devices. Grass-roots campaigns have dubbed minerals from such origins as “conflict minerals.”

Jobs has been known to occasionally respond to customers’ e-mails, though in recent months the CEO has sent at least one e-mail each week. Many of these e-mails make their way to blogs. Some social media experts told Wired.com that they believe Jobs’ casual replies have evolved into a PR strategy as a means for the CEO to communicate with the world.

Jobs’ e-mail to Rhodes contains a typo — conflict “few” rather than conflict free — presumably because he typed it with his iPhone. Wired.com was able to verify the authenticity of the letter.

Rhodes said he felt grateful about receiving an e-mail from the famous CEO.

“I thought it was really cool,” he said. “His e-mails are really concise, so I really appreciate the thought he put into it.”

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Photo: Jon Snyder/Wired.com


Apples Jobs on iPhone 4: Youre Doing It Wrong

Thumbnail image for iphone 4 apple.jpgJust a short time after Apple’s PR team responded to our previous story on Apple’s iPhone 4 antenna issue, Apple chief executive Steve Jobs responded to an Engadget reader with much the same advice.

“I love my new iPhone 4 (nice work) but when I put my hand on the steel bands I lose all reception,” an emailer with an Arizona State University account emailed to Jobs. “It appears to be a common issue. Any plans to fix this?”

Jobs’ response: “Just avoid holding it in that way.”

The question, at this point, is whether or not a drop in the signal indicator on the iPhone 4 indicates a reduced ability to place and receive calls, and maintain a data connection at the same throughput as on a table or using a different grip. As one of my sources, Spencer Webb of AntennaSys points out in a comprehensive blog post Friday, the performance of the antenna will undoubtedly suffer.

“The antenna structure for the cell phone is still down at the bottom (I
won’t address the WiFi nor GPS antennas in this blog entry),” Webb writes. “The iPhone
4 has two symmetrical slots in the stainless frame.  If you short these
slots, or cover them with your hand, the antenna performance will
suffer (see
this video
 I found on YouTube).  There is no way around this, it’s a
design compromise that is forced by the requirements of the FCC,
AT&T, Apple’s marketing department and Apple’s industrial designers,
to name a few.”

Steve Jobs: Why iOS4 Wont let 3G Owners Set Backgrounds

iPhone 3GThere’s been a lot of fuss over the yesterday’s release of iOS 4 for the devices that support it. Also about the fact that when a number of iPhone 3G owners upgraded to the new operating system, they found that–unlike iPhone 3GS owners (and iPhone 4 owners, when they get their devices tomorrow)–they were unable to set a custom background for their home screens.

Over at GIzmodo, one intrepid reader took the question of why backgrounds on the iPhone 3GS were supported but not the iPhone 3G all the way to the top: She e-mailed Steve Jobs directly and put the question to him. Steve e-mailed back in short order with a one-sentence response: “The icon animation with backgrounds didn’t perform well enough.”

Apparently the bottom line is that Apple didn’t think that the backgrounds on the iPhone 3G were up to par with the 3GS and the iPhone 4, so they decided to pull them entirely. Alternatively, it could just be one more reason for iPhone 3G owners to go ahead and upgrade to an iPhone 4. If you’re debating an upgrade, check out our benchmarks of iOS4 on the iPhone 3G and 3GS at PCMag.com.
 

Steve Jobs’ WWDC keynote live on Engadget this Monday, 10AM PT / 1PM ET!

C’mon guys — you know what time it is. It’s WWDC 2010 time, and we’ll be there liveblogging the hell out of the opening keynote where Steve Jobs will maybe-kinda-sorta introduce some crazy new phone. Or not. You never know. That’s why you have to tune in! Below is all the information you’ll need to track the best live coverage on the internet — starting bright and early on Monday morning. Don’t miss this — it’s going to be epic.

Here’s the info:

The keynote will start at 10AM PT on Monday, June 7th. Here’s the URL that you’ll want to be planted at for the proceedings, and below is a handful of timezone information, just in case you hate doing the math.

07:00AM – Hawaii
10:00AM – Pacific
11:00AM – Mountain
12:00PM – Central
01:00PM – Eastern
06:00PM – London
07:00PM – Paris
09:00PM – Moscow
02:00AM – Tokyo (June 8th)

Steve Jobs’ WWDC keynote live on Engadget this Monday, 10AM PT / 1PM ET! originally appeared on Engadget on Fri, 04 Jun 2010 14:04:00 EDT. Please see our terms for use of feeds.

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Live Blog: Apple WWDC Keynote, 6/7/10

Apple’s WWDC is technically a developer conference, but for the past few years it’s also been the coming-out party for each new iPhone generation. This year looks to be no exception, as the buzz around the fourth-generation iPhone (no, it probably won’t be the “iPhone 4G”) has been particularly intense.

Before Steve Jobs and Co. settle in for four days of highly technical developer discussions, they’ll let loose with around 2 hours of new product demos. Will we see that fourth-generation iPhone? A new Apple TV? A cloud-based music service? Nobody outside Apple really knows, except that whatever we see, it’ll be big.

PCMag’s mobile managing editor Sascha Segan and audio/video lead analyst Tim Gideon will be live-blogging the event and trying to get their hands on anything made publicly available there. We’ll have text and photos from an event that is unlikely to be streamed officially by Apple. Check back on Monday, June 7, starting at 9:30 AM Pacific (12:30 PM Eastern) to join in the fun.

Jobs: The PC is a truck. Ballmer: There’s a reason they’re called ‘Mac’ trucks.

One of the more interesting exchanges at D8 actually happened across two days as both Steve Jobs and Steve Ballmer were asked about the future of PCs: Jobs compared traditional computers and tablets to cars and trucks by saying most people will eventually only need tablets while some would still need the added utility of a PC, and Ballmer responded directly by saying, “Well, there may be a reason why they call them ‘Mac’ trucks!” Ballmer snap. When it comes right down to it, though, both CEOs expressed relatively similar visions about the prevalence and importance of multiple computing form factors in the future and mostly differed on semantics — Ballmer came right out and said he thinks the iPad is actually a PC, and we’re pretty sure Jobs thinks it… isn’t. Check our edited video after the break to watch these two go at it across space and time, and then check our Ballmer liveblog / video highlights and Jobs liveblog / video highlights for more.

Continue reading Jobs: The PC is a truck. Ballmer: There’s a reason they’re called ‘Mac’ trucks.

Jobs: The PC is a truck. Ballmer: There’s a reason they’re called ‘Mac’ trucks. originally appeared on Engadget on Thu, 03 Jun 2010 18:34:00 EDT. Please see our terms for use of feeds.

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Steve Jobs at D8: Foxconn, iPhone prototype, TVs, and more

In case you hadn’t heard, Steve Jobs got downright conversational last night at D8, riffing on questions from Walt, Kara, and the attending audience of elites. You can hit up the entire liveblog for a timestamped play by play, or browse through some of the highlights below.

We put some extra scintillating quotes after the break to shield the eyes of your children. Just a note, however: all of these are paraphrased quotes typed live as Steve was speaking, and not to be construed as the verbatim Word of Steve Jobs, though the gist is certainly there.

Continue reading Steve Jobs at D8: Foxconn, iPhone prototype, TVs, and more

Steve Jobs at D8: Foxconn, iPhone prototype, TVs, and more originally appeared on Engadget on Wed, 02 Jun 2010 11:25:00 EDT. Please see our terms for use of feeds.

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Steve Jobs’ D8 interview: the video highlights

Sure, you read our liveblog of Steve Jobs’ D8 conference — and believe us, it’s heavily quotable — but don’t you want to see and hear the Apple CEO claim HyperCard was huge in its day? Or perhaps you’re more interested in his thoughts on Flash, market cap, and the iPad origins — either way, videos are after the break, with presumably more to come from All Things D.

Update: Four new videos have been added!

Continue reading Steve Jobs’ D8 interview: the video highlights

Steve Jobs’ D8 interview: the video highlights originally appeared on Engadget on Wed, 02 Jun 2010 02:47:00 EDT. Please see our terms for use of feeds.

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Steve Jobs live from D8

The liveblog is happening now — hit read more and get into it!

Continue reading Steve Jobs live from D8

Steve Jobs live from D8 originally appeared on Engadget on Tue, 01 Jun 2010 22:58:00 EDT. Please see our terms for use of feeds.

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Steve Jobs on TV: ‘no one wants to buy a box’

Well isn’t that a breath of fresh air. With no apologies given to its long-standing hobby, Apple CEO Steve Jobs provided a pretty honest and thorough assessment of what’s wrong with the TV set-top box market. “No one wants to buy a box — ask TiVo, ask Roku, ask usask Google in a few months” (in the spirit of competition, of course). In Jobs’ opinion, “the only way that’s going to change is if you tear up the [box], give it a new UI, and get it in front of consumers in a way they’re going to want it.” Frankly, we’re pretty happy how quickly and succinctly he was able to respond in a Q &A session, seems like he’s been mulling it over — and given what we heard about Apple TV’s future plans, we’re not surprised. All the pertinent quotes, care of our liveblog, after the break.

Continue reading Steve Jobs on TV: ‘no one wants to buy a box’

Steve Jobs on TV: ‘no one wants to buy a box’ originally appeared on Engadget on Tue, 01 Jun 2010 22:56:00 EDT. Please see our terms for use of feeds.

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