Engadget HD goes inside a FiOS TV Super Headend and Video Hub Office

FiOS TV Video Hub Control center
If your idea of fun is going behind the scenes and finding out how your cable company’s gears turn, then don’t waste any time clicking on this link. On this tour the crew learns all about collecting 600 channels and distributing them around the country via fiber, complete with locally inserted ads and complying with ridiculous blackout rules. But most interestingly, we learn exactly what makes Verizon FiOS TV special while at the same time what it has in common with other cable companies.

Engadget HD goes inside a FiOS TV Super Headend and Video Hub Office originally appeared on Engadget on Fri, 18 Dec 2009 17:11:00 EST. Please see our terms for use of feeds.

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Verizon to FCC: hey, you said ETFs were okay!

Even though the FCC just gave Verizon until Monday to respond to its inquiries regarding the company’s new $350 “advanced device” early termination fee, they’ve shown some hustle here and delivered their 77 (yes, seventy-seven) page response today. Here are the two big takeaways consumers are going to care about:

  • The company justifies the advanced device ETF a couple ways; it starts out by referring to some 2003 statements by the FCC in which the Commission says that it doesn’t support the concept of customers breaking contracts and that carriers have a right to recoup those fees. Of course, that really doesn’t drive to the point here, which is that Verizon’s now charging two completely different ETFs based on a rather arbitrary line in the sand drawn by Verizon; to that end, the carrier says that the additional cost it incurs to procure the devices on its advanced list is greater than the difference between the two ETFs ($175) on average. It also says that it needs that extra guaranteed revenue to keep its broadband network up to snuff, since advanced devices are more likely to strain it.
  • Regarding the weirdness at the end of the contract — where a customer still owes $120 23 months into a two-year deal — Verizon says that it’s still losing money (read: we should be thankful they’re prorating at all). As an example, it says that its average loss for a customer canceling 12 months into a contract is about double the $230 prorated ETF on an advanced device, and that statistically speaking, customers are far more likely to cancel early on than late. While we don’t doubt that, we think they’re trying to divert the conversation here just a bit.

It’s hard to say whether these responses are going to sate the FCC on the matter, but seeing how Verizon’s showing no signs that it’s interesting in changing its policies, this could still turn into a battle royale. Stay tuned — something tells us this isn’t the last we’ll hear on the matter.

[Thanks, Daniel P.]

Verizon to FCC: hey, you said ETFs were okay! originally appeared on Engadget on Fri, 18 Dec 2009 15:50:00 EST. Please see our terms for use of feeds.

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FCC extends deadline on Verizon’s ETF response, lets it enjoy the weekend

They’re not exactly calling off the hounds, but the FCC’s standing down just a wee bit in its hunt to get to the bottom of Verizon’s astronomical new $350 “advanced device” early termination fee; the original deadline for the carrier’s responses was yesterday, December 17, but instead, the FCC will now be checking its mailbox on Monday. Even in the most extreme outcome, it’d likely be months or years before the FCC would actually go from an inquiry to applying pressure on Verizon to lower the fee. In the meantime, though, failure to respond to the questionnaire will probably result in an entertaining series of strong verbal admonishments and — if Genachowski’s in a feisty mood — perhaps a flurry of punishing blows to Verizon’s torso and upper body.

FCC extends deadline on Verizon’s ETF response, lets it enjoy the weekend originally appeared on Engadget on Fri, 18 Dec 2009 09:23:00 EST. Please see our terms for use of feeds.

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Verizon getting Palm Pre Plus and Android-powered Motorola Devour?

We’re still not totally clear on how exactly Verizon intends to enter (or rather, re-enter) the Palm stage in 2010; we know there’s definitely a WiFi-equipped CDMA Pixi out there that’ll likely find its way into Big Red’s clutches, but otherwise, we really need to wait for this event at CES next month. Well, maybe — we’ve got another little clue here in the form of some tips to PhoneArena stating that a “Pre Plus” has found its way into the carrier’s systems, which fits in nicely with info we’d previously received from one of our trusted sources that Verizon’s Pre would be somehow “different” from Sprint’s though we don’t yet know how. As far as we can tell, this isn’t the same as that WiFi Pixi (wouldn’t it be confusing if it was?), so we should probably expect at least two webOS models on Verizon over the next few months. In other news, that Motorola Calgary (pictured) appears to be shaping up as the “Devour” with a 3 megapixel cam and Blur running on Android 2.1 — yes, 2.1, not 1.5, which should give hope to CLIQ owners that an update is probably in the works. Finally, there’s talk of an LG VS750 in a mega-thin form factor running WinMo 6.5 with global roaming capability, but we don’t have a picture of that one just yet. Anyhow, back to the Pre Plus, we’re accepting all guesses as to what the “Plus” in the name might stand for — 16GB of integrated storage or a microSD slot seem like obvious candidates, but feel free to get creative with us.

[Image via BGR]

Verizon getting Palm Pre Plus and Android-powered Motorola Devour? originally appeared on Engadget on Fri, 18 Dec 2009 03:02:00 EST. Please see our terms for use of feeds.

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Verizon begins internal webOS training

We always knew Palm would be bringing the Pre to Verizon sometime in early 2010, and it looks like preparations are underway: check out this leaked internal training slide, which describes a 20-minute Palm / webOS training that runs until January 4th. Interestingly, that’s the day before CES, so we’re guessing we’ll be hearing something about all this during Palm’s CES event — and if we had to guess, we’d wager that that updated Pixi with WiFi will somehow figure into the mix as well.

Verizon begins internal webOS training originally appeared on Engadget on Wed, 16 Dec 2009 16:28:00 EST. Please see our terms for use of feeds.

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Verizon’s mobile broadband customers get bundled WiFi access

Verizon’s playing catch-up this week in a game some of its rivals have been playing for ages now — the WiFi business — by bundling access to a fairly extensive network of hotspots in the US, Canada, and Mexico with its broadband data plans. It’s a double-edged sword, though, because they’re not stepping up to the plate with as much conviction as AT&T and T-Mobile have; first off, Verizon’s limiting the service strictly to users of its modems and MiFi boxes while the other guys have succumbed to bundling it with smartphone data packages, and secondly, it appears hell-bent on forcing connections to go through the same crapware connection management app used with its data cards. Of course, you could argue that Verizon’s larger 3G footprint gives ’em less impetus to offload users to WiFi, but by the same token, they’re charging more for service — so yeah, we’re gonna predict they relent at some point just as AT&T ultimately did.

Verizon’s mobile broadband customers get bundled WiFi access originally appeared on Engadget Mobile on Wed, 16 Dec 2009 04:07:00 EST. Please see our terms for use of feeds.

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Google Phone Coming in January, Unlocked, Thinner Than iPhone

google phone nexus one htc

At last, the Googlephone has appeared. Forget the Droid, the G1 and all those other Android wannabees. Google will begin to sell its own reference Android 2.1 handset, designed by Google, made by hardware partner HTC, and called the Nexus One. The phone will be sold online by Google itself.

The Nexus One will, crucially, be sold unlocked, giving Google complete control over the hardware and software with no pesky carrier interference. Even the iPhone, which has had almost unprecedented autonomy in its functionality is still constrained by carriers: AT&T’s anti-tethering paranoia is a good example.

Although not yet officially announced, Google has coyly admitted that the phone is real and will be on sale early in the new year. In fact, it has provided the handset to its employees in order to test it out in the wild. The Google Mobile Blog explains, somewhat cryptically:

We recently came up with the concept of a mobile lab, which is a device that combines innovative hardware from a partner with software that runs on Android to experiment with new mobile features and capabilities, and we shared this device with Google employees across the globe. This means they get to test out a new technology and help improve it.

Unfortunately, because dogfooding is a process exclusively for Google employees, we cannot share specific product details. We hope to share more after our dogfood diet.

The phone is already in use. Nerdy John Gruber of Daring Fireball found this user agent string in his site’s logs:

Mozilla/5.0 (Linux; U; Android 2.1; en-us; Nexus One Build/ERD56C) AppleWebKit/530.17 (KHTML, like Gecko) Version/4.0 Mobile Safari/530.17

It makes sense to identify yourself as Mobile Safari, if only to get proper mobile Webkit pages served to you.

Characteristically, and in contrast to Apple’s secrecy, photos of the Googlephone are already being posted openly by Googlers, or being handed to their friends. The picture above, posted on Twitpic by blogger Cory O’Brien, shows the handset (taken on an iPhone and with a BlackBerry in the background). According to O’Brien, “Google Phone = iPhone + a little extra screen and a scroll wheel. Great touch screen, and Android.”

The hardware specs are also leaking. Erick Schonfeld at TechCrunch says that the Nexus will run on Qualcomm’s speedy Snapdragon chip, sport an OLED display, be thinner than the iPhone (with no physical keyboard) and feature two microphones along with a “weirdly large” camera.

Those hoping to get an iPhone-caliber phone on Verizon are out of luck. The Nexus will be a GSM phone, which means T-Mobile and AT&T in the United States. Worse, if you do opt for AT&T, your data connection could be EDGE-only. Gruber again, from Twitter: “The bummer I’m hearing about Nexus One: it’s GSM and unlocked, but on T-Mobile’s 3G band, so it works on AT&T but EDGE-only.”

According to the Media Memo blog at the Wall Street Journal, the choice to use GSM was prompted by Verizon’s refusal to carry the Nexus. Verizon already sells the Android-based Droid, but this odd decision looks like a repeat of the one made when the carrier turned down the iPhone.

This may turn out to be a Zune-like move, where Microsoft alienated hardware makers by ignoring PlaysForSure in favor of its own new DRM scheme. Or the Nexus could be a light that burns twice as bright as all the existing confusion of Android handsets combined, thus building a brand that can rival the iPhone. Either way, we won’t have to wait for long to see. The Nexus should be on sale in early January, and if these last two days are any indication, then Googlers will have “leaked” all the hardware and software well before the launch.

An Android dogfood diet for the holidays [Google Mobile Blog]

Photo: Cory O’Brien


Verizon down in Midwest and California, how’re things for you?

Hey, we’ve been getting a ton of reports that Verizon’s network has been down for several hours in Michigan, Wisconsin, Ohio, and California, possibly as a side effect of merging in the Alltell network. We’re hearing a six-hour ETA on things being restored, but we’re wondering if anyone else is being affected — hit us up in comments!

[Thanks to everyone who sent this in]

Verizon down in Midwest and California, how’re things for you? originally appeared on Engadget Mobile on Sun, 13 Dec 2009 23:44:00 EST. Please see our terms for use of feeds.

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Palm Pixi clears FCC with Verizon frequencies and WiFi in tow

If you were looking for just one more reason to ditch Sprint then this could be it. A CDMA-flavored Palm Pixi just cleared the FCC — yes, another one — and we can say with confidence it’s not coming to Sprint this time around. Better yet, Palm’s model P121EWW matches up with that P121 code we saw leaked a while back for Big Red (Sprint’s model is P120EWW), and this sucker got tested for 802.11b/g WiFi. Looks like that Sprint ad touting the Pixi’s non-existent WiFi was more than just wishful thinking. With webOS-powered Palm gear already confirmed on Verizon for “early next year,” are you really going to make the jump to a WiFi-less Pixi on Sprint knowing what’s on the way? And more importantly, can we expect another terrifying series of ads targeting Sprint this time instead of AT&T?

Palm Pixi clears FCC with Verizon frequencies and WiFi in tow originally appeared on Engadget on Sun, 13 Dec 2009 12:38:00 EST. Please see our terms for use of feeds.

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The 30 Essential Android Apps

In a year, Android’s gone from shaky upstart to mobile juggernaut. And nowhere is that more apparent than the apps—the Marketplace is positively bursting, with over 14,000 apps. Here are the ones you need, the essentials.

If you want them all on one page, click here.

If we’ve missed anything or you’ve got a superior alternative, let us know in the comments, since you vastly outnumber us. By ‘us’ I mean me.