Verizon Admits that their Unlimited Data Plan is Limited to 5GB Per Month


This article was written on April 03, 2007 by CyberNet.

Verizon WirelessBack in August of 2006 I wrote about a guy who had his unlimited Verizon EVDO Wireless Data Service canceled because buried deep into the Terms of Service (TOS) they mentioned some things that were unacceptable. Some of these things included downloading/streaming music and videos…which is what the Internet is all about these days.

At the time Verizon didn’t explicitly state that their unlimited service really was limited, but I was looking at the service once again yesterday for someone and decided to see what the terms look like 7–months later. Now they explicitly come out and say that their unlimited plan can only be used for up to 5GB a month otherwise your usage will be considered unacceptable and your service will be terminated (the bold text points out the important things):

Unlimited Data Plans and Features (such as NationalAccess, BroadbandAccess, Push to Talk, and certain VZEmail services) may ONLY be used with wireless devices for the following purposes: (i) Internet browsing; (ii) email; and (iii) intranet access (including access to corporate intranets, email, and individual productivity applications like customer relationship management, sales force, and field service automation). The Unlimited Data Plans and Features MAY NOT be used for any other purpose. Examples of prohibited uses include, without limitation, the following: (i) continuous uploading, downloading or streaming of audio or video programming or games; (ii) server devices or host computer applications, including, but not limited to, Web camera posts or broadcasts, automatic data feeds, automated machine–to–machine connections or peer–to–peer (P2P) file sharing; or (iii) as a substitute or backup for private lines or dedicated data connections. This means, by way of example only, that checking email, surfing the Internet, downloading legally acquired songs, and/or visiting corporate intranets is permitted, but downloading movies using P2P file sharing services and/or redirecting television signals for viewing on laptops is prohibited. A person engaged in prohibited uses, continuously for one hour, could typically use 100 to 200 MBs, or, if engaged in prohibited uses for 10 hours a day, 7 days a week, could use more than 5 GBs in a month.

For individual use only and not for resale. We reserve the right to protect our network from harm, which may impact legitimate data flows. We reserve the right to limit throughput or amount of data transferred, and to deny or terminate service, without notice, to anyone we believe is using an Unlimited Data Plan or Feature in any manner prohibited above or whose usage adversely impacts our network or service levels. Anyone using more than 5 GB per line in a given month is presumed to be using the service in a manner prohibited above, and we reserve the right to immediately terminate the service of any such person without notice. We also reserve the right to terminate service upon expiration of Customer Agreement term.

So all the service is really good for is viewing websites and sending emails since you cannot download or upload anything. They say that sending emails is okay, but what about if you constantly have large attachments in your email which results in high bandwidth usage? Does that fall under the download/upload restriction that can terminate your account, or is that considered acceptable use since it is an email?

One of the other restrictions that they mention is that you must have another Internet service as well since you cannot use it as a substitute or backup of a dedicated Internet connection. Even if all you do is check emails for work, you must have another Internet connection as your primary source for access.

So why would anyone use the service? Many people use it because their employers pay for it, and I’m sure they never inform their employees about what they can and can’t do with it. For that reason, a lot of people are “inappropriately” using the service which is good news for Verizon because they can terminate your account whenever they want. I look at it as Verizon’s way to cover their own back since they can sell the service to as many people as they possibly can, and then when their network starts to see a pattern of overall heavy usage, they can just terminate the people who use their accounts the most. This will maximize their revenue while keeping the network usage to a minimum.

I definitely understand their reasoning for limiting the service to only 5GB of bandwidth per month, but what boggles my mind is how they can advertise this as unlimited when they explicitly say that any usage over 5GB will cause your account to be terminated?

Copyright © 2009 CyberNet | CyberNet Forum | Learn Firefox

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HTC Ozone comes to Verizon June 29 for under $50 originally appeared on Engadget on Thu, 25 Jun 2009 10:08:00 EST. Please see our terms for use of feeds.

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Verizon’s CEO sidesteps questions on iPhone, Android handset

The last time we heard from Ivan Seidenberg, he was letting Sprint know precisely what he thought of it. This go ’round, in a new ‘Charlie Rose’ interview, the Verizon chief is being entirely more coy. In speaking to recent political happenings, he mentions that the communication coming from the citizens of Iran is “a great thing,” and he also notes that attempts to block internet use “can’t work long term” as the “power of the people will override that without any question.” Sort of comical given VZW’s prior persistence to cripple phones in spite of consumer backlash, but we digress. He also dodged (with great skill, might we add) questions on whether Verizon Wireless would carry the iPhone, noting that it was “Apple’s decision” on whether it would build one to support the company’s forthcoming LTE network. As for Android? He did confess that recent reports of a Motorola handset coming its way “might be true,” which is CEO speak for “oh, that’s absolutely happening.” Hop on past the break for a video of the whole shakedown.

Continue reading Verizon’s CEO sidesteps questions on iPhone, Android handset

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Verizon’s CEO sidesteps questions on iPhone, Android handset originally appeared on Engadget on Wed, 24 Jun 2009 07:58:00 EST. Please see our terms for use of feeds.

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FCC approves LTE / EV-DO hybrid gear from LG

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FCC approves LTE / EV-DO hybrid gear from LG originally appeared on Engadget on Tue, 23 Jun 2009 17:17:00 EST. Please see our terms for use of feeds.

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T-Mobile, Verizon set to offer Android-based Motorola phones this year

Details are still a little light on this one, but The Wall Street Journal is reporting that both T-Mobile and Verizon will be offering Android-based phones from Motorola before the end of the year, according to “people familiar with the matter.” While the Verizon phone is still a bit iffy, the T-Mobile offering seems to almost certainly be the Motorola Morrision which, as you can see above, is already pretty well acquainted with T-Mo branding. According to one of those people familiar with the matter, Verizon’s Moto phone will have “similar hardware to the T-Mobile one,” including a touchscreen and a slide-out keyboard, which doesn’t exactly rule out Motorola’s rumored Calgary slider, even if “similar” isn’t the first word that springs to mind when discussing the two.

[Via Electronista]

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T-Mobile, Verizon set to offer Android-based Motorola phones this year originally appeared on Engadget on Mon, 22 Jun 2009 16:41:00 EST. Please see our terms for use of feeds.

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Verizon Boosts FiOS Speeds, Adds Netbook Promo

verizon fios logo.jpg

Verizon on Monday unveiled faster pricing tiers for its FiOS Internet service and announced a promotion that will provide new residential customers with the choice of a free netbook or Flip camcorder.

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Hello! There Are More Than Just iPhones In This Universe!

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First, a direct translation: AT&T’s upgraded (or more accurately, upgrading) 3G network claims data download rates of 7.2 megabits per second. Though that’s the lingo used to describe bandwidth, it’s important to remember that those are not megabytes. AT&T’s impressive-sounding 7.2 megabits would yield somewhere closer to .9 megabytes (900 kilobytes) per second, and that’s only if you’re getting peak performance, which you never will because…

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Verizon rolls out global laptop data with USB1000 stick originally appeared on Engadget on Thu, 18 Jun 2009 10:57:00 EST. Please see our terms for use of feeds.

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Verizon Adds More Companies, OnStar to Telemarketing Suit

verizon telemarketer.jpg

Verizon on Wednesday updated a lawsuit it filed in March to accuse more companies of making illegal telemarketing calls regarding car warranties. OnStar also joined Verizon in the suit, which now targets nine companies in total.

OnStar provides vehicle-based consumer assistance. Users received more than 400,000 telemarketing calls earlier this year, most of which were automatically answered by OnStar’s equipment. Since OnStar handles emergency calls, all calls must be answered, so the influx of calls affected the system, Verizon said.

“These telemarketers continue to prey on our customers using illegal methods to reach them on their wireless phones,” Steven E. Zipperstein, vice president and general counsel at Verizon Wireless, said in a statement. “This litigation is aimed not just at the telemarketers, but also at those who enable their unlawful conduct with technological assistance. We will not rest until they stop invading our customers’ privacy.”

Since January 2008, more than 2 million Verizon Wireless customers have received calls from numbers starting with 281, 614, 801, and 562 area codes.

Those who answer their phones hear a pre-recorded voice that tells them their car warranties are about to expire, and requests that they press 1 for more information. They are then directed to an operator who asks them for the make and model of the car, but if callers ask questions, the call is disconnected.

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