First Look: BeeJive Offers Best IM for iPad Yet

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The iPad’s lack of multitasking support makes it a crummy chat tool. While playing a game or reading a comic, for example, it’s frustrating being bombarded by a flurry of push notifications about instant messages screaming for your attention.

Fortunately, while we wait for Apple to release iPhone OS 4, which introduces the ability to run multiple apps in the background, we’ll at least have one awesome IM app for the iPad: BeeJive IM.

BeeJive was an extremely popular IM app for the iPhone, and rightly so. It’s a premium app that combines gorgeous visuals with an intuitive user interface. BeeJive has nailed it again with its iPad app, which was submitted to the App Store on Wednesday (so if it’s approved, expect it to launch in the next week). Wired.com received a near-final build of the app to give you a sneak peek.

(Note: The screengrabs would look a lot better had I not omitted the screennames, but I did so to respect my friends’ privacy.)

BeeJive IM supports multiple IM services, including AIM, Google Chat, Facebook chat and many others. The setup process is quick: hit the honeycomb icon and begin adding accounts. You can change the chat wallpaper by clicking on the gear-shaped icon if you’d like. From there on, you’re ready to chat.

My favorite part about the BeeJive UI is it lists your chat sessions in a column on the right side of the screen. You can see a preview of what a person is saying in a bubble, which eliminates the need to switch back and forth between chats over and over. Selecting a chat in the right window displays the full conversation in the center screen.

You can scroll up and down the active chat window in the center, and there are icons to send an image, record and send a voice clip, e-mail a copy of your conversation and close the chat. I was surprised by how painless sending a photo and audio clip was: Rather than require a friend to accept a file transfer, BeeJive sends multimedia in the form of a URL for the recipient to view on a webpage. It’s fast, fast, fast, which is how the overall iPad experience should be.

The app looks best in landscape mode, where your buddy list is displayed by default to the left of your chat window, but in portrait mode the app still works great. In portrait mode, the chat takes up most of the screen, and you can view your buddy list by tapping the upper left icon.

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Like the iPhone version, BeeJive supports push IMs, meaning you can stay online constantly if you’d like, even when the iPad is asleep. Pushed messages pop up in the same manner as text messages.

I’ve been a big fan of BeeJive for quite some time. The company doesn’t rush to be first, but instead takes its time to get the app just right before release. The iPad version of BeeJive is a worthy successor to the iPhone version; in many ways, it’s even better.

Of course, as well designed as BeeJive may be, it doesn’t compensate for the iPad’s inability to multitask. Apple has said iPhone OS 4 will be available for the iPad this fall, so hopefully the future addition of multitasking will make the general experience of chatting feel less disruptive.

BeeJive will cost $6 when it hits the App Store for a limited time. The app will cost $10 later. BeeJive for iPad is a standalone app, meaning the iPhone and iPad versions will be sold separately.

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Interface Expert Knocks iPad Apps for Inconsistent Usability

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The iPad has been hailed as an interface triumph. But one usability expert has published an exhaustive critique of the iPad, taking it to task for the inconsistency and obscurity of its apps’ interfaces.

The problem, at its core: A lack of interface standards means every app behaves in a different way.

Dr. Jakob Nielsen, hailed by some as “the king of usability,” this week published a 93-page report evaluating the iPad’s usability based on feedback from seven users who tested 34 different apps and websites. Because the iPad user interface is new and design standards have not been defined for tablet software, Nielsen argues that iPad apps currently suffer from inconsistency and poor “discoverability.”

“What did I just touch? What did I just do? The way you touch can impact what happens, and you can’t see what you just did, so it’s invisible,” Nielsen said in a phone interview with Wired.com.

Nielsen is criticizing exactly what Wired hailed a few weeks ago: The minimalist interface of the iPad. Because the interface is so sparse, that allows content to take over the entire device — a powerful attraction for content creators and consumers. But, Nielsen says, that can lead to confusion, because it’s hard to tell what you’re supposed to do with what’s onscreen.

“These things accumulate,” he added. “You can’t tell a difference — can you scroll? Will it jump? It makes it more confusing. Here’s the kicker: All these things will be stuff you can actually learn if you put your mind to it. But each application is different and that means this learning will not take place.”

Such is the consequence of abandoning old standards and starting with a clean slate. Over the last 25 years, designers have established and refined a firm set of guidelines for interface design on desktop-based platforms such as the Mac and Windows. Many of those guidelines are baked into operating systems in the form of user interface controls and functions, like scroll bars and radio buttons. But with the emergence of the nearly buttonless, multitouch iPad, Apple has unleashed a new beast.

Even Apple hasn’t seemed to have nailed a standard yet for the iPad. According to Daring Fireball blogger John Gruber, Apple scrapped some of its default iPhone software — the clock, calculator, stocks, weather and voice apps — because they didn’t look right when re-purposed for the iPad.

“Ends up that just blowing up iPhone apps to fill the iPad screen looks and feels weird, even if you use higher-resolution graphics so that nothing looks pixelated,” Gruber wrote. “It wasn’t a technical problem, it was a design problem.”

On top of that, developers of the first iPad apps did not have possession of iPads prior to launch. Thus, the majority of early iPad apps were basically coded in the dark, which is why interfaces are varying so wildly, Nielsen said.

“Apple should get some hard whacks over the head for that,” Nielsen said. “It’s not that the developers or designers can’t do it; it’s just that they weren’t allowed to do it.”

In the summary of his study, Nielsen listed examples where touching a picture caused apps to behave in five different ways: Nothing happens, the picture enlarges, the picture links to additional information, the image flips to reveal more photos, or navigation choices pop up.

Nielsen also knocked content-based iPad apps for having a “crushing print metaphor.” That is, content often lacked the basic interactivity of a web page, and for most content apps you can’t tap a headline to jump to a corresponding article.

Nielsen stressed that this was only an early study, and he’s aware designers are still devising a set of standards for iPad apps. He said the purpose of publishing his study now was to point the problems out to developers early so they can begin discussing solutions and achieve consistency.

“One reason we published this now is I don’t want months to go by with thousands of other wacky apps coming out,” Nielsen said. “I want these designers thinking, ‘Let’s worry about this now,’ so we can come to a consensus about best practices.”

tumblr_kz19pxppv41qz4rgrAlready, some iPad app developers are opining in blogs and forums about iPad design principles. For example, Marco Arment, developer of the popular iPhone and iPad app Instapaper Pro, wrote a blog post about overdoing interface metaphor — designing software to appear too similarly to the physical object it’s trying to reproduce.

The problem with that approach, Arment argued, is that nearly every limitation and frustration of the original physical object has also been reproduced. The app version of a calculator, for example, hasn’t made any significant advancements from the physical object, and in some ways the real thing is still better.

Arment explained that his “read later” app Instapaper Pro was an example of software that breaks free from metaphor. In reading mode, you can view articles that split up into easily readable “cards,” but as soon as text is selected, you can begin scrolling. In that way, it’s a combination of the experience of reading a website and a book.

Nielsen’s study did cover the dilemma developers face between cards and scrolling for reading content, echoing many of Arment’s thoughts.

“I read that Nielsen post and loved it,” Arment told Wired.com. “It confirms a lot of what I’ve been thinking with iPad interfaces.”

“Developers are particularly challenged to make touch interfaces discoverable while preserving attractiveness and minimizing clutter,” he added. “If everything touchable clearly looks like a button, we won’t win any design awards. But if everything looks pretty and features are buried by too many images and textures, a lot of our customers won’t find important functionality.”

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Photo: Brian Derballa/Wired.com


Wired Video: Zombie Bashing and Other Wicked iPad Apps



 
         
  



The iPad has been selling for only a month, and there are already 5,000 iPad apps in the App Store. In this episode of the Gadget Lab video podcast, I highlight four apps I’ve become attached to since I bought my iPad.

The first is a game called Plants vs. Zombies HD. It’s a gorgeous 2-D tower-defense game that involves planting pea pods, potatoes and other bizarre flora to defend your lawn against a horde of invading zombies. If they reach your house, you lose. It’s a charmingly simple game, which makes it enjoyable for people of all ages. Plants vs. Zombies HD costs $10. Download Link

I also cover IM+, the first decent multiclient instant messaging app available for the iPad. It’s a little buggy, but the overall UI makes excellent use of the iPad’s touchscreen. In looks best in landscape mode, where it displays your buddy list alongside your chats. The app costs $10. Download Link

The third app I use more than anything else on my iPad: Comic Zeal, an open comic book reader. You can download any open comics you find on the web and easily load them into this app through iTunes. That’s very liberating compared to the Marvel app, which limits you to downloading only Marvel comics. Comic Zeal is eight bucks in the App Store. Download Link

Finally, I give a shoutout to the Dropbox iPad app. Dropbox is a popular storage service that gives you a folder that’s stored on the internet (aka the cloud). You can drop various types of media in your Dropbox and then access the folder on any device running a Dropbox app, including smartphones, computers and now the iPad. The iPad version is beautiful and extremely useful for carrying your life on the go. I use it a lot for work. The Dropbox service is free for 2 GB of storage per month. It costs $10 a month for 50 GB and $20 per month for 100 GB. The iPad app is free in the App Store. Download Link

This episode of the Gadget Lab podcast was produced by Annaliza Savage, with camerawork by Michael Lennon and editing by Fernando Cardoso. For more video from Wired.com, go to www.wired.com/video.

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Nintendo CEO: battle with Sony is over, Apple is the ‘enemy of the future’

Backing away from a previous position, are we Nintendo? Just a month after Nintendo of America president Reggie Fils-Aime claimed that the iPhone OS (you know, that operating system used on the iPod touch, iPhone family and the iPad) wasn’t a “viable profit platform for game development,” along comes the company’s president to say that, in fact, Apple is the primary “enemy of the future.” That’s according to Times Online, who says that the Big N’s CEO (Satoru Iwata) feels that the battle with Sony is a “victory already won,” and who clearly believes that the next wave of gaming won’t be of the traditional sit-on-your-coach-and-slam-buttons variety. ‘Course, the PSP never has been able to hang with the DS family, but even the Wii has a ways to go before it catches the mighty PlayStation 2 in terms of global sales. Going forward, the company is purportedly looking to revive the element of “surprise” in Nintendo products, but it might be best served by simply catching up to the competition and supporting this wild concept known as “HD gaming” over “HDMI.”

Nintendo CEO: battle with Sony is over, Apple is the ‘enemy of the future’ originally appeared on Engadget on Fri, 07 May 2010 14:01:00 EST. Please see our terms for use of feeds.

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5 Things Apple Must Do to Look Less Evil


It’s appropriate that the Apple logo on the iPad is black. The Cupertino, California, company’s image is taking on some awfully sinister tones lately.

For a company that made its name fighting for the little guy, it’s a surprising reversal. In the past, Apple touted itself as the computer company for nonconformists who “Think Different.” Now the company is making moves that make it look like the Big Brother it once mocked.

First Apple tightened its iron grip on the already-stringent iPhone developer policy, requiring apps to be made with Apple-approved languages, which disturbed some coders and even children. A short while later, Apple rejected some high-profile apps based on their editorial content, raising journalists’ questions about press freedoms in the App Store. Then, police kicked down a Gizmodo editor’s door to investigate a lost iPhone prototype that Apple had reported as stolen. Even Ellen DeGeneres and Jon Stewart have mocked Apple’s heavy-handed moves.

Plenty of us love our shiny iPads, iPods, iPhones and MacBooks — state-of-the-art gadgets with undeniable allure. But it’s tough to imagine customers will stay loyal to a company whose image and actions are increasingly nefarious. We want to like the corporation we give money to, don’t we?

Here are five things Apple should do to redeem its fast-fading public image.

Publish App Store Rules

As I’ve argued before, the App Store’s biggest problem is not that there are rules, but that app creators don’t know what the rules are. As a result, people eager to participate in the App Store censor themselves, and that hurts innovation and encourages conformity. The least Apple can do is publish a list of guidelines about what types of content are allowed in the App Store. After all, Apple has had nearly two years and almost 200,000 apps to figure out what it wants in the App Store. Tell people what the rules are so they know what they’re getting into, and so they can innovate as much as possible. That would also tell us customers what we’re not getting on our iPhone OS devices.

Formalize Relationships With Publishers

Publishers are hypnotized by imaginary dollar signs when they look at the iPad as a platform that could reinvent publishing and reverse declining revenues. But after recent editorial-related app rejections, journalists are slowly waking up to our forewarning that Apple could control the press because news and magazine apps on the iPad are at the mercy of the notoriously temperamental App Store reviewers. If Apple wants to look a little less like the Chinese government, it should work with publishers to ink formal agreements regarding content to guarantee editorial freedom to respected brands.

Tweak iPhone Developer Agreement

Apple’s stated purpose of its revised iPhone developer policy is to block out meta platforms to ensure a high level of quality in the App Store. Also, from a business perspective, there is no lock-in advantage if you can get the same apps on the iPhone as you can on other competing smartphones. Fair enough, but Apple would be silly to think it can keep the mobile market all to itself, and its developer agreement comes off as a piece of literature holding developers hostage.

It’s hard to create new rules, but it’s easy to abolish existing ones. Apple should loosen up its iPhone developer agreement by snipping out a part of section 7.2, which states that any applications developed using Apple’s SDK may only be publicly distributed through the App Store. That implies that if you originally create an app with the Apple SDK, you’re not allowed to even modify it with different languages and sell it through another app store like Google’s Android market. In other words, iPhone apps belong to Apple. This rule is basically unenforceable to begin with, and Apple should just remove it, along with other similar policies.

Apologize to Jason Chen

Reasonable people can disagree over whether it was ethical for Gizmodo to purchase the lost iPhone prototype, but the police action — kicking down Jason Chen’s door to seize his computers — was overboard. It was self-evidently a clumsy move: After damaging Chen’s property, the police paused the investigation to study whether the journalists’ Shield Law protected Chen. The proper action would have been to issue a subpoena to get Chen to talk about the device first. Apple, which instigated the police action by filing a stolen property complaint, should publicly apologize to Chen (no relation to the author of this post) and reimburse him for the damages.

Get Gray Powell on Stage

When Apple accidentally leaked its PowerMac G5 a couple of years ago, Apple’s legal team forced MacRumors’ Arnold Kim to pull down his post containing the information. But a humbled Steve Jobs joked about the slip during his WWDC 2003 keynote, calling it a case of “Premature specification.” (See the video below.)

He should do a similar thing when he officially unveils Apple’s next phone, by having Gray Powell — the engineer who misplaced the next-generation iPhone prototype — make a stage appearance. Powell could walk out and hand Jobs the phone, saying “Hey Steve, I found your lost phone,” or something similar. Some comedic relief, provided by the engineer who lost the iPhone prototype in a bar, can remind us that Apple is still a company guided by a man with a sense of humor.

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ABC said to have 3G-compatible iPad app on the way

We had a pretty clear indication that a 3G-compatible ABC iPad app could just be a matter of a relatively simple fix, and it looks like that is indeed the case — Silicon Alley Insider is reporting that ABC has already submitted an updated app that adds 3G streaming to Apple for approval. Barring some unforeseen issues, that seems to be all but assured, and it will presumably function much like the Netflix app by knocking things down to a lower bitrate when you leave your WiFi comfort zone. Still no official word from ABC on this, but we’d suggest keeping a close eye on the app store if you’ve been craving some Dancing with the Stars on the go.

ABC said to have 3G-compatible iPad app on the way originally appeared on Engadget on Mon, 03 May 2010 15:09:00 EST. Please see our terms for use of feeds.

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TomTom reveals plans for App Store in battle against smartphone navigation

You know how TomTom is moving to a WebKit-based UI with its new flagship Go Live 1000 satnav? Well, there’s good reason for it. While TomTom called it a “platform for innovation” at Tuesday’s press event in Amsterdam, going so far as to show a few in-house developed prototype apps for Facebook, Wikipedia, and live street cams, it stopped short of revealing its true plan: an app store it can cuddle and call its own. Pocket-lint had a sit down with TomTom CEO Harold Goddijn who revealed TomTom’s plans to launch the app store by the end of the year. Apps that will easily migrate to its in-car platform, and to and from other WebKit based devices. In essence, it’s TomTom’s consumer-focused survival plan against free turn-by-turn offerings from Google and Nokia. While there’s no doubt that dedicated satnav devices offer greater functionality and better performance compared to their part-time smartphone navigating competitors, selling the average consumer (not hardened road warriors) on the need for two devices won’t be easy. Besides, are Facebook updates really that critical when driving? Pics of the Wikipedia and street cam sample apps after the break.

Continue reading TomTom reveals plans for App Store in battle against smartphone navigation

TomTom reveals plans for App Store in battle against smartphone navigation originally appeared on Engadget on Thu, 29 Apr 2010 08:29:00 EST. Please see our terms for use of feeds.

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Apple acquires virtual assistant search app maker Siri

Apple has acquired Siri, a company that makes a virtual assistant app. Siri was inspired by DARPA’s CALO — the Cognitive Assistant that Learns and Organizes — project. Originally designed to help streamline military personnel’s activities, the consumer app focuses on helping you find things like restaurants, making use of speech recognition to boot. Essentially a smart search, there’s plenty of speculation of course as to what this means about the direction that Apple might be taking… and that direction seems to lead towards Google-y territory. Now we don’t want to speculate too much, but we’ll be watching to see how this plays out over the next few weeks. The terms of the acquisition aren’t known, meaning we have no idea how much Apple paid for the small startup, but Business Insider guesses the deal could be worth somewhere in the neighborhood of $100 to $200 million.

Apple acquires virtual assistant search app maker Siri originally appeared on Engadget on Wed, 28 Apr 2010 19:07:00 EST. Please see our terms for use of feeds.

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Apple Just Says Yes to iPhone Game for Smokers

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Blogs and message boards have been lighting up with the buzz about Apple’s family-friendly App Store policy, which bans soft porn and satire — but a game that glorifies smoking somehow got the green light.

Apple on Monday approved Puff Puff Pass, a $2 game whose objective is to pass a cigarette or pipe around and puff it as many times as you can within a set duration. So much for taking the high road, Apple.

The game allows you to choose between smoking a cigarette, a cigar and a pipe. Then, you select the number of people you’d like to light up with (up to five), the amount of time, and a place to smoke (outdoors or indoors). And you’re ready to get right on puffing.

“During gameplay you can listen to a phat track,” the game’s description reads in the App Store. Apple rates Puff Puff Pass 17+ for “Frequent/Intense Alcohol, Tobacco, or Drug Use or References.”

Marijuana is not present in the game. However, an Urban Dictionary entry says the slang phrase “Puff puff pass” refers to a game in which “a circle passes a spliff, bong or other smokeage.”

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Apple did not immediately respond to a request for comment regarding Puff Puff Pass. But given Apple’s goal to retain a wholesome shopping experience that’s appropriate for people of all ages, including children, it’s safe to guess this was a mistake on a reviewer’s part, and the game will eventually be nipped in the bud.

The App Store last year generated controversy with a number of questionable decisions. The most notable example was the approval of Baby Shaker, a game whose premise was to shake a baby to death. Apple later pulled the app amid parental outrage, admitting it was a mistake.

More recently, the company’s rejection of Mark Fiore’s Pulitzer-winning editorial cartoon for “ridiculing public figures” inspired a wave of bad press. The move raised concern among journalists (including yours truly) about the state of editorial independence for media companies distributing iPad and/or iPhone editions of their publications through the App Store.

Apple eventually approved Fiore’s cartoon app, but it did not disclose whether its rules regarding “ridiculing public figures” had changed. Then this week, Apple rejected an editorial cartoon mocking Tiger Woods.

In regard to App Store content, Apple has been blunt that it does not wish to sell porn through the App Store. At a recent iPhone event, Steve Jobs said that Google’s Android OS is a place where people can download porn, but not the App Store.

“There’s a porn store in Android,” Jobs said. “You can download porn right onto your phone. Our kids can download them. That’s a place we don’t want to go, so we’re not going to.”

Even with that said, Apple’s App Store serves the Playboy and Sports Illustrated apps, because they come from “more reputable companies,” according to Apple’s vice president of marketing, Phil Schiller. Given that rationale, perhaps Apple will pull Puff Puff Smoke but approve a game made by a more reputable company such as Marlboro.

A hat tip to Krapps for originally reporting this story.

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A Call for Transparency in Apple’s App Store

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The iTunes App Store is nearly two years old, and Apple still has not published a clear set of guidelines about what type of content is and isn’t allowed inside apps. That’s a problem, especially for publishers eying the iPad as a potential platform for the future of publishing, and it’s an even bigger problem for readers.


We in the press don’t know to what extent we can retain our editorial freedom in the App Store. Working with Apple’s current opaque policy, we’re left to trust that Apple will do the right thing. And time and time again, Apple’s App Store reviewers have been proven fallible, as recently shown by the rejection of Mark Fiore’s Pulitzer-winning cartoon. Apple rejected the toon because it “ridicules public figures,” and after coming under fire in the press, the company approved the app. But in reversing its decision, Apple still did not make its content policy clear.

Instead, the Fiore episode raised more questions. Does it mean we can now publish satire? Or does it mean we have to win a Pulitzer in order to publish satire? Or does it mean we have to stir up negative press in order to publish satire?

The fact there are so many questions points to a paramount concern: Readers don’t know what they could be missing when they’re reading the iPad edition of a publication, as opposed to its print or web version.

The issue is poised to grow as more iPads sell. To understand, you have to consider the logistics of embracing a new publishing medium such as the iPad. Media operations must integrate digital tablet production into their infrastructure, and it’s neither easy nor inexpensive to obtain the software developers, designers and content creators to make such a transition. And if advertisers invest more money in the iPad version of a publication, that pressures publishers to give priority to resources allocated to the iPad.

Given Apple’s lead in mobile, the rate at which Apple and the App Store are growing and the wild enthusiasm among advertisers lining up for the iPad opportunity, it seems inevitable that Apple will to some extent have influence over the content that publishers produce.

Tech observers have correctly compared the App Store to Walmart, which refuses to sell musical albums carrying the Parental Advisory tag. Walmart has even suggested that artists change lyrics and CD covers it deems objectionable. Given the retail chain’s position as the world’s largest music retailer, many agree Walmart has altered the way the recording industry creates albums.

The major difference between the App Store and Walmart, however, is that the RIAA has published details about the Parental Advisory program. Apple has not published such documents regarding content for apps.

Following the Fiore incident, the journalism industry is slowly waking up to my forewarning published in February about the potential for Apple to take control of the press. The Association of American Editorial Cartoons published a letter on April 22 asking for Apple to support free speech.

“The Association of American Editorial Cartoonists calls on Apple to immediately stop rejecting apps because they ‘ridicule public figures’ and are deemed ‘objectionable,’” the association wrote. “Now is the time for Apple to welcome a vibrant and diverse world of news and opinion with open arms.”

Columbia Journalism Review’s Ryan Chittum expressed his concerns about the rejection in his editorial “It’s time for the press to push back against Apple.

“If the press is ceding gatekeeper status, even if it’s only nominally, over its speech, then it is making a dangerous mistake,” wrote Chittum. He makes an extreme suggestion: Yank apps from the store until Apple agrees to give publishers complete control over their content.

I partly disagree: A strong argument for Apple’s tight control is the level of quality and protection provided by its App Store — an experience many customers enjoy. My position is more moderate: It’s OK for there to be rules required for us to play in the App Store. It’s just not OK that publications and their readers don’t know what the rules are. As advocates of transparency, we in the press should demand transparency from our new partner, Apple.

Make no mistake, though written from the perspective of a Wired writer, this editorial doesn’t just concern the press. Everybody participating in the App Store is a part of “new media” and should be demanding that Apple come clean with its rules.

If there’s anything valuable we can extract from South Park’s last-minute censorship of Mohammed in response to a death threat from a Muslim website, it’s that capricious censorship bears unexpected consequences. Similar can be said about Apple. In a creative platform like the App Store, when censorship is imposed without making clear what the rules for censorship are, the natural reaction for eager participants is to over-censor themselves so as not to be punished. That’s bad for innovation and democracy, and the detrimental side effect is widespread conformity — ironic, coming from a company whose former slogan was “Think Different.”

Brian X. Chen is writing a book examining the positive and negative implications of the iPhone revolution, scheduled to publish Spring 2011 by Perseus Books Group.

Updated 7:30 a.m. PT: Posted a link to the letter published by the Association of American Editorial Cartoonists.

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Photo: Bryan Derballa/Wired.com