Hasta La Gadget!

Our digging revealed that the Inspire 4G and other devices in AT&T’s current stable are more than capable at the hardware level of using HSUPA for high-speed upstream connections, but for whatever reason, the carrier seems to currently require that most handsets handshake with the network using an old protocol stack that doesn’t include HSUPA. The result? Glacial uploads, which especially suck when you’re trying to tether. Though there’s no resolution yet, AT&T’s now circulating a mildly hopeful statement: “…we have a number of HSUPA devices today and we will have more HSUPA-enabled devices in the future-new devices and updates to existing models.” We’re hoping that means we’ll see a bunch of firmware updates in the next few months that flip the switch on HSUPA, especially for owners of phones like the Inspire and the Atrix, both of which have a shaky “4G” tacked on to the ends of their names.

AT&T says ‘new devices and updates to existing models’ will be HSUPA-ready originally appeared on Engadget on Wed, 09 Mar 2011 16:24:00 EDT. Please see our terms for use of feeds.

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Neither Chevrolet nor Nissan have felt proud enough of their EV sales numbers to list them on their latest press releases, but our colleagues over at Autoblog Green have dug those numbers up anyhow. They make for dispiriting reading if you’re an electric car well-wisher, as the Volt‘s sales declined from January’s tally of 321 to an even less impressive 281, while the Leaf closed February with only 67 US sales, down 20 on last month. Upon seeing their previous numbers, we postulated that both cars are suffering from constrained supply, which is likely still the case, but it feels ironic to us that electric vehicles, whose driving experience offers instant torque, are taking their sweet time to rev up their sales.

Electric car sales watch: 281 Volts and 67 Leafs sold in US during February originally appeared on Engadget on Sun, 06 Mar 2011 06:47:00 EDT. Please see our terms for use of feeds.

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You don’t have to go to the lengths of compiling a statistical project to know that advertised and actual broadband speeds are two pretty disparate entities, but it does help. Ofcom, the UK communications regulator, recently took a thorough look at 11 broadband packages, which collectively account for over 90 percent of all British broadband subscriptions, and found that actual download throughput was less than half (only 45 percent) of the advertised “up to” speed. The worst offenders were resellers of BT’s ADSL lines, with Orange dipping below 3Mbit on its 8Mbit lines and TalkTalk occasionally offering only 7.5Mbit to users paying for a 24Mbit connection, while Virgin’s cable connectivity won out by sticking most loyally to its listed rating. What Ofcom proposes for the future is that all these service providers start offering Typical Speed Ranges that more accurately reflect the bandwidth a potential subscriber would be buying into — a proposal that might actually have some teeth as the British Advertising Standards Authority is currently in the midst of a review specifically concerned with broadband advertising practices. Transparency in the way we’re sold broadband? That’d make a welcome change!

Shocker! UK regulator finds average broadband speeds are ‘less than half’ those advertised originally appeared on Engadget on Wed, 02 Mar 2011 05:42:00 EDT. Please see our terms for use of feeds.

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Joining AT&T and Verizon in offering some software-based data security for owners of its handsets, Sprint is today introducing its Total Equipment Protection app. Funnily enough, it uses the same Asurion software as the aforementioned other carriers, which would be why its functionality mirrors them so closely. With the TEP app, you’ll be able to track your phone via a web interface, force it to sound an alarm even if muted, lock it, and finally wipe your contacts (which can later be restored once you get your handset back). The app itself, compatible with Android and BlackBerry devices, is free, however you’ll need to be signed up to Sprint’s Total Equipment Protection program, which costs $7 a month. You’ll find more details in the press release after the break.

Continue reading Sprint’s Total Equipment Protection app searches out lost Androids and BlackBerrys

Sprint’s Total Equipment Protection app searches out lost Androids and BlackBerrys originally appeared on Engadget on Mon, 28 Feb 2011 09:03:00 EDT. Please see our terms for use of feeds.

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If you’ve got a working Gmail account, you might want to back it up every so often — as many as 500,000 Gmail users lost access to their inboxes this morn, and some of them are reporting (via Twitter and support forums) that years worth of messages, attachments and Google Chat logs had vanished by the time they were finally able to log on. While we haven’t experienced the issue personally, we’re hearing that the bug effectively reset some accounts, treating their owners as new users complete with welcome messages. For its part, Google says that the issue “affects less than .29% of the Google Mail userbase,” engineers are working to fix the issue right now, and that missing messages will be restored as soon as possible. We’ll soon see if this is a momentary setback… or a lengthy wakeup call.

Update: No fix yet, but Google’s revised its estimate as to how many users might have been affected by the issue — “less than 0.08%” — which means we’re probably looking at closer to 150,000 individuals, rather than 500,000. We’re assuming that the revised estimate means that the initial count wasn’t precise, and not that customers are ditching Gmail in droves.

Update 2: Google’s provided promising but terribly vague guidance on when the situation will be resolved: “Google Mail service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.”

[Thanks to everyone who sent this in]

Gmail accidentally resetting accounts, years of correspondence vanish into the cloud? (update) originally appeared on Engadget on Sun, 27 Feb 2011 18:13:00 EDT. Please see our terms for use of feeds.

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