Game over: businesses shun Second Life

Is the party finally over for Second Life in Japan?

J-Cast is reporting that on March 31 magSL, a company that offers rental services on Second Life (SL), announced it would be heavily reducing its services for businesses in Japan.

Through magSL you could rent space in the virtual world and promote your business, as well as buy the currency used in SL. Since April 1, however, magSL has no longer been offering realtime support for some of its services, nor in-game staff avatars. Come April 30 it will also be closing five of its “Tokyo” sectors in SL, concentrating on individual users and its remaining three districts.

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SL first arrived in Japan in 2007 and is said currently to have between twenty and thirty thousand users. A swathe of big retailers and businesses opened up virtual outlets, including cecile and HIS. However, the lack of 3D support on home computers led to apathy and bewilderment, and corporations who initially were keen to exploit the service for PR started to withdraw even in 2008.

Linden Lab, the US firm behind SL, is actually making profits, though, and individual users are said to be increasing across the world.

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Subway Video Ads: Motion, E-Paper, and More

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About four years ago we first reported on these motion ads that were appearing in the Tokyo subway, which were coinciding with some work we were doing with BMW at the time. Below is the original example:

Needless to say, we haven’t seen much else along these lines happening in the years since. Perhaps with commuters so engrossed in their devices they simply wouldn’t notice animated ads going on outside of the train.

However, last year there started to be more tests using electronic paper, and blending it in with traditional printed paper advertisements.

Not only do they not need an external power source, the components for the ads can be reused over and over, as well as updated anytime. Even time-sensitive ads (if you get off at the next stop, pop by Shop A for a discount) could be integrated into the system.

Last week we found these down in the Marunouchi Line in Tokyo. They play audible ads with video, and there are several installations all along the track and in multiple stations. Most people waiting for a train are staring ahead anyway, so this is a great chance to get their attention. Judging from our own experience, most people waiting were checking out the videos.

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Job Opening: Copywriters and Bloggers

We at CScout Japan are currently looking to recruit some new copywriters for one of our clients, an online retailer based in Japan. This is a great opportunity to hone your copywriting skills editing content in several areas.

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Job 1
Japan Trend Shop sells select Japanese gadgets, cool designer accessories, wacky toys and more to customers all around the world. Your job would be to write copy that accurately describes products in an exciting way. Sometimes these products might be hard to understand for non-Japanese audiences, so part of your job would be using words to traverse those cultural gaps. You would also be preparing images and video links to accompany the text.

Job 2
As above you would be writing copy for products, but this time for Kanojo Toys, a specialist adult online store. We are also looking for people who can write for the shop’s blog, in which you will report on the seedy Tokyo underworld, covering unique stories, idol news, and JAV gossip.

Who
We want you if you are based in Japan (preferably Tokyo) and are enthusiastic about Japanese products. You may be a geek, a design fan or just adore hi-tech gadgets. Whatever you are into, you will love writing about it. You are a web-savvy person who likes blogging and image editing. As you will be researching in Japanese, your language skills should also be good.

Requirements
You need to have a valid working visa and be based in Tokyo (or least Japan). Equally important, though, is having a good ear (and eye) for how to sell cool Japanese stuff to an overseas market.

Payment
You’re not going to get rich, but payment will be per piece. Strong experience and skills will be rewarded with higher reimbursement. Further, there may be opportunities to expand into working with us in other projects from research to marketing.

Apply
Please email your information to contact (at) cscoutjapan.com, with “Copywriter application” in the subject line. We look forward to hearing from you!

Relet e-money indicator shows your digital balance

We recently saw a whole batch of great innovations while we were covering the RetailTech 2010 conference for a client. Over the next few days we are going to introduce a selection for you all on this blog.

These days we are weighed down by our numerous e-money IC cards, and it can be hard to keep track how much you have charged on which one. Enter the Relet, a device that quickly tells you how much money you have when you touch it to your card.

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While it might not look so sophisticated (though you can mask the device with a choice of four special leather or plastic cases), the makers sensibly have made it compatible with all of the multitude of e-money IC cards in Japan (Waon, Pasmo, Suica, Nanaco, Edy etc), so whatever one you use you can always find out the charge remaining.

It is actually a little bit bulky and the idea of carrying one around might be off-putting for some consumers. However, we suspect it won’t be too long before this technology is integrated directly into your wallet or bag.

On sale from April 1, the Relet is priced a rather high 8,379 JPY ($90), plus extra for the cases, and the makers hope to shift 25,000 units in the first year.

Online drinking parties for younger Japanese

The Kobe Shimbun recently reported on a “boom” happening among drinkers in their twenties and thirties: online nomikai.

As we know, Japanese nomikai often have a lot of ritual and social tension, especially when it’s with colleagues: where you sit is important to your rank in the office, and of course you have to be nice to your boss, pour his drink, and generally show lots of 遠慮 (enryo or “consideration”).

One way to get around this but still enjoy drinking in groups is to go online. Apparently net nomikai are gaining in popularity, according to reports by J-Cast and others. All you need is a web cam, Skype and a pair of headphones and mic. There is no boss, no seating arrangements — and even no geographical limitations! Obviously it’s a lot cheaper than boozing in an izakaya too, which might appeal to the recession-minded younger drinkers who can’t rely on company expenses.

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Some might argue that drinking in front of a camera, even though at home, is not private enough. The same Kobe newspaper reported that single customers going to sing and drink in private karaoke booths (ヒトカラ or “solo karaoke”) are increasing.

Drinking alone sounds a bit, well, lonely, right? Not necessarily. It can become a whole product concept. Suntory in fact last year ran a campaign promoting its 3% low alcohol Chu-Hi Horoyoi (”tipsy”) as a drink for the young consumers to enjoy just by him or herself. It also started a community site to encourage people to go online and interact with each other. Horoyoi.com, did not, though, use a web cam, but instead provided you with a drinking avatar and customizable profile: importantly, drinking through a web campaign like this became a way simultaneously both to express and re-make yourself.

Scheduled to end on March 15, the site has only been a moderate success (70,000 registered users, 60% of whom are in their twenties). Suntory is hoping to keep building up word-of-mouth marketing through collecting tweets on a new Horoyoi site, Horotter.com. Though it doesn’t start till March 9, you can already see similarities. Again you get a cheerful avatar, through whom you post your tweets about Horoyoi drinking.

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Actually nomikai-related tweeting has already been taking off too, it seems. Check out the tag #twinomi for what’s happening now.

While we can’t find any numbers to support this “boom”, it is interesting to see how drink companies are working with online and viral resources to try to generate young consumer- and recession-friendly trends.

Twitter challenged by Japanese micro-blog

Everyone seems to rave about Twitter but they are not the only kids on the block anymore.

Back in December, Ameba, a Japanese blog service with seven million users, launched a free new micro-blogging service for its members, Ameba Now (Ameba なう). Just like tweeting, you have 140 characters to tell the world what you are doing, and can also upload images.

Significantly, though, Ameba has integrated its trademark cute emoji into the messages that users can post. Given that Twitter doesn’t have this function so beloved by Japanese users, could it give Ameba Now the edge over its American rival? It was also launched first as a mobile site, then onto PCs a few days after. (Twitter did not have a mobile version until a year after its launch.) Ameba Now, like Ameba itself, has attracted a good contingent of popular Japanese geinoujin and celebrities (below is the account for model Yuka Hiura), bringing with them fans and publicity.

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February 24 saw the news that there had been a million unique users on Ameba Now in January alone, and that 54% of them were female. Twitter is said to have 4.7 million users, so it probably won’t lose much sleep just yet. However, the balance of tweeters in Japan is weighted towards male users, with 64% of the share. The number of visits in January per person was not dissimilar either: 3.3 (Ameba Now) versus 3.9 (Twitter), though users were on Twitter for much longer (a total of over 25 minutes versus just under 7 minutes for Ameba Now).

Before we reject Twitter as a foreign upstart and past its prime, let’s remember there is more to these micro-blogging services than just celebrities or personal messages.

The Nikkei Marketing Journal reported recently about sushi chain restaurants using Twitter to harness word-of-mouth marketing and build up their consumer base. At the beginning of February Sushi Tokoro Saisho had a promotion rewarding customers who tweeted their visit to the restaurant, with the discount calculated at one yen off per Twitter follower (i.e. a 100 JPY [US$1.1] discount if you have 100 followers). Apparently this led to over 1000 tweets about the restaurant.

Toy store Sugorokuya also did a similar campaign from late January to early February, and saw the number of customers visiting increase by 30-40%.

Twitter may not have the emoji or the female users, but for marketing it is perhaps still winning this minor micro-blog war.

Minty QR code made of the product it links to

It seems that Set Japan, who wowed us with their Louis Vuitton / Murakami and Marc Jacobs promotions last year, have now been working on “built” QR codes for clients like Frisk mints, utilizing actual physical object (like the product in this case) to create the scan-able barcodes.

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Augmented Reality Cosmetic Mirror in Tokyo

We just love digital tryvertising and this interactive terminal at Takashimaya department store in Shinjuku blew us away when we stumbled upon it a few months back. The Digital Cosmetic Mirror by industry giant Shiseido can be used to test make-up and recommendations without even having to pick up a mascara brush! Using augmented reality to do sampling is a novel way to involve consumers, and can be a useful technology for saving on waste as we cover in our ECO Japan innovation report.

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All you do is sit down and let the camera scan your face. The terminal then gives you tailored recommendations. Pressing a few buttons on the touch-screen paints make-up onto your image in realtime, allowing you to see the results instantly. You also try out make-up that is currently making waves, along with printing out before and after photos with product information for you to go make the purchase of whichever colors caught your eye the most.

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ECO Japan Innovation Report now on sale!

We are pleased to announce the release of our in-depth report on Japanese ECO trends, a seriously under-reported area with real future implications for global business.

We’ve spent several months researching all about the emerging technology that will change our modes of transport, as well as the consumer trends, community shifts, and lifestyle changes. Along the way we’ve encountered power-generating floors, Shibuya fashion gurus taking to the farms, and surprisingly green vending machines. While often unique to Japan, these new movements provide limitless possibilities for inspiring innovation around the world.

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The new Japanese government has promised a bold twenty-five percent reduction in emissions by 2020, and will no doubt introduce regulations and legislation designed to achieve this target. However, our research has told us that the real success happens through consumer and industry interaction, that the biggest innovation is in harnessing the power of the consumer for creating real change.

There’s arguably no better country than Japan for brand-to-consumer interactions.

Our 75+ slide report is packed full of original images and on-site local examples with analysis and numbers. Even if you’re not a researcher or marketer, there’s a lot to be learned from the pioneering developments happening in Japan that will likely have implications for your own business.

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You can read more about the report on our special Eco Report page, where it is available worldwide in digital form.

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Snow Magazine Launches Online

Tokyo blogger Jean Snow has published his sleek new online magazine Snow.

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The project unites many big names in the blogging and design world to provide the content, including Jean himself, David Marx, Paul Baron, and Johnny Strategy.

Each of the contributors will be posting a column every month meaning this magazine should always be packed with goodies for a wide range of readers.