Blockbuster Is On Its Deathbed

Blockbuster just disclosed to the SEC there is “substantial doubt” about its ability to continue breathing, since there are no assurances it can meet the conditions of a $250 million loan that’s its current lifeline.

And even if the loan keeps going it still not “may not have sufficient liquidity to finance the ongoing obligations of our business, which raises substantial doubt about our ability to continue as a going concern.”

So, uh, who didn’t see this coming? Unlike Circuit City though, this doesn’t exactly make me sad. [MSNBC via Technologizer, Image CipherSwarm/Flickr]

Netflix Promises Silverlight Solution for Slow, Painful ‘Stream Load’ Issues

Netflix

Over the weekend, the CPO of Netflix wrote on the company blog that the delays experienced by users of the streaming service over the last few months is not Netflix’s fault and instead blames the traffic irregularities of ISP providers and ‘playback devices.’

Problems with video streaming from Netflix (on PCs and set top boxes) started in early November, when users of the Netflix-enabled Roku box started seeing a loss in quality and low bit rates. Among the reasons noted by Roku at the time was a change in the content distribution network (CDN) used by Netflix.

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Weeks later, the glitch and slow streaming was mostly fixed but ever since, users seem to have become more vigilant of the problem, and a good number of them are still not pleased. Most notably, audio has been noted to be out of sync is Roku streams.

Netflix’s Neil Hunt says that people need to understand the weird discrepancies between streaming rates occur because "different titles, and different encodes for different playback device types, may come from different CDNs or different servers at a particular CDN, so may have different paths and different bottlenecks."

This is not news, since it was the same type of answer that was given back in November. It’s true, however, that Limelight and Level 3 ISPs are probably mostly to blame, and that different boxes (like the Xbox 360) encode content at higher bit rates that others, causing wild differences in customer satisfaction.

But perhaps the most useful note on the weekend post is the promise from Netflix that most of these problems will end by the end of the year with the full implementation of the upcoming Silverlight 3 player (still in beta). According to CNET,   Silverlight will allow ‘stream loads’ (sounds filthy, yeah?) to be ‘shared by the graphics and main processors, whereas the current version puts all the strain on the CPU.’ This will also allow people to see a huge increase in quality streams in lower-powered machines, like netbooks.

Netflix is saying that once the Silverlight player is ready to go, they’ll push it out to its device partners, including the Roku, Xbox, and recent Blu-ray players.

Nintendo_wii_bIn other Netflix news, a recent customer service survey put out by the online rental service is causing some to believe that it will soon offer streaming services for both the Wii and PS3 gaming systems.

The inquiry asks current users whether they would be willing to pay for a $10 streaming disc that would enable the feature. As a reader smartly noted in the Hacking Netflix blog, for the PS3, the extra disc would likely push through a Java app running through the player’s Blu-ray Java virtual machine.

Best Buy Staff Paid Bonuses to Deny Legit Guaranteed Price Matches

Best Buy, like many other stores, has a public “price matching” policy. But HD Guru reports that according to internal docs, personnel are trained to deny price-matches and even paid bonuses for shutting them down.

This all comes out of a lawsuit that was just granted class action status. Internal documents, plus depositions from past and current Best Buy employees reveal just how evil Best Buy is. A price match is when, say, Circuit City advertised a Sharp HDTV for cheaper than Best Buy, Best Buy’s public policy is to match that price.

But Best Buy actually trains employees in New York how to deny legitimate price match requests, and the average Best Buy store denies 100 price matches a week. You even get paid bonuses based on how many price matches you deny!

Here’s how it works, according to Phil Britton, a member of Best Buy’s Competitive Strategies Group:

What is the first thing we do when a customer comes in to our humble box brandishing a competitor’s ad asking for a price match? We attempt to build a case against the price match. (Trust me, I’ve done it too). Let’s walk through the “Refused Price Match Greatest Hits:

“Not same model? Not in stock at the competitor? Do we have free widget with purchase? Is it from a warehouse club (they have membership fees, you know)? Limited Quantities? That competitor is across town? We’ve got financing! Is it an internet price? It’s below cost!…..”

If you live in NY state, and you’ve been screwed by Best Buy’s anti-price matching, HD Guru has further info on the attorney to contact so you can take a piece out of Best Buy. What a bunch of scum.

Update: Giz reader Jake reveals how they scam you on model numbers to avoid price matching:

Example: A few months ago my wife and I were looking at a Frigidaire Washer. The model we were interested was the ATF8000FS. At Best Buy, we found the washer there however it was displayed as the ATF8000FSL. At first I figured “Oh this must be some variation on the original model number, like how manufacturers sometimes add a letter to the end of the model to indicate the product color.” Anyways, to make a long story short, this ATF8000FSL was not available from the manufacturer.

The “L” was added on by Best Buy in order for them to skirt around price matching. This is so no one can come to Best Buy and claim to have found a lower price of this product because no one else sells the product under the model number ATF8000FSL. It’s ATF8000FS everywhere else. Best Buy will tell people that its simply a different product, so therefore, no price matching. Even on the manufacturer’s sticker on the washer, it said ATF8000FS, as it was supposed to. Upon further investigation I could see that Best Buy’s internal computers even listed the model as ATF8000FSL.

Pretty scammy. [HD Guru, Image: bdjsb7/Flickr]

Circuit City: And Now It’s Dead

It goes out with a pained mumble—not quite a whisper, definitely not a bang. Today, after 50 years, Circuit City no longer exists. A moment of silence is in order.

We (and others) have already said goodbye quite a bit:

Best Buy Says Goodbye
Circuit City Employees’ Final Words as Circuit City Employees
Their Dignity Is Not for Sale… Well, Nevermind
Why Circuit City Closed (According to Circuit City Employees)
The Circle of Life: Circuit City Buildings to Become High Schools?
A Violent Goodbye
Best Buy Rubs Salt in Circuit City’s Gaping Wound
Why I Shopped at Circuit City (By Choice)
Even in Death, It Managed to Screw People Over
The Beginning of the End

Rob at BoingBoing Gadgets has this pretty sad clip of the last straggling item at his local Circuit City:

But what’s one more good-bye? Leave your fondest (or most wretched) memories below. [Image: F33/Flickr]

JVC’s New Hybrid Camcorder Takes 9-Megapixel Stills

Jvc_everiox

This week at the PMA camera conference in Las Vegas, JVC announced a high-def hybrid camcorder, the Everio X, which appears to be a symbolic push-back against the recent video breakthroughs in cameras.

The Canon 5D Mark II brought beautiful high-end video to cameras for the first time last year, leaving many camcorders in the dust.  Despite a significant price barrier that failed to place it in competition against mainstream camcorders, this camera offered people a high-quality video option (with the added benefits of better lens optics) that many saw as the beginning of a long-term feature raid by cameras.

So, it was only a matter of time before camcorders boosted their still-photo features to keep up appearances in that space, while still offering the best video bang for the mid-range buck.

9ms_img03On the surface, the compact Everio X (or GZ-X900) seems fully feature-packed for both video and stills.

It shoots video at a pixel resolution near 1920 x 1080, and is extremely pocketable and small at only .66 lbs. Using a 10.3-megapixel CMOS sensor, it takes nine-megapixel pics (see pic quality at right), has a rapid-fire mode that shoots 15 images a second, and promises simultaneous 5-megapixel still shooting during HD video recording (at a shutter speed of 1/4000.) It also has an interesting 10 x slow shooting mode (at three different speeds) that seems to combine both video and stills into a potentially seamless action scene mode (see pic sequence below).

Since it’s nicely designed for portability, the camcorder also has a ‘one-touch’ feature built-in that facilitates video downloads to YouTube, just like the iFlip.

At $1000, this camera is going to have to definitely push the hybrid angle. It could potentially suffer against similarly-priced camcorders that don’t have the HD camera feature but might surpass it in video-only quality. But for those looking to use only one device while traveling, this one has a lot of potential.

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CeBit 2009: Attack of the BLOBbox

Blobbox2

Over the last four years, TVBLOB, an Italian-based company with a funny name, has sought to bring about the most comprehensive software of web-based features on a TV set.

At this week’s CeBit conference in Germany, TVBLOB finally unveiled the first IPTV media box packing that software, the BLOBBox. Judging by the initial specs, it might be too ambitious for its own good and might end up swallowing some engineers by the whole.

The BLOBBox is like an Apple TV on steroids. It’s a media player/video recorder that connects to TVs and has a 160 GB hard drive, a DTT receiver, is optimized for web connectivity and Bit Torrent downloading (through HTTP/FTP), and also has its own custom Linux OS and browser. Streaming from a PC or network is supposed to be simple (hello Wired colleagues’ MP3 collections!), and comes with several sleek on-screen web apps for browsing Google properties like YouTube and Picasa. And with all of that Torrenting going on, it also plays MP4, DivX and XviD files.

Most importantly, TVBLOB claims that its kit transfers web content to TV seamlessly (with HTML and Ajax), almost mirroring the same type of service as the net-based widget TVs we heard about during CES. The only difference is these web widgets are more likely to be used as conduits for the main content, as opposed to separate bite-sized snack apps.

TVBLOB thinks opening up its SDK (called BLOBKit) will easily encourage developers to come out with widget-style applications for their favorite custom channels.

At almost $500 a box and first available only through an Italian reseller, we think it’s going to take a lot more distribution to force people to want to build apps for this. But as a project with a lot of possibilities, I can see a few developers going deep and trying to set up as many ‘web-widgets’ as they can, with some even losing themselves to the tempting power of the Blob’s openness.

According to TVBLOB, the company is looking to license its software to other OEMs, so we might see actually see a BLOB come to the U.S. sometimes soon.

Tvblob


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Photos: TVBLOB/flickr

How To: Rip Blu-ray Discs

Included digital copies are still the exception rather than the norm in the Blu-ray world. Lame. You’d like to rip those discs for playback elsewhere, right? But there is something you should know first.

And that is this: Ripping Blu-ray discs sucks. Hard. It takes forever, eats up a ton of hard drive space, and for all practical purposes requires software that isn’t free. It’s like trying to rip a DVD in 1999: computers still have a long way to go before this is easy.

But just because it’s hard doesn’t mean it’s impossible, and once your system is set up it’s something you can start before you go to bed and have finished for you in the morning. Here we’ve outlined exactly what you need to rip your 1080p Blu-ray discs (the ones you own, of course) and then convert the video into a more manageable file size for watching on a computer, phone, game console or PMP. Because hey, you own this movie, and you should be able to watch it on whatever device you want.

But you’ll have to earn that right. Let’s start this painful process, shall we?

What’s you’ll need:

• A Windows PC (the Blu-ray ripping process is, at the moment, Mac-unfriendly. I used Windows 7 Beta 64-bit and all the following software is Windows-only)

AnyDVD HD (free fully-functional 21-day trial, $80 to keep) for ripping and decrypting BD discs

RipBot264 (free) for transcoding from AVC (you’ll also need a few codecs to go along with it: .NET Framework 2.0, the avisynth and ffdshow codec packs, and the Haali media splitter)

tsMuxeR (free) for muxing (may not be necessary)

• A Blu-ray drive (I used OWC’s Mercury Pro external)

• A ton of free hard drive space (80GB or so to be safe)

• A decent understanding of how video codecs and containers work (Matt’s Giz Explains has everything you need)

How it Works
AnyDVD HD is a driver that sits in the background, which automatically removes the AACS or BD+ security lock and the region code from any BD disc you load, allowing it to be ripped. The video on most Blu-ray discs is encoded in the MPEG4 AVC format in .m2ts files, so it will need to be transcoded from AVC to something else (like an H.264 MP4 file) for playback on other devices. MPEG4 AVC doesn’t have wide support in all of the best video transcoders we alread love, like Handbrake. This makes finding a free and easy transcoding solution a little tougher, but thankfully RipBot264 seems competent.

You can then either transcode directly from the disc, or go the route I took and rip the disc to your hard drive before running it through the transcoder, which reduces the chance for errors. Give both a shot to find what’s easiest.

Thanks to poster Baldrick’s guide on the Videohelp.com forums and the folks at Doom9—these instructions are based on info found there. Check them out if you get stuck.

Rip Your BD Disc
Again, if you want to try transcoding directly from the disc at the sacrifice of speed or the chance of corruption, you can skip this part (except for step 1) and go to step 4.

1. First up, download and install all the necessary software: AnyDVD HD and RipBot264, which also requires .NET Framework 2.0, the avisynth and ffdshow codec packs, and the Haali media splitter. (All links lead to their Videohelp.com pages, a fantastic resource). These codecs, nicely enough, should give AVC decoding capabilities system wide, so apps like VLC and Windows Media Player should be able to play them without problems.

2. Fire up AnyDVD if it’s not running yet, and from the fox icon in the system tray, choose “Rip Video DVD to Harddisk.” Choose a save point where there’s a healthy 40-50GB free and start it a-rippin’. It’ll probably take around an hour.

3. When it’s done, open up the BDMV/STREAMS directory and try to play the largest .m2ts in VLC or WMP. It should play fine with sound, but if anything’s fishy, you may want to try re-loading RipBot264’s required codecs or trying another AVC codec like CoreCodec’s CoreAVC. This is more paid software, but like AnyDVD, it comes with a free trial period. You need to be able to see and hear an .m2ts file normally during playback before you proceed.

Transcode Your Rip
Now, the fun part.

4. Open up RipBot264. When you try to run RipBot264 the first time, it may say you haven’t installed ffdshow even if you have. If this is the case, open the RipBot264.ini file in Notepad and change “CheckRequiredSoftware=1” to “CheckRequiredSoftware=0” and save it.

5. Click “Add” and select the largest *.m2ts file found in your ripped BD disc’s BDMV/STREAMS folder. RipBot will then analyze it and find the various programs available to encode—you want the one that matches the runtime of your movie, and not one of the special features. RipBot will chew on this file for a long time, and hopefully when it’s done, will present you with this dialog:


6. If RipBot throws an error of any kind here, first make sure you’ve got a bunch of HD breathing room on the volume you’re using.

If errors still come up, you may have to mux your rip. To put that in English: Blu-ray discs have a lot of different files on them representing several different audio and video streams. The process of joining all of these disparate elements into a single stream (usually a .ts file) is called multiplexing, or muxing, and its necessary to do before transcoding. RipBot264 can do this on its own, but it has problems with certain discs. So if any of the above fails, download tsMuxeR, select the biggest .2mts file in the BDMV/STREAM folder in your rip or on your disc, choose the appropriate language, and hit “Start Muxing.” You can then add the resulting .ts file to RipBot264 as the source.


7. Now you can choose how you want to convert the video. RipBot gives you presets for Apple TV, iPod or iPhone, PSP or a high-res file which can then be re-burned to a new BD disc. I chose the iPod/iPhone level.

8. Click “Properties”—here you can fine tune the output size of your video (I chose a nice 640×360 file) and preview it before you begin. MAKE SURE you preview your choices using the “Preview Script” button, because you don’t want to sit through the eternity of transcoding only to find that your dimensions are messed up and everything is in the wrong aspect ratio.

9. If all looks and sounds good, press OK, then “Start” and watch as your system transcodes the massive 1080p AVC stream into a new MP4 file. On my 2.53GHz Macbook Pro, it averages around 20fps, which is actually slower than real time playback. Yuck. So you’ll want to set this and forget it.


10. Wake up the next morning, have your coffee, and check your output file. It should play beautifully in your media player of choice, and look crisp as a kettle chip. My 640×360 encode of the Dark Knight was around an even 1GB in the end, which is not bad at all. Copy it to your device of choice and enjoy.

As you can see, this process is a bitch. It takes an hour to rip the disc, another hour and change for all the software to read your rip and get ready, then an amount of time equal to or even longer than the movie itself to transcode it, depending on your system. So hey, movie studios: how about making digital copies standard features on your BD discs so we don’t have to go through this, mmkay?

Note to Mac Users
While the BD-ripping world is largely a Windows one, you may want to fiddle around with DumpHD, a ripping tool written in Java that supposedly works with OS X. I couldn’t get it to work, but you can read more here to try for yourself.

If you manage to rip your BD disc, you’ll then have to find an AVC converter that works with OS X. Most of these are paid and I haven’t used any, but they exist. If anyone has had luck with a particular tool, let us know.

This method was tested and worked perfectly for me, but if you’re a video jockey and know of any additional software or methods that I didn’t cover that may help, PLEASE tell us about it in the comments. The knowledge dropped in the comments of these Saturday how-tos are a huge help to everyone, so please be constructive and provide links to other tools you’ve had success with. Have a good weekend everyone!

Netflix Queuing Added To New York Times Online

Netflix

If you’re a big movie fan and tend to read the reviews of the New York Times, you may have recently seen a different but familiar little ‘add’ button near the top of the review’s summary. The Times has added Netflix’s API to their website, which means you can now automatically add the movies you’re reading about straight to your rental account’s queue.

This is another step in content providers’ attempts to better integrate their online services to home hardware and portable web applications.

It’s true that this is probably far more valuable tool when you’re in transit and reading a review in the city paper than when you’re sitting down at your computer after work (there are a couple of good iPhone apps for the Netflix out there as well). But there are other ways the API could improve in-home entertainment, and not just through the specific integration of streaming services we’ve seen with stand-alone boxes.

The API, which contains the titles of over 100,000 movies, could be better integrated into a TV. It could go way beyond on-screen widgets and actually placed inside a remote control, just like iLuv’s music player that lets you physically choose to ‘heart up‘ a favorite song.

All the TV manufacturers (or the cable companies) would have to do is match up the feed of the program on-screen with the API, and you’d be linked to your movie immediately. Kinda like a more impressive, simpler version of Comcast on Demand.

Netflix’s open API isn’t the only way set-top box providers or movie distributors are putting their imprint on portable devices. Last month, Vudu created an iPhone app that allows customers to remotely order your video box at home to download movies.

Has anyone used the new ‘add to queue’ button at the Times consistently, or at Rotten Tomatoes? Does it improve your queuing efforts, or no?

How To Bring Hulu Back to Boxee and XBMC

Today was supposed to be the day Hulu stopped streaming content to to your TV via Boxee, but luckily there could be a way to get around this problem.

An XBMC team developer with the forum handle “d4rk” has developed a quick and dirty plug-in that should get Hulu back up and running (although it is untested). Not surprisingly, hackers have chosen to fight the power. [XBMC via Boxee Forum via Lifehacker]

What We Want in an Apple TV

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An Apple survey collecting feedback on Apple TV has inspired Wired.com to dream up a list of features we’d like to see in the device.

Conducted this week, the survey polled Apple TV customers on their satisfaction with the TV set-top box as well as the features they used the most.

"We still consider this a hobby, but it is clear that the movie rental
business has really helped Apple TV," said Tim Cook, Apple chief
operating officer, during a recent conference call. "We’re going to
continue to invest in it because we
fundamentally believe there is something there for us in the future."

Apple
has repeatedly referred to its Apple TV as a "hobby," implying it’s
still a niche product. (In other words, it isn’t a hot seller like the
popular iPod.) Cook noted, however, that Apple TV sales during the
holiday season were up three times compared to the year-ago quarter.

Prior to Apple’s survey, Piper Jaffray analyst Gene Munster
distributed a report
detailing his predictions of the changes coming to the
Apple TV. He said it’s inevitable that Apple TV will adopt digital
video-recording capabilities, enabling the device to sync recorded programs with Macs, iPods and iPhones.

Here are some features we think constitute the ideal Apple TV —
regardless of whether Apple would agree.

1. Seamless Streaming
Kodak surprised us with its Theatre HD Player:
It sounded awfully boring at first, but we were thoroughly wowed when we
tested it. Why? It was incredibly easy to set up and has amazing capabilities for streaming video from elsewhere on your home network, such as your desktop PC — even with 1080p high-definition video and
YouTube clips. Apple TV definitely needs this feature to bring the TV
set-top outcast closer to the rest of the Apple family. Along with
offering streaming video from Macs, Apple could code an
application that streams video from the iPhone to the Apple TV.


Why Apple TV Doesn’t Already Have It
Apple doesn’t want you streaming illegal, pirated movies from your
Macs; the Apple TV only lets you stream titles you buy or rent from the iTunes
Store. Otherwise, you have to convert movies into MP4 format in order to stream, which is a huge drag. But hey — maybe Apple will have a change of heart at some point, since iTunes songs are now DRM-free.

2. Blu-ray Player

Bluray

Blu-ray has clearly won the high-definition format war;
it’s currently the highest quality video you can get on a device. And
if Apple markets itself as a premium brand, then the
Apple TV (and Macs) should adopt Blu-ray as well. For consumers, it would mean one less box they’d have to buy and plug in to their TVs.

Why Apple TV Doesn’t Already Have It
Steve Jobs famously views Blu-ray as a "bag of hurt" because
its steep licensing
costs would drive up the prices on his products. And, oh yeah — Blu-ray discs would compete with Apple’s iTunes Store, providing one less reason for people to buy movies from Apple online. And we know how much Apple hates opening doors to competition. We still want it.
Perhaps this will be financially feasible when Apple TV’s components
get cheaper.

3. DVR

Dvr

We agree with Munster all the way: A DVR device that syncs with Apple products would be brilliant.

Why Apple TV Doesn’t Already Have It

Again, recorded TV shows would take away business from the iTunes Store. Who would want to buy TV episodes if they could just record them with their Apple TV?

Also, Apple would be up against a whole new army of competitors — a war Apple’s "hobby" device isn’t ready to handle. But coupled with the aforementioned features, the Apple TV would be an extremely strong competitor.

4. A Mini Laser Show

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Sounds pretty stupid, we know — but that would be freaking awesome, right? Think the iTunes music visualizer beamed onto your living room wall! If Apple taps into the stoner market, the Apple TV will be a hobby no longer. (More like an addiction.)

That’s a pretty short list, so why don’t you complete it? Submit your
ideas and vote on your favorites in the Reddit widget below.

What do you want in an Apple TV, Gadget Lab readers? Submit your wishes and vote on others’. Who knows — maybe Apple will take a hint?

Show suggestions that are: hot | new | top-rated or submit your own prediction

 

Submit a Prediction

While you can submit as many predictions as you want, you can only submit one every 30 minutes. No HTML allowed.

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Updated 7:30 a.m. PDT to clarify our definition of “seamless streaming.”

Photos: pitzper/Flickr, stevegarfield/Flickr