Google Promises Fix to Nexus One 3G Problems

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Google Nexus One customers could finally have a fix to at least one of their problems. Google says it will soon release a patch that will improve the spotty 3G coverage that has left many Nexus One customers frustrated.

“Our engineers have uncovered specific cases for which a software fix should improve connectivity to 3G for some users,” a Google employee commented on the company’s Nexus One forum.”We are testing this fix now and initial results are positive.”

Google hopes to offer the fix as a software update by wireless download to Nexus One users in “the next week or so.”

Nexus One is the first smartphone to be sold by the search company itself, rather than a manufacturing or carrier partner. The HTC-designed device runs the Android 2.1 operating system and is available for $180 with a two-year contract on T-Mobile. An unsubsidized version of the phone costs $530.

Though the Nexus One gained approval for its fast processor, vivid display and slim design, the device has also been plagued by consumer complaints. Unreliable 3G connectivity and Google’s poor customer service have been the biggest peeves. Customers have complained that the Nexus One does not latch on to 3G network and keeps switching to the slower EDGE network.

Google isn’t promising that all Nexus phones will be fixed with its update. “It may be, however, that users are experiencing problems as a result of being on the edge or outside of 3G coverage, which a product fix cannot address,” says the Google employee.

Still, at least for some, the 3G patch should put an end to those “Can you hear me now?” conversations.

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Photo: Nexus One/ (Jon Snyder/Wired.com)


IDC: Symbian should keep dominating the market, Android to take second

We have absolutely no idea what kind of voodoo, pseudoscience, and black magic goes into making an analyst-grade industry forecast, but considering that our local weather dude can barely tell us whether it’ll be raining in a few hours — much less a year or two from now — you’ve got to take these sorts of things with a healthy dose of skepticism. That said, we’re finding it pretty notable here that IDC’s latest worldwide smartphone shipment forecast through 2013 has Symbian continuing to dominate the field of ever-stronger competitors thanks “primarily to the strength of Nokia in markets outside of the United States,” while Android will surge past Windows Mobile, BlackBerry, and iPhone to become number two in the world on shipments of some 68 million devices. Falling back a bit in IDC’s Utopian vision are generic Linux devices along with webOS, which — while “growing steadily” — will be held back by a wee number of carrier partnerships. Everything that IDC’s saying seems plausible enough, and we’ve got every reason to believe that Android’s going to continue to heat up — particularly with four of the top five mobile players (Nokia notably excluded) devoting significant portions of their smartphone lineups to the platform over the coming months. As for Symbian, it’s an absolute juggernaut by any measure, so we can see it staying king for a while even in a complete vacuum of serious innovation — it’ll just be interesting whether to see Nokia and the Foundation can keep these hungry upstarts firmly in their rear-view mirror for much of the decade.

IDC: Symbian should keep dominating the market, Android to take second originally appeared on Engadget on Tue, 26 Jan 2010 06:20:00 EST. Please see our terms for use of feeds.

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HTC Supersonic for Sprint possibly spotted in the very, very ugly wild

We’ve seen our fair share of unattractive leak photos in our day — Mr. Blurrycam is an extraordinarily busy, well-traveled individual, after all — but this might very well take the cake. What we see here is allegedly the first live shot of HTC’s killer Supersonic for Sprint, a phone that we’ve heard would feature HD2-like specs in an HD2-like shell: 4.3-inch display, fast processor, and an unbelievably thin body, to be specific. Where the Supersonic allegedly goes off the beaten path, though, is with the inclusion of Android 2.1 with Sense and WiMAX, perfect for Sprint’s budding 4G network. The site that’s leaked the photo also says we can expect an FM radio and a 1GHz clock on that Snapdragon plus a kickstand, something we’d heard before. It’s still not much to go on, but the fact that we’re this close to falling in love with a phone that we can barely make out through thick artifacting, censoring, and a dirty camera lens really says something, doesn’t it? Stay tuned — we’re hopeful the leaks are going to start flowing fast and furious on this one.

[Thanks, Jackson R.]

Update: They’ve posted closeups of the original shot without the masking — still not mega high-quality, but getting better. We’re not convinced it’s real, but we’re certainly not convinced it’s fake, either.

Update 2: Our trusted tipster (the one that tipped us off to the Supersonic’s existence in the first place) tell us that this is, in fact, the real deal. We’ll take two, please.

Update 3: And finally it appears in the clear — image updated above.

Continue reading HTC Supersonic for Sprint possibly spotted in the very, very ugly wild

HTC Supersonic for Sprint possibly spotted in the very, very ugly wild originally appeared on Engadget on Mon, 25 Jan 2010 19:20:00 EST. Please see our terms for use of feeds.

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Google: Nexus One 3G issues result of poor coverage, bugs; patch possibly within a week

Looks like Google’s investigation into the crappy 3G claims on the Nexus One are winding down, and it’s a one-two combo of good news and bad news. First, the bad: preliminary findings suggest that poor 3G coverage factors into it, at least in part — a believable story considering that T-Mobile has the smallest 3G footprint of the four US nationals. Now, the good: there’s a software component to the problem, too, and the company says that it’s already testing a fix. So far, testing is looking good — so good, in fact, that an over-the-air update could be available “in the next week or so.” It sucks that this partly boils down to crappy coverage, but we’ll have to see where things stand after the patch gets rolled out — and hopefully this’ll serve as a high-profile reminder to T-Mobile that it needs to step on the gas (and to Google that it might want to expand its horizons).

[Thanks, Wesley]

Google: Nexus One 3G issues result of poor coverage, bugs; patch possibly within a week originally appeared on Engadget on Mon, 25 Jan 2010 18:01:00 EST. Please see our terms for use of feeds.

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Acer to launch e-reader, app store, and Chrome OS netbook this year; wants to ‘change the Microsoft-Intel environment’

Man, Acer’s on the warpath. The world’s second-largest PC manufacturer seems hell-bent on radically changing the status quo, telling Bloomberg today that it’s “aggressively pursuing” Chrome OS “so there’s a change to the Microsoft-Intel environment,” with plans to be among the first to ship in Q3. That’s somewhat ahead of Google’s own schedule for reaching v1.0, so yeah, it’s definitely aggressive — and it also sounds like a strong hint towards an ARM-based Chrome OS machine in our future, but Acer wouldn’t confirm anything. Still, those are basically fightin’ words, especially since Acer’s framing the future as a choice between “either” Windows or “Google’s defined OS space.” Acer also promised to fully detail a 6-inch monochrome e-reader by June with an initial focus on European markets, and we’re also informed of a forthcoming free / cheap application store that will be compatible with Android, Windows Mobile, and, obviously, Chrome OS. And lest you thought Acer was ignoring the Apple tablet madness that permeates our world, we’re told that an Acer tablet is in the works, accompanied by the candid admission that the Taiwanese giant is waiting to see what Apple has in store before finalizing its own plans. Yep — things are getting a little nuts.

Acer to launch e-reader, app store, and Chrome OS netbook this year; wants to ‘change the Microsoft-Intel environment’ originally appeared on Engadget on Mon, 25 Jan 2010 15:27:00 EST. Please see our terms for use of feeds.

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DoubleTwist partnering with T-Mobile for Android music management

As the late, great Rodney Dangerfield would attest, DoubleTwist has been jonesing for some respect for quite some time. For those unaware, said software essentially acts as an iTunes for everything else, giving users of all those non-Apple devices a somewhat familiar interface and portal to sync media, playlists, etc (video demonstration is after the break). Up until now, Android users have been forced to figure out content management on their own, and while geeks have obviously had no issue, those expecting iTunes to take the wheel have found themselves in an uncomfortable position. Reportedly, T-Mobile USA has decided to partner with the company and pre-load the software onto a number of new Android devices — not just the Fender myTouch 3G. The only real pitfall here is that Amazon’s MP3 Store integration is missing, but we should learn more as T-Mob goes official with the details later today. Is this the big break DoubleTwist has been waiting for? Time shall tell.

Continue reading DoubleTwist partnering with T-Mobile for Android music management

DoubleTwist partnering with T-Mobile for Android music management originally appeared on Engadget on Mon, 25 Jan 2010 08:31:00 EST. Please see our terms for use of feeds.

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Is this the Motorola MOTOSPLIT?

Okay, we’re not anywhere close to 100 percent on this, but we just got a blurry screenshot of something we’re told is the Motorola MOTOSPLIT, a Snapdragon-powered Android set in the vein of the Droid with a totally wild split-horizontal sliding QWERTY keyboard. Yeah, we want one — it reminds us of the beloved Nokia 6820, although it’s much thinner. We’re told this thing is coming to AT&T in Q3, which makes sense; we’ve only pinned down three of Ma Bell’s five planned Android devices, and this would be a nice higher-end compliment to the Backflip. We’ll keep an eye out — and you let us know if you hear anything good, okay?

Update: Yes, we know it’s a render, sheesh. We have a bit of a history with Motorola and renders, you know.

Is this the Motorola MOTOSPLIT? originally appeared on Engadget on Mon, 25 Jan 2010 00:48:00 EST. Please see our terms for use of feeds.

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Google’s Nexus One censors your voice-to-text input, we #### you not

It’d be kinda funny if someone was live-bleeping your profanity, right? Sure, but five minutes later you’d sober up to regret and lingering annoyance. Turns out the Nexus One does it for real, courtesy of Google’s speech-to-text engine — it replaces notorious curses like the F and S words with a ‘####,’ which is a more dramatic take on the Zune HD‘s now-obsolete Twitter censorship. As silly as this sounds, Google has come up with a good reason:

We filter potentially offensive or inappropriate results because we want to avoid situations whereby we might misrecognize a spoken query and return profanity when, in fact, the user said something completely innocent.

Kudos for caring, but it wouldn’t hurt to have an on / off option either — after all, it’s not like we’re asking for pinch-to-zoom here, and we’ll promise to use a swear jar.

Google’s Nexus One censors your voice-to-text input, we #### you not originally appeared on Engadget on Sun, 24 Jan 2010 16:49:00 EST. Please see our terms for use of feeds.

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Motorola MOTOROI almost certainly bound for T-Mobile (thanks, FCC!)

We needed to independently connect and verify a few dots before sounding the alarm here, but sure enough, it looks like Cell Phone Signal has unearthed the best smoking gun yet suggesting Motorola’s MOTOROI — the phone formerly known as the Sholes Tablet — is destined for T-Mobile USA. The evidence comes in the form of an FCC filing, a Motorola device with ID IHDP56KC6, that’s certified for quadband EDGE plus T-Mobile-friendly 1700 / 2100MHz HSPA humming at a peak of 10.2Mbps down and 5.6Mbps up (not too shabby) with Bluetooth, WiFi, GPS, and magnetic compass. By and large, Moto managed to paint over revealing portions of spectrum analyzer screen shots that contained the product’s codename, but there are a couple they forgot to touch — and sure enough, the part they didn’t want you to see reads in part “SHOLES.”

So why are we so sure this is the keyboardless MOTOROI as opposed to an AWS-compliant form of the Droid / Milestone, which shared the Sholes name internally? The answer lies in the SAR report, which didn’t test the phone’s radiated power in both “slider up” and “slider down” configurations like we saw in the Droid’s documentation — there’s just one set of figures here. That, of course, means no slider, which in turn means no QWERTY, which ultimately means MOTOROI. Now if you’ll excuse us, we need to close fourteen sets of FCC filings, restart our computer, and grab a quick drink — but in the meantime, T-Mobile folks, take comfort in knowing that your Moto rollercoaster doesn’t start and end with the CLIQ. Don’t suppose this would be a March release, would it?

Motorola MOTOROI almost certainly bound for T-Mobile (thanks, FCC!) originally appeared on Engadget on Sun, 24 Jan 2010 11:01:00 EST. Please see our terms for use of feeds.

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Sungworld’s Android MID fights the future

We don’t think we’re over-reaching when we say that this device, Sungworld’s just-unveiled 7-inch, Android touchscreen MID looks a bit… well, Apple-ish, and we hear that the UI (which we haven’t yet seen in action) will take cues from the company as well. Regardless, this thickish-looking puppy will boast an ARM926 CPU, 128MB of memory, 2GB of storage, and two USB ports. It’s also supposedly going to be available in pink, blue, green, purple and black, and though we don’t know pricing yet, we assume that if that tablet we’ve heard so much about in recent weeks fails to materialize next Wednesday, well… okay, this won’t be a great stand-in. Sorry.

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Sungworld’s Android MID fights the future originally appeared on Engadget on Sun, 24 Jan 2010 00:47:00 EST. Please see our terms for use of feeds.

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