RIM Recalls PlayBooks Thanks to Software Glitch

Poor RIM can't catch a break. Now the PlayBook is being recalled due to OS problems

Oh, RIM, can nothing go right for you? Now, on the back of a lackluster launch, the already crippled PlayBook is having yet more problems. RIM is recalling around 1,000 faulty BlackBerry PlayBook tablets.

Sure, 1,000 may not sound like much, but if I was being mean I might suggest that I’m surprised that RIM has shifted that many. The affected units (check your serial number at Engadget) suffer from a dodgy OS build that prevents them from loading software on boot. Here’s the official line from RIM, as related by the CrackBerry blog:

RIM determined that approximately one thousand BlackBerry PlayBook tablets (16 GB) were shipped with an OS build that may result in the devices being unable to properly load software upon initial set-up.

The majority of the affected devices are still in the distribution channel and haven’t reached customers. RIM is working to replace the affected devices.

In the small number of cases where a customer received a PlayBook that is unable to properly load software upon initial set-up, they can contact RIM for assistance.

It appears that there’s not much to worry about, as most of the problem PlayBooks are still unsold (that’s one advantage of being unpopular, we guess), and RIM has certainly acted smartly and swiftly. However, along with the other launch problems of RIM’s piece of beta hardware, it adds up to yet another headache for the company.

And one last thing: Why on Earth were RIM’s engineers dickering with OS builds when they should be finishing up the email, messaging and contacts apps already?

Official Statement from Research In Motion regarding recall of approximately one thousand BlackBerry PlayBook units [CrackBerry]

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BlackBerry PlayBook coming to the UK on June 16th, 16GB model costs £400

Brits eager for a taste of the first 7-inch BlackBerry device have just under a month of anticipation left to go. UK retailers have today revealed the date and prices at which they’ll be selling RIM’s PlayBook: depending on how much integrated storage you want, you’ll have to pay up £400 (16GB), £480 (32GB), or £560 (64GB) for your slate, starting from June 16th. Aside from the gigabytes, you’ll be getting the gigahertz too, with a dual-core 1,000MHz TI OMAP4430 processor keeping the PlayBook’s insides warm and its outsides responsive. Availability will be widespread, with Carphone Warehouse, Phones 4u, Insight, and Best Buy UK having already announced they’ll be stocking the tablet. You can even hit up the source links now and lay down some cash to secure your pre-order.

Continue reading BlackBerry PlayBook coming to the UK on June 16th, 16GB model costs £400

BlackBerry PlayBook coming to the UK on June 16th, 16GB model costs £400 originally appeared on Engadget on Tue, 17 May 2011 05:43:00 EDT. Please see our terms for use of feeds.

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Slacker intros Premium Radio subscription service, makes Radio Plus look like Basic Radio

Internet radio provider Slacker is bulldozing the thin line dividing itself from subscription-based music services today, with the launch of Premium Radio. The new pricing tier joins the existing gratis Basic Radio and ad-free Radio Plus plans, adding an all-you-can-eat music model akin to services like Rhapsody and Rdio. Subscribers who shell out $9.99 a month receive all of the features of the $3.99 Radio Plus users, plus unlimited access to eight million songs, letting them listen to what they want, when the want, and generally play god with the site’s existing radio services. Premium Radio also gives you on- and offline access to music on a number of mobile devices, including the iPad, iPhone, iPod touch, Android, and BlackBerry handsets — not to mention unlimited bragging rights to all of your broke friends who are still rocking the Basic Radio plan. Don’t feel too bad for ’em, though — at least they didn’t get suckered into slotRadio.

Continue reading Slacker intros Premium Radio subscription service, makes Radio Plus look like Basic Radio

Slacker intros Premium Radio subscription service, makes Radio Plus look like Basic Radio originally appeared on Engadget on Tue, 17 May 2011 03:01:00 EDT. Please see our terms for use of feeds.

Permalink   |  sourceSlacker  | Email this | Comments

Slacker intros Radio Plus subscription service, makes Premium Radio look like Basic Radio

Internet radio provider Slacker is bulldozing the thin line dividing itself from subscription-based music services today, with the launch of Radio Plus. The new pricing tier joins the existing gratis Basic Radio and ad-free Premium Radio plans, adding an all-you-can-eat music model akin to services like Rhapsody and Rdio. Subscribers who shell out $9.99 a month receive all of the features of the $4.99 Premium Radio users, plus unlimited access to eight million songs, letting them listen to what they want, when the want, and generally play god with the site’s existing radio services. Radio Plus also gives you on- and offline access to music on a number of mobile devices, including the iPad, iPhone, iPod touch, Android, and BlackBerry handsets — not to mention unlimited bragging rights to all of your broke friends who are still rocking the Basic Radio plan. Don’t feel too bad for ’em, though — at least they didn’t get suckered into slotRadio.

Continue reading Slacker intros Radio Plus subscription service, makes Premium Radio look like Basic Radio

Slacker intros Radio Plus subscription service, makes Premium Radio look like Basic Radio originally appeared on Engadget on Tue, 17 May 2011 00:01:00 EDT. Please see our terms for use of feeds.

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RIM recalls at least 900 faulty BlackBerry PlayBooks, here are the serial numbers

We found the BlackBerry PlayBook to be a pretty solid piece of hardware, but it seems there was a problem batch — an inside source tells us that nearly 1,000 faulty tablets were shipped to Staples, and now they’re being recalled. We’re hoping that Staples (and any other affected retailers) will reach out to customers and inform them of the problem right away, but just in case that doesn’t happen, we’ve compiled a searchable spreadsheet of all 935 alleged serial numbers for you to check against your own. Find it right after the break.

Continue reading RIM recalls at least 900 faulty BlackBerry PlayBooks, here are the serial numbers

RIM recalls at least 900 faulty BlackBerry PlayBooks, here are the serial numbers originally appeared on Engadget on Sat, 14 May 2011 21:10:00 EDT. Please see our terms for use of feeds.

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RIM recalls 900 faulty BlackBerry PlayBooks, here are the serial numbers (update)

We found the BlackBerry PlayBook to be a pretty solid piece of hardware, but it seems there was a problem batch — an inside source tells us that nearly 1,000 faulty tablets were shipped to Staples, and now they’re being recalled. We’re hoping that Staples (and any other affected retailers) will reach out to customers and inform them of the problem right away, but just in case that doesn’t happen, we’ve compiled a searchable spreadsheet of all 935 alleged serial numbers for you to check against your own. Find it right after the break.

Update: RIM tells Crackberry that the faulty batch of the 16GB tablets was indeed limited to the approximately 1,000 units described here, and that they had a faulty build of the OS “that may result in the devices being unable to properly load software upon initial set-up.” Furthermore, the company says that only a few went out to customers and that most are still in distribution, so with any luck you’ll never have to deal with this problem to begin with.

Continue reading RIM recalls 900 faulty BlackBerry PlayBooks, here are the serial numbers (update)

RIM recalls 900 faulty BlackBerry PlayBooks, here are the serial numbers (update) originally appeared on Engadget on Sat, 14 May 2011 21:10:00 EDT. Please see our terms for use of feeds.

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RIM demos Android apps on a PlayBook

One of the features that makes choosing to pick up a BlackBerry PlayBook a little safer is the compatibility with Android apps. You can run RIM‘s official apps and those of third-parties developed specifically for the platform and OS, but there’s the thousands of Android apps to fall back on too. The only problem is […]

Engadget Podcast 238 – 05.06.2011

We’ll tell you what: if you even blink these days, you’re gonna miss a special guest on the Engadget Podcast. This week we’ve got Joystiq‘s Chris Grant in the house to shoot the shizzle on Sony’s network hurt and the Wii 3D IMAX rumors bubbling up all around us. And we lure Richard Lawler to step out on his old lady, the Engadget HD Podcast, for a romp on the possibly slightly wilder side of the tracks. Let’s do it: let’s talk tech.

Host: Tim Stevens
Guests: Chris Grant, Brian Heater, Richard Lawler
Producer: Trent Wolbe
Music: You Shook Me All Night Long

02:15 – Apple iMac hands-on, with dual 30-inch displays! (video)
03:00 – Apple iMac refresh official: Thunderbolt and next gen quad-core processors
03:45 – AT&T officially announces HP Veer 4G, available May 15th for $100 (update)
04:55 – Star Wars Blu-ray set ships Sept. 12th/16th (world/NA), has 40 hours of special features
06:35 – Dish Network, EchoStar will pay TiVo $500 million to settle DVR lawsuit
07:55 – Latest Windows 8 leaks reveal cloud-based settings, more app store evidence
09:35 – Droid Charge review
11:16 – Verizon document suggests LG Revolution will have Netflix pre-installed
13:47 – Sony promises ‘phased restoration’ of PlayStation Network and Qriocity starting this week
20:22 – Sony woes continue as SOE confirms data breach (update: 24.6 million accounts affected)
31:03 – Sony responds to Congress: all 77 million PSN accounts compromised, finger pointed at Anonymous
33:52 – BlackBerry Bold 9900 hands-on (update: video)
34:30 – BlackBerry Bold 9900 and 9930 (Bold Touch) official
34:45 – BlackBerry Bold Touch makes brief appearance on RIM’s website
35:05 – Android apps on PlayBook eyes-on (video)
35:48 – RIM announces BlackBerry 7 OS with better browser and BlackBerry Balance, but no legacy support
38:10 – Nintendo drops Wii price to $150 from May 15th, throws in a free Wii Wheel and copy of Mario Kart
48:05 – Nielsen estimates show first drop in TV ownership in 20 years, Mayans nod approvingly
50:40 – We won some Webby Awards, and now you can win a BlackBerry PlayBook!
51:44 – Listener questions

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Engadget Podcast 238 – 05.06.2011 originally appeared on Engadget on Fri, 06 May 2011 12:43:00 EDT. Please see our terms for use of feeds.

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IDC: smartphone market grows 80 percent year-on-year, Samsung shipments rise 350 percent

Smartphones are getting kind of popular nowadays, in case you hadn’t noticed. The latest figures from IDC show a 79.7 percent expansion of the global smartphone market between this time last year and today, which has resulted in 99.6 million such devices being shipped in Q1 of 2011. That growth has mostly been driven by Samsung, which has more than quadrupled its output to 10.8 million shipments in the quarter, and HTC, whose growth has been almost as impressive. The other big gainer is Apple, with 10 million more iPhones shipped, but the truth is that all the top five vendors are showing double-digit growth. In spite of Nokia losing a big chunk of market share and RIM being demoted from second to third in the ranking, both of those old guard manufacturers improved on their quarterly totals. IDC puts this strength in demand down to the relatively unsaturated smartphone marketplace, and believes there’s “ample room for several suppliers to comfortably co-exist,” before ominously adding, “at least for the short term.” And after the short term, our break-dancing robot overlords take over.

Update: IDC has also released data for Western Europe that shows Nokia has lost the top spot both in terms of smartphones, to Apple, and in terms of overall mobile phone shipments, to Samsung.

Continue reading IDC: smartphone market grows 80 percent year-on-year, Samsung shipments rise 350 percent

IDC: smartphone market grows 80 percent year-on-year, Samsung shipments rise 350 percent originally appeared on Engadget on Fri, 06 May 2011 04:27:00 EDT. Please see our terms for use of feeds.

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TAT-astic native PlayBook development discussed and demoed on video

Yesterday at BlackBerry World 2011 we were fortunate to sit down and chat with Chris Smith, Senior Director of the BlackBerry Developer Platform, along with Rasmus and Karl from The Astonishing Tribe. One of RIM’s recent acquisitions, TAT is known for some rather, well… astonishing user interface designs, and for infusing a bit of magic into some of the PlayBook’s apps, such as the bundled picture viewer and calculator. We were shown a number of demos, including the downloadable Scrapbook app, a rather nifty contact list, and a location-aware news reader. Over the years, TAT has built an engine and framework that make it easy for developers to create powerful and attractive UIs, and some of this will be making its way into the PlayBook’s native software development kit sometime this summer. Along with support for Open GL ES 2.0, SQLite, cURL, and POSIX (amongst others), this NDK will provide API’s to control the audio system, the cameras, and the sensors — possibly even code to enable stereoscopic 3D output over HDMI, as demonstrated before. We know that’s a lot of exciting stuff to sink your teeth into, so be sure to get a taste of it by watching our video.

TAT-astic native PlayBook development discussed and demoed on video originally appeared on Engadget on Thu, 05 May 2011 08:42:00 EDT. Please see our terms for use of feeds.

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