O2 UK spurns BlackBerry PlayBook, cites issues with ‘end to end customer experience’

Today is the PlayBook’s official launch day in the UK, but one of the island kingdom’s biggest mobile players won’t be taking part. O2 has apparently been reaching out to subscribers who’ve expressed an interest in acquiring RIM’s 7-inch tablet on the network with word that the company “will not be selling the device.” The communiqué to those users states that “unfortunately there are some issues with the end to end customer experience,” though O2 continues to work with RIM on future PlayBook products and releases and doesn’t rule out carrying this particular slate in the future. We reached out for an official statement and the company confirmed that it has no plans to sell the PlayBook at this time. Maybe once it gets a native email client, eh?

[Thanks, Stephan]

O2 UK spurns BlackBerry PlayBook, cites issues with ‘end to end customer experience’ originally appeared on Engadget on Thu, 16 Jun 2011 06:01:00 EDT. Please see our terms for use of feeds.

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Xperia Play finally lands at O2 UK, available in black or white

It took a while, but that O2-exclusive (for the UK) white Xperia Play is finally with us. Earlier this month, the UK carrier had promised to deliver the Play in June, but evidently things have gone better than expected, as we now see “in stock” signage next to both the black and white models of Sony Ericsson’s gaming phone. Pricing is identical for both color variants, starting at “free” when attached to expensive (£34 per month) two-year contracts and peaking at £430 ($702) on pre-pay deals. O2 also throws in a matching multimedia dock plus three bonus games to sweeten the deal. We’re guessing that Android 2.3.3 update that Sony Ericsson just rolled out for the Xperia Play might finally have allayed O2’s software concerns, which has allowed it to now start selling the device in earnest.

Xperia Play finally lands at O2 UK, available in black or white originally appeared on Engadget on Fri, 27 May 2011 06:04:00 EDT. Please see our terms for use of feeds.

Permalink dialtosave.co.uk  |  sourceO2 (White), (Black)  | Email this | Comments

O2 scraps mobile tethering surcharges, cheers up a whole United Kingdom

This is weird. UK carrier O2 has decided to do exactly what we’ve been asking mobile operators to do for donkeys’ years — it’s going to allow users to chew through their data allowance in whatever fashion they like, without imposing artificial surcharges for tethering secondary devices to your phone. Up till now, you’d have had to swallow a salty £7.65 ($12.24) charge each month to get your tether on with O2, but for whatever reason, that has now been scrapped for subscribers on pay-monthly deals. Hit up the source link for a detailed list of O2’s new contract options — they don’t include any unlimited 3G data plans, unfortunately, but we’ll take what we can get for now.

[Thanks, Neerav]

O2 scraps mobile tethering surcharges, cheers up a whole United Kingdom originally appeared on Engadget on Tue, 29 Mar 2011 09:42:00 EDT. Please see our terms for use of feeds.

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Xperia Play delayed by O2 UK due to software bugs, what are the other carriers doing?

Oh, woe is us. Or, to be more precise, woe is us if we wanted the Xperia Play on the UK’s O2 network on the day of its release, April 1st. The British carrier has been candid in admitting it found software bugs on the Play and is holding back release of the gamer-friendly device until those have been ironed out. We appreciate its effort in “testing the phone non-stop for weeks” and its reluctance to grab a quick buck by releasing imperfectly baked goods, but a major question remains — if this isn’t an O2-specific software problem, and we’ve heard no peep of O2 customizing the Android 2.3 build on the Play, why are no other carriers signaling a similar delay? Vodafone is still aiming to deliver UK pre-orders by April 5th and there seems to be no indication of flawed software from others. Only thing we can think of, given that O2 has the white Xperia Play exclusive, is that the white phone curse has struck again.

[Thanks, Ed]

Update: Here’s what Sony Ericsson has to say on the matter:

“Sony Ericsson Xperia[TM] PLAY will be launching on 1st April across all UK mobile operator partners except for O2, who have decided to prolong the testing period in order to ensure that the software meets the requirements of its procedures. Sony Ericsson will be workingwith O2 over the next couple of weeks to expedite the process and ensure that O2 customers can soon join consumers across the UK in being able to enjoy the world’s first PlayStation certified smartphone.”

Xperia Play delayed by O2 UK due to software bugs, what are the other carriers doing? originally appeared on Engadget on Fri, 25 Mar 2011 11:11:00 EDT. Please see our terms for use of feeds.

Permalink   |  sourceO2 Blog  | Email this | Comments

O2 Germany says HP Veer is coming in May

The tweet above just about says it all for this one — well, in German, anyway. According to O2 Germany, the HP Veer will be launching on the carrier sometime in May, which presumably means it will also be available elsewhere in Europe around the same time, and likely in the US as well — we’ve previously only heard “this spring” for a launch date. Unfortunately, there’s still no word on any US carriers for the Pixi successor, though surely someone will be able to pick it up. It is rather light, after all.

[Thanks, Mario]

O2 Germany says HP Veer is coming in May originally appeared on Engadget on Wed, 16 Mar 2011 15:37:00 EDT. Please see our terms for use of feeds.

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webOS 2.1 for the Pre Plus now available to download for O2 Germany users

In spite of HP’s strong assurances to the contrary, the Palm Pre Plus is actually going to give users the option to ride into webOS 2.x territory. As we speculated yesterday, O2 Germany Pre Plus owners can now download a new firmware package for their slider handsets, which will work its magic and update them to version 2.1 of HP’s magnificent software. The company has been actively discouraging users and programmers from pairing the older hardware with the latest software, so we can’t promise it’ll be a bump-free ride for all upgraders, but having the option is all people have been asking for and now it’s there — and by “there” we mean the source link below.

[Thanks to everyone who sent this in]

webOS 2.1 for the Pre Plus now available to download for O2 Germany users originally appeared on Engadget on Tue, 22 Feb 2011 06:03:00 EDT. Please see our terms for use of feeds.

Permalink Pre Central forums  |  sourcePalm (download)  | Email this | Comments

Sony Ericsson breaks out white Xperia Play, makes it an O2 exclusive in the UK

We’ll confess, we did see Sony Ericsson execs flashing white Xperia Play handsets during the company’s MWC 2011 press event, but curiously enough none of those made their way to the demo areas. Now we’ve finally got ourselves some fully fleshed out press shots, along with the news that O2 will be the sole carrier for this alabaster gaming smartphone in the UK. Other markets have yet to announce availability of the white Xperia Play, but you’ll know more just as soon as we do. Skip past the break to see how the front end looks.

[Thanks to everyone who sent this in]

Continue reading Sony Ericsson breaks out white Xperia Play, makes it an O2 exclusive in the UK

Sony Ericsson breaks out white Xperia Play, makes it an O2 exclusive in the UK originally appeared on Engadget on Fri, 18 Feb 2011 10:34:00 EDT. Please see our terms for use of feeds.

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O2 UK says it’s getting the Sony Ericsson Xperia Play (update: Vodafone, too)

Now that the Xperia Play is finally official ahead of a full unveiling at MWC next week, carriers are ready to hop on the bandwagon — or at least one is: O2 in the UK. Other than a brief tweet, no other details are given at this point, though the quick support of a major European carrier has to be good news for Sony Ericsson considering that device subsidies are no longer a sure thing… and without question, the Play represents something of a Hail Mary for one of the most badly bruised and beaten titans of the wireless industry. Pricing on contract is, of course, a huge open question — as is North American support — but hopefully all will be revealed on the 13th.

[Thanks, Ed]

Update: Pocket-lint says it can “exclusively confirm” that Vodafone will be getting the phone as well, suggesting that Sony Ericsson may not be pursuing exclusivity periods here — at least, not in the UK.

O2 UK says it’s getting the Sony Ericsson Xperia Play (update: Vodafone, too) originally appeared on Engadget on Mon, 07 Feb 2011 10:55:00 EDT. Please see our terms for use of feeds.

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O2 UK says it’s getting the Sony Ericsson Xperia Play (update: other UK carriers, April launch)

Now that the Xperia Play is finally official ahead of a full unveiling at MWC next week, carriers are ready to hop on the bandwagon — or at least one is: O2 in the UK. Other than a brief tweet, no other details are given at this point, though the quick support of a major European carrier has to be good news for Sony Ericsson considering that device subsidies are no longer a sure thing… and without question, the Play represents something of a Hail Mary for one of the most badly bruised and beaten titans of the wireless industry. Pricing on contract is, of course, a huge open question — as is North American support — but hopefully all will be revealed on the 13th.

[Thanks, Ed]

Update: Pocket-lint says it can “exclusively confirm” that Vodafone will be getting the phone as well, suggesting that Sony Ericsson may not be pursuing exclusivity periods here — at least, not in the UK.

Update 2: Pocket-lint is additionally reporting that Orange and T-Mobile UK (collectively known as Everything Everywhere) are signed up to get it in April, which would put it around the same time as the Xperia Arc. Still no word on what this might mean for North American launches.

O2 UK says it’s getting the Sony Ericsson Xperia Play (update: other UK carriers, April launch) originally appeared on Engadget on Mon, 07 Feb 2011 10:55:00 EDT. Please see our terms for use of feeds.

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O2 plans free and open WiFi network across the UK, Sky picks up The Cloud

Only a handful of Muni-Fi projects ended in anything greater than eternal tears here in the States, but hopefully O2’s up for the challenge across the pond. The UK carrier just announced its intentions to “refine the WiFi landscape” in its home nation by launching O2 WiFi, with a raft of “premium hotspots” to be rolled out and managed by key venue owners. As of now, it’s hard to pinpoint who exactly will begin hosting O2’s routers, but the key part is this: they’ll be open for all customers to access for free, no matter which mobile or broadband provider they are with. Making no bones about who it’s coming after, the operator has affirmed its intentions to “at least double the number of premium hotspots currently offered by BT Openzone and The Cloud combined by 2013,” with the rollout to begin as early as today and continue for as long as it takes. ‘Course, doubling up The Cloud may take a little more work given that Sky just picked it up for an undisclosed sum, but hey, we’re sure every Briton in existence would just love to see these two duke it out for WiFi supremacy.

Continue reading O2 plans free and open WiFi network across the UK, Sky picks up The Cloud

O2 plans free and open WiFi network across the UK, Sky picks up The Cloud originally appeared on Engadget on Thu, 27 Jan 2011 13:57:00 EDT. Please see our terms for use of feeds.

Permalink   |  sourceThe Wall Street Journal (1), (2), BBC, O2 UK  | Email this | Comments