Palm complains about Apple to USB governing body, while Pre / iTunes sync “fix” is explained

You should be refilling that popcorn bucket right about now. While we thought the next round of the Pre / iTunes syncing fiasco would probably be something simple like Apple releasing another quick patch, Palm has stepped it up a notch by complaining to the USB Implementers Forum over what it sees is “improper use of the Vendor ID number” by the gang at Cupertino. What the company means is that when an ID is applied for, a form is signed that states:

“Unauthorized use of assigned or unassigned USB Vendor ID Numbers and associated Product ID Numbers are strictly prohibited.”

The implication here is that Palm believes Apple is violating this stature by disallowing certain Vendor IDs — namely, Palm’s — from using iTunes. So how’d Palm manage to “fix” that syncing hole Apple managed to fill? From the looks of it, by misrepresenting its own Vendor ID, so that the Pre now shows up as a iPod / mass storage device made by Apple (ID 0x05ac) as opposed to one by Palm (ID 0x083) — hence the complaint. Of course, lying about your own ID would seem to break with the aforementioned rule, too, so what we’re left here is some muddled grey area and Palm apparently being okay with fudging some data to correct what it sees is an injustice. If anyone’s curious, DVD Jon points out that the root USB Node is still identified as “Pre,” so we very likely could see another round of these shenanigans in the not-too-distant future.

Finally, now’s as good of a time as any to take a look at some of the peripheral casualties from this war of attrition. In an essay on his personal site that’s been circulating the interwebs, Marc Deslauriers outlines the pangs he and the Linux community have felt over the years trying to use iPods on the open source platform, surmising that Apple is intentionally and repeatedly seeking ways to block non-iTunes programs from syncing in any way with its devices. This story is far from over, and as ugly as it looks now, it’s probably only gonna get worse.

[Via Digg and Pre Central]

Read – Marc Deslauriers, “Goodbye Apple”
Read – Palm’s lodges complaint with USB IF
Read – USB Vendor ID application
Read – Palm Pre USB hack confirmed

Filed under: ,

Palm complains about Apple to USB governing body, while Pre / iTunes sync “fix” is explained originally appeared on Engadget on Fri, 24 Jul 2009 17:41:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments

Bell has six-month exclusivity on the Pre?

It’s been gathered, extrapolated, or otherwise assumed pretty much from day one that Sprint’s period of exclusivity on the Pre was roughly six months (we say “roughly” because Dan Hesse himself has explicitly said it’s not six), and it looks like things are working just about the same up north. In the case of Bell, MobileSyrup is reporting that they’re being guaranteed rights to the Pre for precisely six months, actually, which means archrival Telus is probably rearing to start its kitchen timer (you know, that one your mom has that’s shaped like an egg) for the countdown the moment it launches. The more interesting question, though, might be whether Rogers (and, by technological proxy, AT&T) end up with a webOS-based device of their own before that second round of Pre launches goes down.

Filed under: ,

Bell has six-month exclusivity on the Pre? originally appeared on Engadget on Fri, 24 Jul 2009 07:08:00 EST. Please see our terms for use of feeds.

Read | Permalink | Email this | Comments

Palm Pre Works With iTunes Again. For Now

Oh, and one more thing: Palm webOS 1.1 re-enables Palm media sync. That’s right — you once again can have seamless access to your music, photos and videos from the current version of iTunes (8.2.1).

John Traynor

VP, Business Products

So states the official Palm blog post on the new Palm Pre WebOS 1.1 update, and if it isn’t blatant baiting, we don’t know what it is. Not only have the Pre engineers worked around the block Apple put in place to stop the Pre from “syncing seamlessly with iTunes”, but also Palm’s VP of business products uses Steve Jobs’ catch phrase to announce it.

This got me thinking about the real reasons for this cat-and-mouse game. While it’s certainly handy to have the Pre work just like an iPod when you plug it into iTunes, the third party solutions are far from clunky. We have a feeling that this is all about the PR. It’s known that the Pre team contains a lot of ex-Apple engineers. It looks like the marketing department also has some Apple juice, and is capable of keeping the publicity ball in the air at all times.

What’s certain is that the only people being hurt in this slap-fest are the customers. Yes, iTunes 8.2.2 will block things again, and surely webOS 1.1.1 will fix it, but in between are a whole lot of innocent Pre owners who are scared to plug in their handsets lest the music stop working. Is that a good idea?

Palm webOS 1.1 enhances support for enterprise — and beyond [Official Palm Blog]

Software update information for Palm Pre Sprint p100eww [Palm]

See Also:


Palm webOS 1.1 now available, fixes iTunes 8.2.1 syncing

Time to update your Pre, Palm’s just released webOS 1.1.0. Quite a bit of changes here, but most importantly, the patch notes say that it “resolves an issue preventing media sync from working with latest version of iTunes (8.2.1)” — that issue, of course, being a blockade put in place by Apple just one week ago. Oh yeah, it’s on. In addition, we’ve got emoticons and Exchange support now, and its 31st app, NFL Mobile Live for watching games and audio from the device. There’s also talk of a new gesture, swiping left to right to move forward through web pages, but really it’s no different that scrolling the browser up in landscape mode. Everything else is pretty boring by comparison — looks like that leaked update list was dead on. So when should we expect to see iTunes 8.2.2, eh Apple?

Here are a few things we’ve noticed after playing with the update for a little bit:

  • Scrolling through long lists (like contacts) seems improved. We’re seeing a lot less loading, and only the occasional hiccup.
  • Push email now seems to actively delete (and represent the count properly) in the background.
  • Folder orders for IMAP Gmail accounts are now correct. Previous versions of the software had them totally out of whack.
  • The email alert sound is different — softer.
  • App load times seem a bit snappier. In fact, the whole device feels a little snappier.
  • Maybe we’re crazy, but there seems to be a new animation for the drop-down menus.

Anything else you guys are seeing? Tell us in comments! Also, PreCentral has an extensive list of undocumented features.

Filed under:

Palm webOS 1.1 now available, fixes iTunes 8.2.1 syncing originally appeared on Engadget on Thu, 23 Jul 2009 19:10:00 EST. Please see our terms for use of feeds.

Read | Permalink | Email this | Comments

Palm Pre Fixes iTunes Sync!

Some healthy escalation in the Palm vs. Apple iTunes scuffle: Though Apple tried to block the Pre from syncing with iTunes, Palm has struck back with WebOS update 1.1, which un-breaks Pre-iTunes coupling and adds some great new features.

There are a ton of minor fixes to the Pre, which you can read about in the changelog below. The big standout is re-enabled iTunes compatibility. As Palm says in their blog, “That’s right — you once again can have seamless access to your music, photos and videos from the current version of iTunes (8.2.1).” How they managed to hold back from adding in “…Bitches!” at the end of that, we’ll never know. But there are a bunch of other sweet new features, especially “person reminders,” which let you set individual reminders for each person in your contact list (imagine a buddy calls, and a message pops up, reminding you to, say, congratulate him—or, if you’re like me, to ask him to pay you back the money he owes you). So cool! [Palm]

Update: Confirmed.

Version information

* Version: webOS 1.1.0
* Release date: 23 July 2009
* Configuration: Sprint 1.7

New applications
NFL Mobile Live from Sprint

* Watch or listen to live NFL games right on your phone.

Feature changes to existing applications
Calendar

* For Calendar accounts you create on your phone, the default reminder intervals are 15 minutes for timed events and one day for all-day events. A few notes:
o This change applies only if software version 1.1 was on your phone when you bought it, or if you did a partial or full erase on your phone and signed in to your Palm profile again after updating to version 1.1. If you simply update your phone to software version 1.1, the default reminder intervals in Calendar do not change.
o This change applies only to Calendar events you create on your phone, not to events that are synchronized to your phone from an online account.

Camera

* The Photos application opens more quickly when launched from the camera.

Clock

* Enhanced support for time zones in Clock.
* When you set an alarm in Clock, an alarm icon appears in the notification area at the bottom of the screen. Tap the icon to display alarm details. Alarm details include the following:
o If the alarm is set for the current day, the alarm time appears.
o If the alarm is set for tomorrow, the alarm time and “Tomorrow” appear.
o If the alarm is set for any day other than today or tomorrow, the day of the alarm appears.

Contacts

* Friends added and deleted in Facebook on the web are now correctly added and deleted in the Facebook account in Contacts on the phone.
* As soon as you create or makes changes to a Google contact on the phone, the phone begins a sync to reflect those changes in Google on the web.

Email

* When you set up an Exchange ActiveSync (EAS) email account, you can enter the mail server name as an IP address.
* Support for self-signed certificates with multiple common names has been added.
* When you reply to an email in HTML format using an EAS account, the formatting of the sender’s original message is now retained in the reply.
* Palm’s EAS implementation now supports several Exchange ActiveSync Policies, including the following:
o PIN/Password Required. IT administrators can ensure a password is assigned to the phone. Administrators can also specify the minimum length of the password.
o Inactivity timeout. IT administrators can ensure that an inactive phone goes into a locked state after a certain time period. You cannot set a higher timeout interval for your phone, but you can set a shorter interval.
o Remote Wipe. IT Administrators can remotely erase all data on a phone from their Exchange console. IT administrators can also have the device wipe itself if an incorrect password is entered more than a specified number of times.

Messaging

* You can enter emoticons in new text, multimedia, and instant messages. Emoticons also display in incoming messages.
* If you set the phone to use a 24-hour time format, the message times shown in a conversation appear in 24-hour time.
* If you go into an IM account’s preferences, all the options are available even if you are signed in to the account. You can tap Remove Account to delete the account, enter a new password to update the password, or tap Sign In to sign in with your updated password. Previously, you needed to sign out of the account before you could use these preferences.
* When you delete an IM account, a message now appears asking you to confirm that you want to delete the account.

Phone

* When multiple missed call notifications are displayed on the dashboard, the time of the most recent missed call is shown.
* When you slide the ringer switch off, a bell icon with a slash is displayed. Previously, the icon was a speaker with a slash.
* In Phone Preferences, the Show Contact Matches preference is now turned on by default. When typing on the keyboard in the phone app, the phone automatically displays both the numbers being entered and any contact matches for the characters entered.

System

* Improved functionality of person reminders. A person reminder is a notification that you create in a contact entry. The notification appears when you have a call or exchange an email, text, multimedia, or IM message with a contact.
* Resolves an issue preventing media sync from working with latest version of iTunes (8.2.1).
* When you enter a search term in Card view or the Launcher to perform a universal search, if you select the Wikipedia web search option, results are shown in the Wikipedia Mobile site instead of the Desktop site.

Web

* You can now use symbols from the symbols table (Sym Sym key icon + key) when you enter text into a web page dialog box.
* If you have a page open at a certain zoom level, leave the page, and use the onscreen Back Web Back button button or the back gesture to return to the page, the zoom level is restored right away.
* A new gesture is now available that works the same as the onscreen Forward Web Forward button button. To move forward through open web pages, make a short swipe left to right in the gesture area.
* When using the Wikipedia drop-down search feature in the address bar, results are shown in the Wikipedia Mobile site instead of the Desktop site.
* When you tap a link, the link appears highlighted to indicate it has been activated, even if it takes a moment for the linked page to open.

YouTube

* After you enter search text, you can tap the Search Search icon icon to perform a search. You still have the option of pressing Enter Enter key to perform the search.

Our Palm Pre Ad Remix Makes More Sense

This Palm Pre ad is much better, don’t you think? Truth in advertising. Also, see if you can pick an even more creepy actress next time. [YouTube]

Want to make one? Go here.

webOS SDK bemoaned by iPhone developer as Palm seeks game API engineers

Palm’s webOS has never been a platform to stir the interest of the casual gamer. While there are many advantages to being built around HTML, JavaScript, and CSS, those tools don’t excite game developers who need direct access to advanced graphics hardware to render animations smoothly. Unfortunately, as described by Craig A. Hunter, a self proclaimed “pretty dedicated iPhone developer” who’s been poking around the WebOS SDK, Palm does not provide the environment to develop serious games or the kind of sophisticated apps users now expect from their handhelds. Chief among his concerns is lack of OpenGL access despite the hardware supporting it. Palm also limits devs to a 4Hz sampling of raw accelerometer data, far short of the 20Hz minimum required for games utilizing tilt control. In his summation:

With such amazing software capabilities flourishing on the iPhone, Palm can’t afford to wait a year while they make the transition from web apps to native apps in their SDK. Palm might have had a chance against the 2007 Apple SDK, but not the 2009 version. Not even close. With this limitation, webOS will not be taken seriously by consumers who place importance on games or sophisticated third party apps.

Of course Palm, now with its deep Apple roots isn’t blind to the issue. In fact, the kids at PreCentral have uncovered a Palm job listing from June 29th seeking Game Frameworks Engineers who will “design, implement, debug, and optimize frameworks for game development.” So while the beta release of the webOS SDK might be limited, we’ll key on the word beta for now. Remember, Super Monkey Ball wasn’t built in a day — it took a bit more than 365 of them before being offered after the launch of the original iPhone.

Read — Craig A. Hunter
Read — Palm game engineer listing

Filed under: , ,

webOS SDK bemoaned by iPhone developer as Palm seeks game API engineers originally appeared on Engadget on Mon, 20 Jul 2009 05:43:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments

Sync Your Palm Pre with iTunes. Again

mediasyncWhether you agree that Apple was justified in kicking Palm’s Pre out of its iTunes party doesn’t matter. Whether the Pre was in the kitchen chugging back tequila shots, or whether it was engaging in polite conversation with the host’s wife in the drawing room, the result is the same. It was a huge pain for Pre users.

Now, though, there is a third party workaround. Actually, there are a few, including DVD Jon’s DoubleTwist. But Salling’s Media Sync is a simple application which eschews the social aspects of DoubleTwist and just sends music, podcasts and photos to almost any USB connected device, including the Pre.

Media Sync sends photos from iPhone or Aperture and music and podcasts from iTunes. It also replicates the whole structure of playlists and the playcounts of individual songs. The only thing it won’t do is copy over DRM’d music, but if you ever bought copy protected music from iTunes that’s your own fault.

Media Sync, like DoubleTwist, is free and available for both OS X and Windows. There is also an upgrade fee so you can enjoy “faster syncing”.

Product page [Salling]


Palm makes Mojo SDK beta and docs publicly available, officially opens developer floodgates

Success! For all you developers hankering to get in on the webOS and Pre action (or at least see the action), your wishes have come true. Today Palm announced on its corporate blog that it would be making the Mojo SDK beta and accompanying documentation available to anyone who is interested… effective immediately. Furthermore, the company says it will begin taking submissions for new applications in the fall — so if you’re planning on getting something in, it’s time to start cranking. For those of you haven’t already torrented the previously available leak of the kit (or just want some real docs), this news should be music to your ears… er, eyes. Well what are you waiting for? Get downloading!

Read – Palm blog post
Read – Palm’s developer site

Filed under:

Palm makes Mojo SDK beta and docs publicly available, officially opens developer floodgates originally appeared on Engadget on Thu, 16 Jul 2009 10:04:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments

How To Get Music Onto Your Palm Pre (Now That iTunes Hates You)

If you’re one of those unfortunate Pre users that updated to iTunes 8.2.1 without seeing our warning, there are two options. You could either downgrade to iTunes 8.2, or use one of these alternative apps and future-proof yourself.

The problem with downloading to iTunes 8.2 from 8.2.1 is that isn’t quite as straightforward as replacing the iTunes app. You have to replace some other support files. The easier way is to use one of these four options. And, you have the freedom to update iTunes to any future version without worrying about whether or not it’ll mess up Pre syncing.


1) doubleTwist, by DVD Jon. [Download]

doubleTwist lets you access your iTunes Library in that you can see all the music and playlists (even smart ones) you’ve already established. Once you connect your Pre in USB mode, all you have to do is drag playlists or individual songs over to the Pre to have it sync. There’s no library view, as in you can’t drill down into artists, so you should organize your songs into playlists you want to sync inside iTunes first.

The downside of this method is that there’s no progress bar so you can’t see how much of your sync is done. The syncing process also isn’t foolproof, and froze on me mid-sync. But it does have the ability to import YouTube videos, which is kinda awesome. And, it doesn’t support the actual playlist function on the Pre, so your songs are going to be in one big pile. (You can sift through Artists, Albums, and Genres, of course.)

Update: The Windows version has automatic playlist sync (screenshot here), and the Mac is getting it this fall. What I meant to say was, the playlist support doesn’t work on the Pre side, not to be confused with the playlist support on the computer side. Jon of doubleTwist tells me that the Pre doesn’t actually support playlists in non-iPod mode right now. Hopefully that’ll come some time in the future now that the iTunes sync is becoming an issue. Thanks Jon!

Best all-around experience since this is a media-manager in itself


Doesn’t support playlists, and lack of progress bar when syncing

2) Just dragging music over into the media folder

One feature of iTunes that not many people know about is its ability to just drag and drop songs from iTunes the app to any location. So if you open up iTunes to the playlist, select all the songs inside the playlist and drag it into the Pre’s USB drive.

Drawback to this method is that it’s still one-way sync (you can’t uncheck or check a playlist to sync or de-sync easily), so you’ll have to clean things up yourself after your sync. It has the same no-playlist support problem as doubleTwist

Easiest method


Bare bones: no playlist support, no song management

3) iTunes Sync on Windows [Download]

It’s essentially a very simple version of doubleTwist, where you can select playlists one by one and sync them over to the Pre while it’s in USB drive mode. This does have a progress meter, but it’s Windows-only.

Progress meter is a plus


Windows-only

4) iTuneMyWalkman [Download]

Mac-only, but it creates a M3U playlist when you’re syncing music.

There are other utilities, of course, but one of these four should be enough to get you started. If you have one that does something better than the ones here, feel free to share them in the comments.

Playlist support!


Mac-only

Update: Commenters are also recommending Mediamonkey, Missing Sync and Salling Media Sync. You can give those a try as well.