New MacBook Pros freezing under heavy load?

Apple may have dodged the big Sandy Bridge problem with its new MacBook Pros, but it looks like it may now be experiencing some growing pains of an another sort. As evidenced by a 44-page and growing thread on Apple’s official support forums, a number of users have been seeing their 15-inch and 17-inch MacBooks freeze up when they’re under a heavy load — encoding a large video file, for instance. That problem seems to be related to the laptops’ new AMD graphics, as switching them to integrated-only seems to “fix” the problem for most users, although obviously at some considerably expense to performance. While Apple isn’t offering much publicly at the moment, a user that spoke with customer service said that Apple seemed to be aware of the issue, and that they suggested it was a firmware or driver-related problem, and not an actual hardware issue. Unfortunately, there’s still no indication as to when it might be fixed. Let us know in comments if you’ve run into some similar issues.

[Thanks to everyone who sent this in]

New MacBook Pros freezing under heavy load? originally appeared on Engadget on Mon, 21 Mar 2011 12:53:00 EDT. Please see our terms for use of feeds.

Permalink   |  sourceApple Support, MBP-Freeze  | Email this | Comments

Piracy is a problem of ‘global pricing,’ not enforcement, claims new report

The smart cookies at the Social Science Research Council have spent three years researching media and software piracy in so-called emerging economies — countries like Brazil, Russia, India and Mexico — which has this past week resulted in a comprehensive report aimed at establishing the trends and causes of the unauthorized consumption of intellectual property. The major theme of the report is that ever more stringent enforcement of IP rights has proven ineffective in countering the growing tide of content piracy, and it is instead a problem of “global pricing” that needs to be tackled first. Content distributors’ primary concern is argued to be the protection of existing pricing structures in the honeypot nations of Western Europe and North America, which has resulted in prices in locales like Eastern Europe and South America being artificially inflated relative to the purchasing power of their population. Consequently, squeezed out of buying media the legal way, consumers have found themselves drawn to the, erm, grayer end of the market to sate their entertainment needs. There’s plenty more to this report, including a proposed solution to fixing these broken economics, but you’ll have to check out the links below for the full scoop.

Piracy is a problem of ‘global pricing,’ not enforcement, claims new report originally appeared on Engadget on Tue, 15 Mar 2011 19:17:00 EDT. Please see our terms for use of feeds.

Permalink Ars Technica  |  sourceSocial Science Research Council  | Email this | Comments

Fix for Apple TV screen flickering issue said to be on the way

One thing leads to another. First we get a slew of reports of screen flickering from folks using an HDMI to DVI adapter with their Apple TV, and now an Apple rep has confirmed on the company’s support forums that Apple is indeed “aware of this issue and working on a fix.” No more details than that at the moment, but it seems like you can rest assured that Apple won’t be leaving you behind just because your TV doesn’t have an HDMI port.

Fix for Apple TV screen flickering issue said to be on the way originally appeared on Engadget on Tue, 15 Mar 2011 17:39:00 EDT. Please see our terms for use of feeds.

Permalink Apple Insider  |  sourceApple Support  | Email this | Comments

Apple TV update reportedly causing screen flicker issues with HDMI to DVI adapters

We’ve seen reports of strange video behavior with Apple TVs before, and it looks like a new problem has now cropped up with the most recent update. According to a growing number of reports on the Apple support forums, those using an HDMI to DVI adapter to connect the device to their TV seem to have been hit with an annoying issue that causes their screen to flicker every few seconds. That’s apparently happening with a wide range of TVs, and at least some are also reporting the same thing happening even if they aren’t using an adapter. A few folks have apparently been able to fix things in the interim by simply pulling their HDMI cable and plugging it back in, but most are stuck with the annoying issue — or worse, a downgraded 480p signal. Having some similar issues? Let us know in comments.

Apple TV update reportedly causing screen flicker issues with HDMI to DVI adapters originally appeared on Engadget on Fri, 11 Mar 2011 14:01:00 EDT. Please see our terms for use of feeds.

Permalink iLounge News  |  sourceApple Support  | Email this | Comments

Yahoo Mail gets IMAP patch, Windows Phone 7 data consumption catches a break

Yahoo had been pegged a few weeks ago as the culprit behind excessive data usage on Windows Phone 7 devices, sending far more information in replies to requests from the phone than necessary — not really a big deal for those on unlimited data plans, but a legitimate cause for concern if you’ve got a data cap and overage to worry about (as more and more customers on AT&T do these days). Well, turns out Yahoo went ahead and updated its IMAP servers at some point in the last few days, fixing the issue and more or less obliterating the ravenous gobbling of kilobytes. If you don’t use Yahoo… well, this is of little concern, but for the rest of you — whether you’re on a Windows Phone, an iPhone, or pretty much anything else with a limited bucket — this should be music to your ears.

Yahoo Mail gets IMAP patch, Windows Phone 7 data consumption catches a break originally appeared on Engadget on Thu, 10 Mar 2011 23:40:00 EDT. Please see our terms for use of feeds.

Permalink Electronista  |  sourceWithin Windows  | Email this | Comments

Vodafone’s UK network taken down by a break-in (update: some services restored)

Some of our UK readers have woken up to the less than awesome discovery this morning that their phones have lost all connectivity to the outside world. 3G, 2G, SMS, and BlackBerry services on the Vodafone UK network are all down for what seems like a significant proportion of its user base — an issue the carrier has since identified as being caused by a break-in at its Basingstoke exchange center. No further details have been provided, though work is naturally underway to repair the damage done and we’re assured customers’ private data has remained so. We can’t imagine quite such a service disruption being caused by a random act of vandalism or burglary, perhaps a disgruntled employee felt the need to vent his or her frustrations in grand style? Or has O2 gone gangster on the competition?

[Thanks to everyone who sent this in]

Update: Vodafone got in touch to say that 2G and 3G voice connectivity has been restored as of lunchtime in the UK and text and data services should be up within “the next couple of hours.” The company estimates the issue has affected “a couple of hundred thousand users”, though it expects that number to drop to zero before the day is through.

Vodafone’s UK network taken down by a break-in (update: some services restored) originally appeared on Engadget on Mon, 28 Feb 2011 06:21:00 EDT. Please see our terms for use of feeds.

Permalink   |  sourceVodafone  | Email this | Comments

Microsoft details Windows Phone 7 update problem, ‘small number’ of Samsungs affected

Redmond is opening up and offering a few facts, stats, and tips around its first update to Windows Phone 7 — an update that didn’t go smoothly for everyone — and it sounds like there are at least three distinct failure modes, two of which are pretty simple to fix. The company figures that somewhere around 10 percent of users attempting the upgrade encountered a problem, but of those, “nearly half” failed because they lacked a proper internet connection or enough disk space (turns out the update process takes a backup of the phone’s contents just in case something goes horribly awry). Most of the remainder may have been swept up in the issue affecting “a small number” of Samsung devices, an issue that the company says it’s working to fix as quickly as possible — and in the meantime, they’ve turned the update off for those models.

Put simply, when you get prompted to install the update, Microsoft simply recommends that you’ve got plenty of hard drive space on your PC (you can’t do this one over the air) and a solid connection to the interwebs; some 90 percent succeeded in installing the new code, which isn’t too shabby considering this is the very first update to the platform they’ve attempted so far. Let’s just hope that brick rate is down to zero by the time the good stuff comes, right?

Microsoft details Windows Phone 7 update problem, ‘small number’ of Samsungs affected originally appeared on Engadget on Wed, 23 Feb 2011 23:41:00 EDT. Please see our terms for use of feeds.

Permalink   |  sourceWindows Phone Blog  | Email this | Comments

First Windows Phone 7 update not going smoothly for some Samsung handsets (update: Microsoft suggests temporary fix)

So this is why they do phased rollouts, eh? If Twitter is the font of truth and reality that we suspect it to be, it sounds like users of some Windows Phone 7 models by Samsung are struggling with that minor first update that Microsoft started pushing this week. Basically, it sounds like the update isn’t consistently completing; it some cases, users get an error message, and there doesn’t appear to be any way to roll back or restore the prior firmware and get the phone back to a working state. Mass bricking is probably the greatest fear of software engineers before deploying handset updates to the field, so it’s a good thing they’re taking it slow; of course, that’s not much consolation to the folks who are stuck making a call (on someone else’s phone) to Samsung support.

[Thanks, jdog25]

Update: the::unwired is reporting information straight from Microsoft on how to fix a “bricked” device that doesn’t complete the update, and it’s deceptively simple: just pull the battery, put it back in, and turn the phone on. Failing that, perform a hard reset. Either way, the company is recommending you don’t attempt the update again until the phone reminds you, which it says will happen in about three days.

First Windows Phone 7 update not going smoothly for some Samsung handsets (update: Microsoft suggests temporary fix) originally appeared on Engadget on Tue, 22 Feb 2011 13:54:00 EDT. Please see our terms for use of feeds.

Permalink Download Squad  |  sourceZDNet UK  | Email this | Comments

Windows Phone 7 camera settings keep going to default, Microsoft says it was ‘a decision by the team’

“It’s not a bug, it’s a feature” is one of the time-honored mantras of computer engineering, and Microsoft is using it to full effect with a behavior occasionally cursed by users of Windows Phone 7 devices: the camera settings return to their defaults every time you load the camera app. Responding to a comment in the official Windows Phone Blog, a Microsoft rep says that the settings reset was actually “a decision by the team,” noting that if you need to pull out your phone for a quick shot, you’d rather not have to fiddle with whatever wacky settings you had set up on the prior use. Continuing, he writes that “feedback from folks like [the commenter] has the team seriously looking at that option to see if there is a more optimal option,” so it could change — so your dream of shooting absolutely everything in sepia tone might be realized with a little less strife down the road.

Windows Phone 7 camera settings keep going to default, Microsoft says it was ‘a decision by the team’ originally appeared on Engadget on Wed, 16 Feb 2011 16:37:00 EDT. Please see our terms for use of feeds.

Permalink WMPoweruser.com  |  sourceWindows Phone Blog  | Email this | Comments

Intel’s partners can resume shipping Sandy Bridge laptops… if they agree to a workaround

Fret not, to-be Sandy Bridge buyer — it looks as if the laptop delays won’t be as severe as expected. According to Intel, it’s working hard (read: coercing) with OEMs to keep Sandy Bridge laptops flowing from the factory, and apparently, that involves a pinky swear that partners won’t utilize the four affected ports. That means that existing machines can be shipped with the first two SATA ports on the mainboard enabled, and considering that most lappies have just a single HDD, one optical drive and no eSATA sockets, the vast majority of ’em should be able to ship sans issue. An Intel spokesperson wouldn’t confirm to Laptop the exact vendors who were agreeing to the terms, but at least Chipzilla is now aiming to have newly designed (and unmarred) parts in the channel by “mid-February.”

Continue reading Intel’s partners can resume shipping Sandy Bridge laptops… if they agree to a workaround

Intel’s partners can resume shipping Sandy Bridge laptops… if they agree to a workaround originally appeared on Engadget on Tue, 08 Feb 2011 16:48:00 EDT. Please see our terms for use of feeds.

Permalink Email this | Comments