Microsoft responds to Xbox 360 54.2 percent failure rate report, doesn’t dispute the data


Admittedly, when we saw Game Informer’s survey that pegged Xbox 360’s failure rate at 54.2 percent, we were thinking that was a bit steep of a number, possibly bumped up a few digits from some possible sampling errors. So when we were gearing up to read Microsoft’s statement responding to the data, we fully expected some harsh rebuttal of the number. Turns out we got disappointed. A spokesperson for Redmond pointed to its superior entertainment value, its “best warranty in the industry” and its “constantly improving design, manufacture, and performance.” At no point is there a dispute or even direct reference to the findings, which is really something that could’ve helped public perception on a nagging issue. How about taking a page from Fujifilm, eh Microsoft?

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Microsoft responds to Xbox 360 54.2 percent failure rate report, doesn’t dispute the data originally appeared on Engadget on Mon, 24 Aug 2009 01:51:00 EST. Please see our terms for use of feeds.

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Xbox 360 Elite in white package in the wild, Pro SKU missing on back-of-box chart

Can’t say we’re all that surprised given other sightings, but one anonymous tipster has sent us pics from a local Walmart of the 120GB Xbox 360 Elite in a shiny white package with a back-of-box chart that neglects to mention the Pro models, essentially striking it from the records. It’s still scanning at $399 for now, but having seen multiple retailers’ print flyers — including Walmart’s own — quoting $299, the computers very well may be updating just after some official Microsoft announcement, which wouldn’t surprise us at all if it happen sometime this week, just ahead of the PS3 Slim launch. Peruse the pics in higher-res format below.

Update: As several readers have pointed out, the back-of-box chart shows the Elite as having standard, presumably non-HD cables only, and there’s no mention of bundled HDMI cables anywhere. Also of note is the wording for Xbox Live has changed from “Silver Membership” to “Free.” Before you go thinking the premium Gold membership is going away, however, there’s a superscript ‘4,’ and if it’s like the older box, it leads to a longer explanation on the Xbox Live’s tiered plans — not to mention there’s an ad for buying into XBL Gold just under the chart.


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Xbox 360 Elite in white package in the wild, Pro SKU missing on back-of-box chart originally appeared on Engadget on Sun, 23 Aug 2009 18:49:00 EST. Please see our terms for use of feeds.

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Look out, Slim: Xbox 360 Elite showing $299 in new Walmart ad

It was all but inevitable that Microsoft was going to hit back at the PS3 Slim with its own $299 120GB console, and while we’re still waiting on official confirmation Microsoft, this purported Walmart ad clipping sure seems to know where the Xbox 360 Elite is headed. Watch out, folks, the video games aisle at your local big box retailer is about to get spicy.

[Thanks, Randall]

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Look out, Slim: Xbox 360 Elite showing $299 in new Walmart ad originally appeared on Engadget on Fri, 21 Aug 2009 15:28:00 EST. Please see our terms for use of feeds.

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Did Microsoft delay its price drop announcement to avoid Sony’s Slim Storm 2009?

Did Microsoft delay its price drop announcement to avoid Sony's Slim Storm 2009?

You may have seen a post or three (or eleventy) over the past few days about Sony’s newer, skinnier, cheaper PS3 Slim. Microsoft apparently did, and that might be partly why it chose to delay its own re-pricing announcement, a move it was apparently set to reveal yesterday at GamesCom — but opted not to. Big Redmond is said to be killing off the Xbox 360 Pro and replacing it with the Elite at the $299 price point, a move it will want to make quickly because, for the first time, it’s now the most expensive gaming console on store shelves. Whether the supposed delay was to let the dust settle on Sony’s big news or was just to clear out some additional Pro inventory remains to be seen, but either way MS had better get a move on — and maybe think about knocking an extra couple bucks off for good measure.

[Via 1UP; thanks, jeremy23j]

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Did Microsoft delay its price drop announcement to avoid Sony’s Slim Storm 2009? originally appeared on Engadget on Thu, 20 Aug 2009 09:43:00 EST. Please see our terms for use of feeds.

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Survey finds Xbox 360 is played five times as often as Wii, five times more likely to fail than PS3

Survey finds Xbox 360 is played five times as often as Wii, five times more likely to fail than PS3Ready for some numbers this morning? Some scary, scary numbers for Xbox 360 gamers? Game Informer, current king of the smoldering ruins of the print gaming magazine empire, polled about 5,000 of its readers to get a feel for their gaming experiences, including just how many of them had unlocked the fabled “Red Ring of Death” achievement. We’d heard estimates ranging from 16 to 30 percent, but even the most pessimistic guesses don’t line up with the survey’s findings of a staggeringly high 54.2 percent failure rate. That’s five times higher than the PS3’s 10.6 percent, with the Wii coming in at 6.8 percent. Mind you, the Xbox 360 was the most played console, with over 40 percent of Xbox gamers button mashing for three to five hours a day, compared to 37 percent of PS3 gamers, and less than an hour’s worth of gaming per day for 41.4 percent of Wii owners. However, game consoles should be designed to shrug off marathon sessions and just keep on spewing polygons, something that the first revisions of Microsoft’s baby obviously couldn’t manage.

That said, there are some problems with this survey; as far as we can tell there was no verification made that respondents actually own the consoles that they indicated they did, and we all know how people like having fun at Microsoft’s expense. Also, the survey was naturally only of readers of the magazine itself, who don’t necessarily line up with the gaming world at large. But, it’s impossible to deny there’s truth in these numbers. Indeed, it’s hard not to think they’re too low, as you’ll be hard-pressed to find an original Xbox 360 that hasn’t thrown up the three-light salute. Even so, there’s nothing to be proud of in Sony’s 10.6 percent failure rate, or even Nintendo’s 6.8, particularly given that system’s relative lack of attention. All are much higher than the three percent most consumer electronics companies strive for — and that Microsoft initially (incorrectly) claimed its console was managing.

[Via TG Daily, The Consumerist]

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Survey finds Xbox 360 is played five times as often as Wii, five times more likely to fail than PS3 originally appeared on Engadget on Tue, 18 Aug 2009 07:42:00 EST. Please see our terms for use of feeds.

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Xbox 360 ‘only console to show growth this year’ according to Microsoft

Dubbing itself “the industry’s sole bright spot in 2009,” Microsoft has spun some depressing console sale decline numbers from NPD into a self-congratulating piece on the Xbox 360’s singular success this year. Through the first seven months of 2009 the console has shown 17 percent growth, despite July’s losses for the Big Three’s respective slabs of home hardware. Microsoft also points out that the 360 has been the number one platform for third-party sales through the entire year. Of course, this is nothing Sony can’t rectify with a bit of dirt cheap PS3 Slim magic, right? Right? Nintendo meanwhile probably can’t hear Microsoft’s bragging through the thick, cash-lined vaults it’s built for itself off the back of ceaseless peripheral sales.

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Xbox 360 ‘only console to show growth this year’ according to Microsoft originally appeared on Engadget on Sun, 16 Aug 2009 06:41:00 EST. Please see our terms for use of feeds.

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Is Microsoft gearing up for Xbox Live on mobile?

Are you a currently unemployed Software Engineer? If so, here’s a recession antidote of an altogether different stripe: Microsoft is taking applications for a LIVE Community Director, whose job it will be to manage “LIVE community strategy and execution across a range of properties, from Xbox LIVE to Windows Mobile.” The posting then goes on to discuss how the team will be tasked with constructing a next gen, LIVE-enabled platform across the web, the console, mobile and more… which, you know, sounds a little bit like the Live Anywhere concept. Either way, it sounds like the company might be doing a little more than merely contemplating its mobile strategy, Shane Kim’s recent interview notwithstanding. What are you waiting for? Dust off that resume and hit the read link.

[Via Ars Technica, thanks Adrian]

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Is Microsoft gearing up for Xbox Live on mobile? originally appeared on Engadget on Wed, 12 Aug 2009 15:10:00 EST. Please see our terms for use of feeds.

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Xbox 360 Elite replacing Pro at $299 price point August 30th?

We’ve already had a pretty clear indication that the Xbox 360 Elite would be replacing the current middle-of-the-road Pro model as Microsoft winnows its SKU options down to two, and a new Meijer ad obtained by Kotaku has now further backed up rumors of the switchover, and seemingly confirmed that that, as expected, the Elite will also be occupying the Pro’s $299 price point. Of course, all of this is still far from official, but the ad does also peg the date for the price drop as August 30th, so it seems likely we’ll hear something from Microsoft before then — perhaps at a conveniently timed major gaming conference.

[Via Daily Tech]

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Xbox 360 Elite replacing Pro at $299 price point August 30th? originally appeared on Engadget on Wed, 12 Aug 2009 13:18:00 EST. Please see our terms for use of feeds.

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Xbox Live Update has arrived, everything is going to be alright

It was almost a little cruel of Microsoft to offer its Xbox Live Update preview program so widely — sure, all your stupid friends had the update, with their fancy new avatar clothing purchases and their cutesy little shared virtual Netflix screenings — but there was you, updateless, sitting all alone, trying to squeeze out a few more experience points in Call of Duty while you held back the tears. Well, your wait is over. The newly improved Xbox 360 dashboard is live for everybody. Games on Demand, User Ratings, Avatar Awards… it’s all there. Just ripe for the picking.

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Xbox Live Update has arrived, everything is going to be alright originally appeared on Engadget on Tue, 11 Aug 2009 12:32:00 EST. Please see our terms for use of feeds.

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IntensaFIRE chip adds programmable / rapid fire modes to Xbox 360 controllers

The hardcore modders in attendance need not apply unless they’re looking for a quick jaunt down easy street, but those terrified of solder guns, glue and screwdrivers best listen up. A newly formed company, BGRMODS, has just introduced its very product, and it’s pretty much a must-have for Xbox 360 owners. IntensaFIRE is an easy-to-install chip (we’re talking five minutes, tops) that modifies the Xbox 360 wireless controller in order to enable 5-mode sleeper settings (including a customizable user programmable mode) as well as a rapid-fire mode that should finally compensate for your lack of skill in Call of Duty 4. Hit the read link for the specifics on installation (trust us, there ain’t much to do), and get ready to upgrade your game on September 7th for $29.99.

[Via TestFreaks, thanks Vincent]

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IntensaFIRE chip adds programmable / rapid fire modes to Xbox 360 controllers originally appeared on Engadget on Tue, 11 Aug 2009 10:43:00 EST. Please see our terms for use of feeds.

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