HTC Hero Review: Ambitious, But Tragically Flawed

It’s the Android phone we’ve been waiting for. Almost.

The HTC Hero is as much a champion for HTC as it is for Android: It’s the first genuinely gorgeous piece of hardware running Android, and the Sense UI is the most ambitious, polished software HTC has developed yet. It doesn’t have a carrier in the US yet, but as Android’s headline phone, it makes the just-launched myTouch 3G on T-Mobile a lame duck. It’s the most important Android phone to date, since it’s the first one to really give us at peek at just what Android is capable of.

The Hero is flawed, though, in ways that are truly depressing in light of its potential and how much it does get truly right: It’s often sluggish, which absolutely destroys the user experience. It’s a particularly unfortunate affliction as the iPhone 3GS and Palm Pre emphasize speed, making the Hero feel that much slower.

Design and Build
It’s daring. While phone design lately has been all about shedding hard lines and angles to form slick, nearly shapeless blobs, the Hero is strikingly angular, like a retrofuturistic sci-fi communicator. You almost expect to see Kirk’s mug when you turn it on. Its chin juts out with more force than the Dream (aka G1) and Magic (aka Ion, myTouch 3G) combined. Which is appropriate, since the entire phone feels rugged, durable and manly, like an action star that breaks concrete and bad guys and Hot Pockets with his jaw.

The angles don’t just give it a sense of Star Trek machismo—they’re what make it so comfortable to hold. While the basic silhouette of the phone resembles the Dream and Magic, the left and right edges taper from the display’s bezel at about a 45-degree angle, giving your hand a serendipitously positioned surface to grasp.

Compared to the Hero, the Dream feels bulky and clumsy, while the Magic feels like a cheap plastic toy (this is partly because the Hero weighs more, about as much as the iPhone). The back on the darker phones is rubberized, more so than the Dream, so rubbing it a lot makes your hand feel weird, sweaty and dried out at the same time. (The magical Teflon coating is reserved for the white phones.)

On the face, there are six buttons—the same set as the Magic, though back and search are now part of the same rocker button, set to the right of the more-pronounced trackball. I would’ve preferred the back and search buttons split apart, both for functional (it’s easy to press search when you mean back) and aesthetic (read: symmetry) reasons.

Despite its more aggressive shape, Hero is noticeably thinner than the Dream, and ever-so-slightly thicker than the iPhone, though it’s a bit shorter and narrower. The Hero feels more secure and natural in your hand than both, though less comfortable in your pocket, because its fat jaw makes people think you’re happy to see them, or that you’ve shrunk Jay Leno and shoved him in your pocket just to give Conan a break.

HARDWARE
Display
If you’ve used the Dream or Magic, the 480×320 screen will seem like an old friend. It’s still really good. Next to the Dream, while the brightness is the same, it’s very obviously warmer, however—like on the same order of magnitude as the jump from the original iPhone to the iPhone 3G. The color temperature seems fairly close to the iPhone 3G, actually, maybe even warmer, though it’s hard to tell precisely since the iPhone 3G’s screen is a tiny bit brighter.

It is a multitouch display, as the other Android phones, but this time it’s actually enabled. The first time you pinch to zoom out in the browser, the feeling is both shock and matter-of-factness: “Holy crap, multitouch, this is so much better than those stupid plus and minus buttons,” followed by “of course this is better, where the hell was it before?” While the touch accuracy is very good, I would rate it slightly behind the iPhone and Pre, and equal to or slightly better than the Dream. However, I suspect this is at least partially a software issue. It is good enough to type confidently, at any rate.

Camera and Photos
Is there a way to disable autofocus? It’s the Achilles’ Heel of the Hero’s biggest spec upgrade over the Dream and Magic: the 5-megapixel camera. It’s maddeningly slow, even with brightly lit subjects. I mean like, up to four seconds after I push the trackball to take the shot kind of slow. Which, by the way, when you’re holding the sideways like a point-and-shoot is about as a dumb an input method for snapping a photo as the iPhone’s touch button, since the natural inclination to use your thumb is met by the scary reality of the phone slipping from your hand if you’re trying to naturally shoot one-handed, unless you’ve got it in a awkward death grip between your thumb fat and index finger. Just add a dedicated camera button to the side that’s natural easy to click and that instantly activates the camera app, like if I were shooting with a real camera, ‘kay? Thanks.

Back to the actual photos. They’re a mixed bag. While some of the low light shots are somewhat impressive for how much you can actually see, and certainly better than what the Dream takes—at night in the rain, and of the delicious pizza at Keste—the daylight shots range from thoroughly mediocre to shockingly bad. Check out the blacks in that street sign. Mosey on over to some samples from the N97’s 5MP shooter and the iPhone 3GS’s camera to see why these are so disappointing. Also, um, where the hell is some flash? Not even asking for crazy Xenon strobe lights, some LED action would be just fine.

Video isn’t a much happier story—the max resolution is 352×288, though the default is 340×280, which we shot sample video below in. Motion looks pixels running through time warp blender.

All in all, the camera, which should’ve been one of the biggest points over the previous Android phones, falls flat, like if someone had a tummy tuck, and instead of coming out all skinny, they had a bunch of loose skin hanging around. But the software is fair enough—you can adjust settings like white balance and exposure, and it takes just two clicks to upload a photo to Twitter, Facebook, Picasa, Flickr, or send via email or MMS. The photo album app is slick enough, and features another guest appearance by multitouch, whose zoom gestures suspiciously match the iPhone’s.

Guts and Miscellany
Powering Hero is 528MHz processor virtually identical to one inside the Dream and Magic, and it has the same 288MB of RAM as the latter. Frankly, it’s not enough. At least not with HTC’s custom user interface, more than a couple of widgets and an application running. Killing all of the widgets—especially the Twitter one—does help. But moments where the phone does nothing for a second or three after you’ve tapped, flicked or swiped happens far too often. Which is to say, a lot, especially after it’s been on for more than an hour. Fast, totally smooth transition animations are infrequent enough I’m pleasantly surprised when a desktop screen immediately and gracefully slides to the left or right without a hiccup. It’s frustrating.

But holy mother of god, there’s a 3.5mm jack. And it’s not even a cruel joke where you need a special dongle to make your headphones fit, even—they just work. You have to pop off the back cover to get to the microSDHC card slot, but you don’t pull out the 1350mAh battery to get to it, at least. There’s no futile plastic cover hiding the mini USB port, which retains HTC’s typical funky shape. Speaking of the battery, HTC claims it will net you 420 minutes of talk time over 3G, though we never got the chance to test its 3G capabilities (or deficiencies)—this phone is a final product for the UK, but it doesn’t run on the 3G bands used by AT&T or T-Mobile.

To roll all of that up into a pair of bullet points: It’s fantastically designed and sculpted, amending many of HTC’s past sins, but it needs more processing powah and a better camera.

SOFTWARE
This is not a Google phone. Android is the hidden golem running stuff behind the scenes, but the Hero is HTC’s show. The scope of Sense UI is remarkable—it goes way, way beyond a skin, and shows just how radically Android can be transformed.

The stock Android user interface isn’t ugly, but it is wildly inconsistent—text messaging looks completely different from mail, which is nothing like Google Talk, and settings and the Android Marketplace have another look entirely. HTC’s user interface has a (mostly) consistent look across the phone. Most of the oh-so-glossy interface looks like it was molded out of plastic, with lots of black and the occasional shock of neon green, plenty of gradients, and no corner that isn’t rounded. Universally, text is white on black in menus, and black on white within apps. It looks polished, if philosophically somewhat less sophisticated than the webOS’s user interface.

As long the phone’s not bogged down by more than a couple widgets, it surprisingly does move slightly but perceptibly faster than the standard Android interface on the Dream. The main apps list pops up quicker, apps launch a smidge sooner, desktop spaces slide from one to the other with just as much snap. Unfortunately, the limit’s pretty thin—if you run one of the widget-heavy scenes (more below) and have an app in the background, the performance benefit dies with a whimper. But otherwise, what HTC’s done here borders on incredible, especially when you consider the garbage they were crapping out just over a year ago.

Desktop and Widgets
The way you unlock the phone is weirdly emblematic of the Hero’s UI, and how it at times makes expected behaviors an unpleasant surprise: If simply you stare at the screen, it’s not immediately obvious how’d you go about unlocking it. Fumbling around the screen for a few seconds with your fingers, you’d probably wind up tapping the curved steel bar that cuts across the screen 2/3 of the way down. It’ll tell you to drag the screen down. But if you slide your finger down from the top of the screen, nothing will happen. Not until you reach the bar, at which point the lock screen will slide away like a window shade in reverse.

Or you could’ve just pressed the menu button, which the standard Android would helpfully tell you. Oops.

Like Android, HTC’s interface has multiple desktop spaces—but like, seven of them. On the bottom is a persistent HUD with one-touch access to the phone app and main app list, which works pretty damn well as an interface convention. There are widgets, oh what widgets. Besides the stock Android ones, HTC supplies 15 categories of their own. They’re pretty, and useful, for the most part. There’s the familiar HTC flip clock with local weather, naturally.

But the interesting widgets are ones like the Twitter widget, so you can read recent tweets or update your status without opening up the Peep Twitter app (more on that in a bit); messaging preview, with a rotating carousel of recent text messages; a favorite contacts list; and a handful of settings widgets that give you instant access to Wi-Fi and other settings toggles. Some of them are unexpectedly limited, as an example of the bad surprises mentioned above: You can’t actually send a text message from the preview widget, though you can tweet from the Twitter one.

More than that, the Hero has multiple desktop themes, with different backgrounds, widgets and shortcuts, called Scenes. It comes with nine six, like this “work” scene packed with a pair of clocks and a calendar, and over to the side, email and stock widgets (since everybody who works looks at stocks right?). You can save custom configurations as well. It takes a couple seconds to switch from one scene to another, but being able to completely rearrange your entire desktop almost instantly around whatever you’re doing at the time is incredibly awesome, especially if you’re trying to maintain some kind of work/life balance. The problem is that if you load up a scene with a ton of widgets, it kicks the phone’s performance in the nuts, so you’re better off running lean.

Smartly, HTC left Android’s brilliant dropdown window shade alone for background notifications, so it still does its thing, same as always. But with all of the other work HTC did, it actually makes us want the universal search coming in Donut that much more.

Contacts and Social Networking
The Hero pulls one hell of a Palm Pre Synergy turn with the way it handles your contacts and social networking. When you turn on the phone for the first time, it asks for your Facebook, Twitter and Flickr logins—after your Google one, natch. But rather than dump all 900 of your Facebook friends into your contacts like the Pre, it keeps the friends list in the background for when you need it. Instead, you have to link up Facebook and Flickr profiles to your contacts manually. This is a pain, for sure, but the Facebook connection here is deeper and more useful than what the Palm Pre makes of it.

As you scroll down your contacts list—which has the familiar iPhone whiplash when you hit the bottom—if you’ve linked someone to a Facebook profile, under their name it’ll show their most recent status update from Facebook. A contact’s page is divided into six tabs: The main contact tab, with their numbers, email address, photo and birthday (the latter two are pulled down via Facebook); text messages, with all of your SMS conversations; email history (from HTC’s app only); their recent Facebook updates and events; albums, with their Facebook and Flickr photo albums, and at the end, call history (which shows you what’s really important here). It’s not the single flowing stream of conversation across multiple networks that the Pre offers—it’s more like an organized collection that manages to be in some ways, both more functional and oddly less fulfilling than the Pre’s Synergy. What’s utterly bizarre is that it doesn’t just fail to integrate any kind of IM—even Google Talk—or Twitter status into the profiles, it’s completely blind to anything going on with actual Google apps, even Gmail. Maybe HTC’s software isn’t allowed to access that data on the phone, but it’s a pretty stunning gap in what’s otherwise the best attempt since the Pre to pool the vast amount of social data and connections you likely have into a single place.

Also somewhat strange is that while you can access your Facebook friends list to assign them to contacts and update your status from your own contact page, there’s not an actual Facebook app to do any real Facebooking. Same deal with Flickr, though it’s easy enough to upload photos and see your friends albums. It’s made more mystifying by the fact that HTC includes its own Twitter app, called Peep, which is built on top of Twidroid. HTC’s app is more stripped down, but it’s also prettier and easier to use, even if it still isn’t quite as nice as some of the better iPhone apps. The Twitter widget for the desktop is slick, if a bit slow, both to refresh and react. But hey, at least you don’t have to fire up Peep every time you wanna kill 30 seconds checking out Twitter.

Browser
The other major upgrade HTC made to Android is the browser: They’ve tacked on not just Flash support, but multitouch. Now that Palm’s whipped its balls out, I guess nobody’s afraid of Apple anymore, since the gestures are identical to the iPhone’s: Pinch to zoom out, spread to zoom in. The implementation is jankier—zooming sometimes happens really really fast, so you’re nowhere near the zoom level you wanted, and sometimes it drags. But it still beats clicking stupid little plus and minus buttons. Flash support is more miss than hit—don’t expect to play Hulu videos (crash), or YouTube videos (they just won’t play, no matter how many times you mash the giant play button). Looks like we’ll have to wait for that more official implementation this fall, for a real solution. But, uh, at least something is there? Regardless, the core WebKit browser is still one of the best mobile browsers around.

Keyboard and Text Input
While HTC only puffed up the keys a tiny bit, the keyboard is noticeably more comfortable and accurate than the standard Android soft keyboard on the Dream and Magic, and while it’s closer than ever, it’s still not quite as good the iPhone’s. (But it’s still pretty damn good.) They managed to carve out some extra room by shrinking the number/symbol key, which was made feasible by giving you an alternate way to type numbers and symbols. Long pressing a key acts like shift—the floating pop-up from the key will turn into its alternate symbol or number. I’ve gotten fast enough with the iPhone’s method of alternate key input that I felt slowed down every time I stopped to punch in a number, but this actually seems more logical for beginning touchscreen typists.

My biggest gripe about text input is the autocomplete bar that hovers above what you’re typing, constantly offering suggestions, ready to leap into action at a tap of the space bar. As far as word prediction and correction goes, it’s pretty decent—neither as sentient or aggressive as the iPhone—but the bar is totally obnoxious. I can’t help but think “get the hell out of my way” most of the time I’m typing, even as it’s helping me type better, faster. Isn’t there a way to make it more subtle?

For the uninitiated, copy and paste works like this—put your finger down on the text until a context menu pops up. Tap “select text” and then using the trackball to highlight whatever text you wanna copy. Push the trackball, and it’ll let you copy it. Long-press the screen or hold down the trackball, and you can paste. Not quite as fast as the iPhone’s implementation, but more elegant than the Pre’s finger gymnastics.

Music and Video
Sweet christ, Android needs a media syncing application. Dragging and dropping just doesn’t cut it now that the Hero has a real live 3.5mm headphone jack, especially given the awkward way you have to mount and unmount the SD card when you plug into your computer. Fix that crap, seriously. Otherwise, the music player listicle interface cribs a bit more liberally from the iPhone’s than the stock Android UI, but otherwise it’s pretty standard, and all of our MP3s and album art imported and played just dandy.

Video is another issue. HTC boasts that Hero natively supports MPEG-4, H.263, H.264 and Windows Media Video 9. We couldn’t get WMV files to play it all, and the playback quality of the MPEG-4 and H.264 videos we dropped onto it were asstastic—choppy and full of artifacts. Maybe we just done did it wrong, but that just shows why it needs a media syncing application. Also, it’s not immediately apparent that to play videos, you have to go into the albums app, where it stores your photos. A dedicated video app would be nice (yes, we know there are ones available in the Android Market, but if HTC’s gonna go all out, they should go all out).

Messaging and Mail
Speaking of typing on the toilet (or just typing), HTC replaces the default email client—not Gmail, that’s still there and the same as always—with their own, which supports IMAP4, POP3 and, oh yeah, Exchange out of the box. It’s a pretty decent email app—full HTML support and the like—but it also has a threaded conversation view and lets you separate attachments. Messaging is also skinned, though the changes are more subtle—it uses HTC’s universal scheme with rounded corners and black text on white, but the threaded conversation view also uses contacts’ photos as icons, so it looks more like an IM conversation.

Phone
I find the standard Android dialer interface to be less confusing, honestly, since it’s immediately obvious how to get to your call log, favorites, and contacts, though the Hero does have sleeker dial buttons. (With the Hero’s you have to type menu.) When you start dialing a number manually, it starts pulling up contacts that match the number, which is a neat touch. Call quality is better than average—not knock-you-on-your-ass loud and clear, but it’s good.

Google Apps and Android Marketplace
The Google apps, as far as we can tell are the exact same as they are on the other Android phones: Maps is Maps, Gmail’s Gmail, Google Talk is the same, you get the idea. They’re all still great. The Marketplace has gotten way more mature over the last 8 months—enough what we run a monthly roundup of Android apps that’s increasingly packed with bigger names in software. In short, 9 months after launch, the Marketplace is very nearly ready for the masses.

Conclusion
The Hero is a really good phone. It might even be a great phone. HTC’s done a fairly remarkable job transforming Android’s rough surface into something slick and glossy and palatable while integrating social networking features that go beyond any phone but the Pre. And the Android Marketplace has come into its own, so that as a platform, Android easily stands up there with the other major smartphone OSes.

The biggest drag on the phone is that it, well, drags way too often, smooshing the other solid user experience into a goopy ooze of the awesome sauce that you hoped the Hero would be. It’s like finding out that Arnold is actually a 110-pound French guy in an inflatable suit. The performance issues are persistent enough to tarnish what HTC has done, especially considering that Android already feels slower than the iPhone 3GS. Which adds to the feeling that in the end, as much spitshine as HTC has rubbed all over Android, it’s still not quite as polished or elegant as the iPhone or Palm Pre. With two companies compromising on the interface, perhaps it never can be.

That said, the Hero is still the best Android phone yet. The phone’s design, revamped interface and features like totally integrated profiles carry it over the rest of the (admittedly small) Android pack, and make it a real alternative to the iPhone and Pre, even if it doesn’t quite rise to meet the occasion. It sets a new standard for the overall Android package by showing the potential for future phones with beautiful, powerful hardware and awesome custom interfaces, even if it falls somewhat short of brilliance itself.








Living With the Pre: 23 Things Palm Could Improve By Software

I love the Palm Pre. I’ve had it for just over a month, and it’s probably the best phone I’ve ever owned. But there are some nagging shortcomings and idiosyncrasies I think they could theoretically fix easily, by software.

Want to ditch this gallery format and see everything on one page? Click here.




Advanced Synergy Account Sync Features
Synergy is an undoubtedly cool feature. What isn’t so cool are all the garbage contacts that end up on your phone as a result of syncing Gmail, Facebook and AIM. There has to be a way to filter out contacts via grouping. And there’s no reason why I shouldn’t be able to manually delete contacts.




Cut/Copy/Paste
Merely including Cut/Copy/Paste isn’t good enough, Palm. And your implementation on the Pre is laughable (especially compared to the iPhone). As if requiring a keyboard macro to highlight text wasn’t ridiculous enough, highlighting text on this phone isn’t the easiest thing in the world. And I also want to be able to Cut and Copy any text I want—not just the stuff in text entry fields.

How about a long press next to the desired text to activate the copy mode, and more responsive highlighting as I drag my finger (is that too much to ask?). However, I do like the feature where you hold your finger on the gesture area, then hit x, c or v to execute the cut/copy/paste, even if an on screen element would be easier.




Customizable Sounds
This isn’t really THAT big of a deal, but some people like to customize their phones to the nines. I’m sure Palm kept system sounds on lockdown for UX purposes, but is it really that big of a deal? Some people just want to hear the Dragonzord flute jingle everytime they get a text.




Gmail
Palm’s Gmail app is pretty good for the most part, but confusing navigation elements (like only being able to get back to the inbox/main screen via gesture bar), the lack of threaded emails and the inability to search through your mail leaves it spinning its wheels second rate gmail client—much like the iPhone’s mail app. Also, support for hosted Gmail accounts would be nice as well. It’s not that hard. And speaking of search, that brings me to my next point…




Universal Search
The framework for Universal Search is fine—start typing from the home screen, and contacts, apps and Google results begin to populate—but what about the contents of text messages/chat transcripts/emails, media files and even bookmarked sites? Also, an option to search Facebook would also be amazing. Just putting that out there.




Messaging
I’m glad I can connect to AIM, Gtalk and SMS and manage them all from the same screen. That said, there are times I want to be able to log out of just one service and not all of them. Palm seems to think otherwise and its annoying. Support for other services, like MSN and Facebook chat, would also be cool. But I wouldn’t call them essential quite yet.




Hardware Access for Apps
The Mojo SDK is disappointing to say the least. Yes, the initial apps are impressive for using little more than web standards, but they still can’t compete with native ones that have hardware access (for the time being at least).




Facebook App
Using Facebook in the WebOS browser sucks. End of story. I want a standalone app. With camera access. Will not accept anything less.




In-Browser PDF Handling
Palm has a handy dandy PDF reader included with WebOS that lets you read the files. But you know what happens when you click a PDF link in a browser? Nothing. It won’t even download the file onto your Phone. It just says it can’t open it. If it’s too much to switch over to the PDF app from the browser, downloading the file should at least be an option.




On-Screen Cursor and Text Entry Fields One of the few features of WebOS that’s downright unpolished is the handling of text entry fields. Using the screen tap or the up arrow key+drag to move the cursor around a chunk of text isn’t terrible, but it just feels like it could be better. I’m sure Apple has all sorts of patents out on that magnifying glass feature, but Palm has to be able to think of something similar.

Secondly, if you tap on a text entry field, it neither launches into a subscreen, nor zooms in one bit. If you’re zoomed out, and then tap on an entry field, you have to manually zoom in. There are worse things a mobile OS could screw up, but it’s the little things done right that also make an OS great.




GPS Toggling From the Home Screen
Do any smartphone power users leave their GPS on all the time? I’m guessing no. That’s why Palm needs to make it quicker and easier to turn GPS on/off. Having to go into Launcher, then over to Location Services utility, then toggling it off requires way more thought/navigation than necessary. Why not just have a GPS on/off on the homescreen menu where you deal with wi-fi and Bluetooth?




Center Button
I respect the simple functionality of the center button. It pops you in and out of apps quickly. But I feel like it can do more. It would have seemed more intuitive to have that turn on/wake the phone from sleep instead of adding another, superfluous button on the top right corner. Also, I’d rather use that as my camera shutter button than having a chunk of my screen covered up while taking pictures.




Photo Uploads
Photo uploading is totally downplayed on this phone. Limited to just uploading a photo at a time to a service at a time, when you do upload photos, you can’t tag or add captions for any of them using the Pre. Oh, and there’s no Flickr support—just Facebook and Photobucket. SERIOUS?!




Music Player
I’m not expecting the Pre’s music and media UI to be the second coming of the iPod by any means (and as it stands now, it actually comes pretty close) But having the option to scrub through a track is something that’s extremely basic, and convenient when you’re listening to a mix or podcast that’s in a single MP3. Having something to display track progress/overall time would be nice too.




Downloads From Browser
Having the ability to download selected files to a save folder is not so much something that Palm dropped the ball on, so much as it would be nice to have. MP3s currently stream, but you can’t save them. Images can only be saved when they’re attached to email. If music, pics and documents could be dispatched to an appropriate spot on the phone, Palm would have another plus over the iPhone. And if they threw video into that list, they’d make me swoon.




Amazon Store
WebOS only lets you download MP3s when you’re connected via wi-fi. Read that again. It’s absolutely ridiculous and should be fixed ASAP.




USB Connectivity
The USB handling on the Pre goes beyond inconvenient/annoying/unpolished and is just flat out bad. When you plug your Pre into a computer or any other device that lets you access its sync/mass storage mode, the cellular radio shuts down and the rest of the phone becomes inaccessible. I don’t know of any other smartphone (let alone cellphone) that does this and barring some highly technical excuse, it’s unforgivable.

Let me use my phone while syncing/transferring data. It’d also be nice if the phone had the ability to properly interface with car stereo’s via USB, but that’s of lesser concern.




Better Integrated Twitter
Tweed is a decent enough Twitter client, but having OS-level Twitter integration would be ideal. As it stands now, Tweed’s notifications are laggy at best and broken at worst, only popping up while the app is running (sometimes hours late). And there’s no sort of TwitPic functionality, which just seems silly. Surely you can do better, Palm.




Video Recording
Palm has vaguely insinuated video recording is coming in the future. Great. I’m sure they want to get their software and battery optimization right before dropping video recording on the general public, but at the very least, how about an update guys?




On-Screen Keyboard
The hardware keyboard really isn’t bad by any means. It’s not the most spacious keyboard in the world, but I have no major problems with it. That said, there are times you want to enter some text quickly without having to slide open the keyboard.

For example, while typing in a URL in landscape mode. How about an onscreen keyboard to use while the keyboard is hidden. And knowing that there’s limited real estate to work with in portrait mode, I’d even be up for one that only pops up landscape style.




Non-iTunes MP3 Playlist Support
Now that Apple hit the kill switch on the Pre’s ability to sync with iTunes, it’s time for Palm to start thinking of advanced options in a more general manner. One of these is supporting playlists across the board—not just from iTunes.




LED Flashlight
A simple app that would allow the led flash on back to be used as a light would be a nice little utility. Eh, eh?




Launcher
The whole vertical+horizontal scrolling of Launcher is something of a UI design fail. Palm should scrap the vertical scrolling and just create more screens that users can flick through. Palm should know they don’t have to reinvent the wheel when it comes to every single aspect of WebOS.

1979: The Golden Age of Lego

1979 was the beginning of Lego as we know it today, the year when they took over the world, the year of the Galaxy Explorer. I photographed all the classic sets in my Lego trip. Here’s the never-released gallery:

The Lego bricks were invented a lot earlier, but 1979 was the year of Legoland Space, Legoland Town, and Legoland Castle. Those three are the Lego universes that started it all. They were first introduced in 1978—except for the Galaxy Explorer—but it wasn’t until 1979 and the few following years when they really took off. More importantly for me: It wasn’t until 1979 when I actually build them.

During 1978, 1979, and the beginning of the 80s, Lego had its Golden Age. For sure, now they sell more than ever and they have a huge army of followers. But that was the true Golden Age, with the very best sets ever developed by the Danish company.

Many great ones came later, but I was lucky enough to play with all those original sets back in 1979, when I was a little kid.

Here you have my favorites, straight from the official show room on top of their secret vault, in the original Lego factory.






















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Atlona HD-AiR wireless HDMI system hands-on and impressions

One of our ultimate dream gadgets has long been a dead-simple wireless HDMI dongle for our laptops — something that would let us just throw a window (say, Hulu) up on our HDTV without a lot of fuss, cables, or configuration. So obviously we were pretty excited to try out the $199 Atlona Technologies HD-AiR, which marries Wireless USB with DisplayLink and promises to send 720p video directly from your laptop to a base station with VGA and HDMI outputs up to 30 feet away — until we received the box and noted the small print saying that it doesn’t support audio. Hopes: dashed.

On top of that, we’re not sure if it’s DisplayLink, Wireless USB, or some combination of the two, but the video link seemed pretty bandwidth-starved — full-screen video was close to unwatchable, PowerPoint transitions were kinda jerky, and even just moving windows around was pretty choppy. For such a promising — and much-needed — device, the HD-AiR just doesn’t get it done. Atlona says the next version will have audio support and 1080p video support using the next generation of DisplayLink chips and drivers, but we’d hope the company’s engineers spend a little more time in the lab polishing up their 720p framerates before they push this thing any farther. Video after the break.

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Frog Design’s Hartmut Esslinger On Design in 1979

Hartmut Esslinger‘s Frog Design made WEGA/Sony’s electronics fetish items, and then designed the “Snow White” language the Mac used. He’s a design legend and an author. Here he tells us about the challenges of designing, then and now.

How did you shift from entertainment products to personal computers? Did you seek them out or were you pulled in? And were there others besides Apple? Was there a chance you might have ended up sharing your Snow White design language with some other company, turning a competitor of Apple into the iconic “cool computer” maker of the day?

My second client in 1970 was the German company CTM, an offspring of Nixdorf, back then a leader in making data processing affordable and usable to mid-size companies. They were quite successful and together we created the first ergonomic desktop terminal with a tilting display and detached keyboard in 1978 which won international acclaim.

Apple’s “Snow White” design language was the result of a very close relationship and collaboration with Apple, and ultimately expressed the very specific values and aspirations of Apple. The key was that Steve Jobs wanted “the very best design, not only in the computer industry but the entire World”. This allowed us to create a totally new design paradigm for “digital-convergent products” without historic precedence.

How have product considerations evolved in the same time? What was the 1979 equivalent of hardware vs. software? Or physical button vs. touch surface?

Let’s take Sony as an example: as of 1976, we were working on remote controls for multiple sources from TV to Audio-Systems and “Home-Control” with software screens, activated both by buttons and direct-touch. Even as the key problem – aside of cost – was slow processing power and LCD screens with little contrast. Our objective was to simplify usage and some products went into the market in Japan. So to your answer: we already had it in 1979.

What design trends were hot in the late 1970s that are coming back around now? Which trends from the 1970s will NEVER come back?

The late 1970s were very much defined by the shock of the oil crisis and the subsequent recession especially here in the United States. In Europe and Japan, there was a wider acceptance of energy-saving and ecologically responsible product strategies. The hot design trends were “personalization and miniaturization” – SONY’s Walkman being the best manifestation – and with the Japanese domination of electronic consumer electronics making professional-grade technology – e.g. cameras – accessible and affordable to millions. This also was a time, when the United States lost out big time in this field. The late 1970s also were the “Golden Age” of product design – and this trend will return for product experiences and hyper-convergence – which means to design how people feel.

Isn’t part of design envisioning products that use technology that doesn’t yet exist? What were the sorts of things you envisioned in the 1970s that are commonplace today but didn’t yet exist? What are you envisioning now (or what have you envisioned lately) that will take some time for technology to catch up?

This may sound a bit arrogant, but in 1968 I proposed an “Atomic-Time Radio-Wristwatch” for a watch competition. People laughed at it, but in 1986 frog designed exactly such a product for the German Junghans company.

Sometimes, technology surpasses human speed: today we are using mobile phones with more computing power then could be imagined 20 years ago – and even science fiction authors like William Gibson or Arthur C. Clarke didn’t even anticipate them – but the user interfaces are split into “old-phone-physical” and “agnostic-digital” (Apple’s iPhone succeeds because it is the first product to bridge this idiotic chasm).

Looking a the future, I think that technology and our body will grow closer together – a couple of years ago, we designed “Dattoos”, the vision of a protein-based computer “living” on human skin. Closer to reality are concepts of enhancing brain activities by electro-magnetic impulses. Already, design is expanding from “bits and atoms” to “neurons and genes” – one could call it BANG-Design.

Were there times when companies were afraid to go as far as you wanted them to? Are there any examples of companies that refused to make design improvements—perhaps because of cost—and paid a larger price for that?

Strategic design is not about “going as far as possible” but about “going the best way together”. As said above with the Apple Snow White example, the interactive relationship between client and designer is a vital element for success or failure. So, even as I may push for more advanced solutions, the client may have many reasons not to follow. At the end of a day, each jointly achieved result shall be a healthy compromise, motivated by achieving the best for the user and/or consumer. Naturally, there are some negative examples where I couldn’t convince clients, which I also describe in my book: Polaroid which stuck too long to chemical image creation, Maytag which refused to innovate in a strategic way and Motorola which missed the opportunity to create the iPhone long before Apple did.

Dr. Hartmut Esslinger, founder of Frog Design, just published a great book entitled A Fine Line, on the lessons he’s learned in his career and on the future of business informed by design. We encourage you to check it out.

Gizmodo ’79 is a week-long celebration of gadgets and geekdom 30 years ago, as the analog age gave way to the digital, and most of our favorite toys were just being born.

Space Invaders Under the Influence

In his third guest installment, the illustrious tech writer Steven Levy explains what it’s like to play arcade Space Invaders while totally shitfaced.

When game historians recall the late ’70s wave of video arcade games, they will correctly identify the major time-wasters, which include Asteroids, Breakout, Missile Defense Command and Space Invaders. (Pong was sort of a brain-damaged predecessor.) But the way it really was, at least in a certain central New Jersey bar, the correct way to describe the arcade video game craze was this way: Space Invaders. Period.

It was like the Beatles of video games. Maybe Space Invaders wasn’t such big news to canonical hackers like those MIT Wizards who played Spacewar on a PDP-1 back in the sixties, but to people for whom computers still meant giant data-processing machines the game was a revelation, something totally different from the physical engagement of a pinball machine, yet icily futuristic. There was also the fact that these weird machines would just appear in a bar one day, without explanation. You’d go out for drinks and there in a dark corner was the future, standing head high in a cheesy enclosure with the monitor just below eye level.

I was hooked, of course, compelled to endure the humiliating learning curve where your laser cannon gets immolated by the relentlessly advancing rows of bug-like creatures. Without access to hints or cheat sheets-no, you couldn’t Google stuff back then-you had to figure out strategy on your own. (Or hang around until someone really good played it, so you could learn his tricks.)

One key aspect of Space Invaders circa 1979: You played it in a bar. This affected game play, strategy and your liver. After playing it for a while, you got into a groove and could ditch your normal thought processes to become an alien-killing machine. Instead of the soundtrack of dread, the cardiac thumping that accompanied the advancing horde would energize you like a Led Zeppelin anthem, as you’d scoot behind the bunkers, wipe out rows of invaders and finally, in the frantic final stages, go into a ruthless, pixel-shredding melee mode. (Not that you knew what a pixel was.) But this Ender-like zone you were entering was counterbalanced by the fact that longer you were in the bar, the drunker you got.

You have to remember that this was new. Space Invaders was the population’s first chance to develop the computer-game chops that are now second nature to a four-year-old. Believe it or not, the heart-stopping mix of bloodlust and panic that sprang up when the “mystery ship” with all its bonus points boogalooed across the top of the screen was a novel experience. (I was about to say that the mystery ship “randomly” appeared but after you played it a long time, you learned exactly when this would happen. Space Invaders might have been a twitchfest, but it was a puzzle as well.)

Should I expound upon the concept that the unforgiving menace of the space aliens tapped subconscious Cold War fears? Nah.

Later on, of course, reasonably faithful simulations of the original appeared first on the Atari 2600 and later on computer software. And now you can play it online, free. But that doesn’t do justice to the original context—where you had one foot in the strange new world of digital simulation and the other foot in beer-soaked sawdust. You just can’t, in this day and age, replicate the feeling when the last murderous wave finally wipes you out and you know that it’s going to cost you another quarter to fight them back.

Steven Levy is a senior writer for Wired, most recently writing about Google’s ad business and the secret of the CIA sculpture. He’s written six books, including Hackers, Artificial Life and The Perfect Thing, about the iPod. In 1979, he had just left his first real job, at a regional magazine called New Jersey Monthly, to become a freelance writer, and had yet to touch a computer.

Gizmodo ’79 is a week-long celebration of gadgets and geekdom 30 years ago, as the analog age gave way to the digital, and most of our favorite toys were just being born.

How To Get Music Onto Your Palm Pre (Now That iTunes Hates You)

If you’re one of those unfortunate Pre users that updated to iTunes 8.2.1 without seeing our warning, there are two options. You could either downgrade to iTunes 8.2, or use one of these alternative apps and future-proof yourself.

The problem with downloading to iTunes 8.2 from 8.2.1 is that isn’t quite as straightforward as replacing the iTunes app. You have to replace some other support files. The easier way is to use one of these four options. And, you have the freedom to update iTunes to any future version without worrying about whether or not it’ll mess up Pre syncing.


1) doubleTwist, by DVD Jon. [Download]

doubleTwist lets you access your iTunes Library in that you can see all the music and playlists (even smart ones) you’ve already established. Once you connect your Pre in USB mode, all you have to do is drag playlists or individual songs over to the Pre to have it sync. There’s no library view, as in you can’t drill down into artists, so you should organize your songs into playlists you want to sync inside iTunes first.

The downside of this method is that there’s no progress bar so you can’t see how much of your sync is done. The syncing process also isn’t foolproof, and froze on me mid-sync. But it does have the ability to import YouTube videos, which is kinda awesome. And, it doesn’t support the actual playlist function on the Pre, so your songs are going to be in one big pile. (You can sift through Artists, Albums, and Genres, of course.)

Update: The Windows version has automatic playlist sync (screenshot here), and the Mac is getting it this fall. What I meant to say was, the playlist support doesn’t work on the Pre side, not to be confused with the playlist support on the computer side. Jon of doubleTwist tells me that the Pre doesn’t actually support playlists in non-iPod mode right now. Hopefully that’ll come some time in the future now that the iTunes sync is becoming an issue. Thanks Jon!

Best all-around experience since this is a media-manager in itself


Doesn’t support playlists, and lack of progress bar when syncing

2) Just dragging music over into the media folder

One feature of iTunes that not many people know about is its ability to just drag and drop songs from iTunes the app to any location. So if you open up iTunes to the playlist, select all the songs inside the playlist and drag it into the Pre’s USB drive.

Drawback to this method is that it’s still one-way sync (you can’t uncheck or check a playlist to sync or de-sync easily), so you’ll have to clean things up yourself after your sync. It has the same no-playlist support problem as doubleTwist

Easiest method


Bare bones: no playlist support, no song management

3) iTunes Sync on Windows [Download]

It’s essentially a very simple version of doubleTwist, where you can select playlists one by one and sync them over to the Pre while it’s in USB drive mode. This does have a progress meter, but it’s Windows-only.

Progress meter is a plus


Windows-only

4) iTuneMyWalkman [Download]

Mac-only, but it creates a M3U playlist when you’re syncing music.

There are other utilities, of course, but one of these four should be enough to get you started. If you have one that does something better than the ones here, feel free to share them in the comments.

Playlist support!


Mac-only

Update: Commenters are also recommending Mediamonkey, Missing Sync and Salling Media Sync. You can give those a try as well.

ASUS Eee PC T91 review

We’ve had our eye on ASUS’ first full touchscreen tablet netbook, the Eee PC T91, since way back in January, when the hardware was on display while the software had yet to appear. Since then, we’ve seen quite a lot of the T91, and now it’s finally making its way onto the US retail market. We’ve spent the last few days giving it the once over, to see how this netbook — which is a true departure for ASUS — stacks up. Touchscreen tablets have been, in many ways, an oft-repeated mix of excitement and disappointment — great ideas coupled with mediocre hardware, or nice-looking hardware coupled with bad implementation of the touchscreen. Has ASUS managed to sidestep these issues with its own tablet PC? Read on for our impressions.

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ASUS Eee PC T91 review originally appeared on Engadget on Wed, 15 Jul 2009 09:14:00 EST. Please see our terms for use of feeds.

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10 Gadgets For Instant Game Rooms

Have you always wanted a game room but lacked the space? These gadgets will give you all of the fun without using up all of the real estate.

This compact games table is actually 20 games in one. [Argos Sports]
Pool tables can take up an entire room—a problem that can be remedied by installing it on a hydraulic lift that disappears under the floor. [YouTube and Link]
A good game room always needs a bar. This James Bond-esque custom version is hidden behind a wall-mounted HDTV in a revolving cabinet. [YouTube and Ballerhouse]
Like anything in a game room, you are going to need some space to install a ping pong table. This version features a mini table installed in a door frame that can be flipped up and down as needed. [tobiasfraenzel via Link]
If you are into a more robust ping pong experience, this modular table allows you to set up crazy games for up to 12 players. [Link]
Sure, a round pool table is going to take up space, but this version features a stripper pole add on that means you can scratch plans for a dedicated stripper section. [JM Billard via Link]
If you don’t have the space (or the cash) for a full-size air hockey or foosball table, these palm-sized versions might fit the bill. The air hockey versions even feature a fan that keeps the puck elevated for a more realistic experience. [Link]
This billiard cue bench keeps all of your equipment tucked away and out of sight while providing additional seating in the room. [Pool Table Portfolio via Link]
If you are looking for a gaming experience that is a little more extreme, the N Range shooting system packs an actual firing range inside of an armoire. Using a special type of non lethal, low noise, low smoke round, users can fire their guns whether they are at home or the office (although I would strongly recommend against the latter). [Ballerhouse via Boing Boing Gadgets]
If you are going to have a coffee table in a game room, it might as well do more than just hold drinks. This version features an embedded Blu-ray player, 19-inch touchscreen and a PC. [Retro-Tech via Link]
Bonus gadget: Some couches pull out into beds. This particular couch happens to pull out into a snooker table. [Link]

Windows 7 Touch Pack: Surface Interface Without the Big-Ass Table

I scored one of the only copies of Windows 7 Touch Pack out in the wild, and it really blew my mind, bringing the full power of Microsoft Surface to touch-enabled Win 7 PCs. Have a look:

In my first go-around with Win 7 touch, I didn’t feel so much ooh-aah as I felt relief, relief that Microsoft had actually baked intelligent touch controls directly into the new operating system. Once again, my touch experience is with the optically driven HP TouchSmart PC, this time running Windows 7 Release Candidate build 7100. Nothing you see is third-party, except for the beta TouchSmart multitouch drivers by NextWindows.

Microsoft Touch Pack for Windows 7 is a roundup of six demo apps directly from the Surface team that make it clear that the days of the big-ass table are numbered. Surface will finally go anywhere there’s a multitouch PC running Windows 7. Here’s me, showing off the Surface Lagoon, Surface Collage and Surface Globe apps:

In certain cases, as you can see in the video, “multitouch” just means two simultaneous inputs. This is a programming decision, not a fault of the screen. However, the TouchSmart’s optical screen isn’t the sort of thing you’d want to use to play a lot of games on. The other three apps in the Pack are games: Blackboard, Garden Pond and Rebound, shown in gallery below. I am not going to say that they were totally lame, they would just benefit from a capacitive touchscreen like those found in some high-end laptops and in top-tier smartphones.


Microsoft says: “The Microsoft Touch Pack for Windows 7 will be available to PC makers who will have the option to pre-install some, none, or all of the applications available in the Microsoft Touch Pack for Windows 7 on PCs designed for Windows Touch (PCs that meet the logo requirements for Windows Touch).” In other words, buy a touch-enabled Windows 7 machine and you might see this stuff pre-loaded.

HP loaned me the TouchSmart knowing full well that it wasn’t originally developed to run Windows 7 touch apps, and as such, it can’t be judged for its gameplay or minor hiccups. In the main Surface apps, it does a great job, and as for the OS, it runs Windows 7 smoothly with a spring in its step. But am I waiting eagerly to see Windows 7 running on a touchscreen with more dexterity? You bet your ass. Meantime, this beats a clunky $20,000 Surface table any day of the week. Keep the Surface apps coming, Microsoft—the age of touch is upon us. [Windows Team Blog]