Motorola CLIQs falling victim to latest firmware? (updated with official statement)
Posted in: firmware, moto, motorola, Software, Today's Chili, update, upgradeHaven’t willfully submitted to the CLIQ’s new update yet? Well, you might want to hold off, because it looks like the new code is causing more heartache than good. A variety of reports on T-Mobile’s official support forums echo the same overarching complaint, which is that messaging is a disaster zone ever since version 1.3.18 took hold — long freezes when using the messaging app or widget, messages not getting sent or being sent multiple times — basically all the things you really don’t want to happen on a device that touts its social connectedness. For what it’s worth, we’ve personally seen this happen on a CLIQ since the update, so we know there’s something going on here; T-Mobile says that the complaints have been “forwarded… to the appropriate people,” so hopefully we’ll see some resolution soon. In the meantime, users experiencing issues are advised to not perform a master reset — important advice, considering that’s one of the first fixes many users might entertain.
Update: Follow the break for the full details from Motorola — it looks like a date issue where the year gets stuck on 1969 is priority one for them, but they’ve got a workaround set up until a new OTA update’s ready. Messaging issues may be alleviated by clearing out your backlogs — if you’ve got too many old messages, it sounds like this could be bogging things down.
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Motorola CLIQs falling victim to latest firmware? (updated with official statement) originally appeared on Engadget on Fri, 26 Feb 2010 12:02:00 EST. Please see our terms for use of feeds.
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