Hasta La Gadget!

Thinking about buying an iPhone 4S from Sprint? Depending on how clumsy you tend to be with mobile devices, you might want to consider adding the $99 AppleCare+ option at purchase, since those Total Equipment Protection plans are definitely out. A Sprint employee wrote in to detail us on upcoming service procedures, which include grouping a damaged device within three categories — green, yellow and red — after diagnosis. As you might imagine, green repairs are the easiest to deal with, and include ‘minor damage’ (i.e. cracked screens are out). These repairs will be handled for free within the first year for all customers, and within two years for those who purchased AppleCare+. Next up, the yellow category covers damage that doesn’t fall within green, but is still repairable. Non subscribers will pay $199, while those with AppleCare+ will pay $49. Klutzes beware: you’re limited to two yellow repairs, regardless of whether or not the device is in warranty. Finally, the red category is reserved for iPhones that provide little function beyond holding down a stack of papers or propping open your door. You’ll need to pay the full replacement cost for red-labeled phones. None of these repairs will be handled in store — iPhones will be shipped to Apple, though you’re welcome to start the process at Sprint. Our recommendation: reach out to Apple directly, since your iPhone is probably headed there either way. And if you want AppleCare, don’t forget to buy it at launch.

Updated: Sprint wrote in to let us know that device swaps (not repairs) can in fact be handled in store, so you won’t always need to go to Apple.

[Thanks, Anonymous]

Sprint to offer three levels of iPhone service, ‘yellow’ AppleCare+ repairs will cost $49 originally appeared on Engadget on Thu, 13 Oct 2011 14:43:00 EDT. Please see our terms for use of feeds.

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If you own an iPhone 4 on AT&T, using the device while traveling internationally means paying sky-high roaming fees, jailbreaking or limiting data use to when you’re on a WiFi network, either with a public hotspot or through a service like Xcom Global. Verizon iPhone 4 owners, however, don’t have the option of GSM roaming at all, and can only make calls and use cellular data in countries that support CDMA. All that changes with the iPhone 4S, however — Macworld has confirmed that Sprint will sell its version of the device with the Micro SIM slot unlocked, with Verizon offering free unlocking to customers after the first 60 days of service. iPhone 4S owners will then be able to purchase a Micro SIM overseas, allowing them to access data and make calls at local rates, for a fraction of what it would cost to roam. AT&T iPhone 4S owners won’t have this option, however, so if you make frequent trips overseas, this benefit alone may be enough to justify purchasing the phone through Sprint or Verizon, saving some users hundreds or thousands of dollars in international roaming fees.

Update: Our source article was incorrect, and Sprint has told us that its SIM will not be unlocked, adding that the card will not even be removable.

Our SIM does not come out of the device – I believe the same is true of Verizon’s iPhone but you would need to confirm that with them. Customers can sign up for one of our international rate plans and use this phone all over the world. When traveling internationally, there is a setting that must be turned on within the device to connect to GSM. The phone will work with a SIM that is provided within the device out of the box. International voice and data charges are on a pay-as-you-go basis and vary based on the country where the customer is using their phone; a list of rates is available at www.sprint.com/international.

Update 2: We heard from Sprint a second time, which redacted part of its previous statement. The carrier further explained “the SIM is removable and is not affixed to the device,” which as you may notice directly contradicts the statement made earlier today. We’ve reached out to Apple twice and are awaiting further clarification.

[Thanks, Julio]

Sprint and Verizon confirm iPhone 4S Micro SIM unlock for international travel (update: Sprint remains locked?) originally appeared on Engadget on Wed, 12 Oct 2011 11:11:00 EDT. Please see our terms for use of feeds.

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If you were one of the impatient million who jumped to pre-order an iPhone 4S, well, chances are your fancy new handset is already in the mail. A number of tipsters have reached out to us to share their shipment notification emails that just came in from Apple. All the packages we’ve seen are scheduled for delivery on October 14th, but we wouldn’t be shocked if a few of those landed in customers hands a bit early. If you haven’t already handed over your billing info, you’ll be waiting at least a week or two longer. But, if you weren’t camped out at your computer waiting for the 3am sale to begin, we’re gonna assume you’re not terribly concerned.

[Thanks to everyone who sent this in]

iPhone 4S pre-orders are in the mail originally appeared on Engadget on Mon, 10 Oct 2011 12:41:00 EDT. Please see our terms for use of feeds.

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Each week Ross Rubin contributes Switched On, a column about consumer technology.

The most surprising thing about the iPhone 4S is that people were surprised by the iPhone 4S, for there is ample precedent to the company both confining upgrades largely to a speed bump and to saying no to a host of potential new features. As to the former, the iPhone 4S is straight out of the playbook of Apple’s successful upgrade of the Apple 3G to the 3GS, although the competition wasn’t as strong as it is today.

Similarly, when Apple first lowered the price of the iPod touch below $200 in 2009 amidst widespread speculation that it would add a front-facing camera for FaceTime (which it did in the next generation), the company noted that it didn’t think the product needed any more “stuff.” So, what, then, defines the iPhone 4S? The differentiators can be thought of as four “Ses.”

Continue reading Switched On: The four Ses of the iPhone 4S

Switched On: The four Ses of the iPhone 4S originally appeared on Engadget on Sun, 09 Oct 2011 20:51:00 EDT. Please see our terms for use of feeds.

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As Apple unleashes the iPhone 4S on AT&T, Verizon and now Sprint, the biggest question on everyone’s mind is how much will the phone really cost? As the third US carrier to sell the iPhone, Sprint has confirmed it will offer the device with the same unlimited plans as the other handsets in its lineup — much to the relief of loyal customers hoping to make a belated switch to iOS. But we’re betting those of you willing to swap providers are just a little curious as to how the plans stack up. Fortunately, we’ve crunched the numbers for you, so all you need to do is meet us after the break for that bottom line.

Continue reading How much will the iPhone 4S really cost on AT&T, Verizon and Sprint?

How much will the iPhone 4S really cost on AT&T, Verizon and Sprint? originally appeared on Engadget on Thu, 06 Oct 2011 16:15:00 EDT. Please see our terms for use of feeds.

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